SUMMARY

• 15 years’ Global Business Consulting experience specializing in Technical Business Analyst, engagement management, process consulting and solution design
• In - depth business analysis experience in banking industry especially on Payments Processing. Strong understanding of UK Payments schemes (i.e. FPS-ISO8583, BACS), iPSL processing, Cheque Processing, AML, ISA, Card processing.
• Extensive experience in Scoping, scheduling, business data process modeling, software requirement analysis & quality assurance skills.
• Hands on experience of all phases of the software development life cycle (SDLC) using Agile, waterfall, V-model and the iterative Rational Unified Process (RUP).
• Strong understanding of Agile/Scrum approach towards software development along with knowledge of epic, user stories and story board.
• Strong experience in Requirements elicitation techniques - conducting user interviews, document analysis, JAD sessions and managing the requirements.
• Design and review of various documents including the Business requirements document (BRD), Use Case Specifications, Requirement Traceability Matrix (RTM) and testing documents.
• Experienced in creating Data Flow Diagrams, Sequence diagram, Use Cases, Use Case Diagrams, Activity diagrams, Entity Relationship Diagrams.
• Good Knowledge of Unified Modeling Language (UML), Class Diagrams, Use Case Diagrams, Activity Diagrams, Sequence Diagrams.
• Participated in preparation of root cause analysis (RCA) documents.
• Team player and self-starter with excellent communication, coordination, documentation, project planning and interpersonal skills.
• Assist QA team in developing Test Scripts, Test Cases and Test Plans for User Acceptance testing.
• Experience in design of Data Warehouse/Data Mart, Star Schema, Snowflake Schema, ETL process, Data Requirement Analysis, Data modeling & ER-Diagrams, Development, Testing, Documentation and Implementation of Business Applications.
• Expertise on Data/Business Analyst in ETL process, business process analysis/modeling, database design and development of Web Based, and Client/Server applications
• Competent in interacting effectively with the senior management, client teams, on-site system experts and third party vendors. Excellent communication and presentation skills.
• Successful as a team player to work in conjunction with DBA’s, testers, developers in validation and testing complex scenarios and maintenance of Quality Standards in Projects.

TECHNICAL SKILLS

Business Tools: Axure RPPro (wireframe), MS Visio, MS Project, MS Office Suite, SharePoint, RTM (Requirements Traceability Matrix), JIRA, Confluence, Assembla, MQ series, HostBridge, SAP SUP2.2, Informatica 8.6, IBM Message broker, Clear2pay’s Bank Payment Hub (BPH), Resource Guru

Business Skills: Business Definition Requirements, Business Process Analysis, Gap Analysis, Use Case Modeling & Analysis, Business Environment, Market Research Analysis and Dataware house

Methodologies: RUP, Waterfall, UML & Business/Data Modeling, Agile/scrum

Testing Tools: HP quality center, QTP V11, winrunner, cloudTest, Loadrunner

Operating Systems: Windows XP/95/98/NT/2000, Z/OS & MVS

Databases: SQL 2010, TOAD, DB2, Datacom

Languages: UML, Java, JSP, SQL, IBM mainframe, ECMAScript (JavaScript), XML

Domain Expertise: Retail banking, Payment System (FPS, BACS), brokerage System, Insurance Health-Care and Education domain.

PROFESSIONAL EXPERIENCE

Confidential

Product Owner

Responsibilities:

• Perform Confidential -HU architecture assessment with help of SME/architect and propose solutions.
• Rollout DAT (doctoral admission tool) to provide performance improvements for PhD students admission.
• Created the business process model using Wireframes/MS Visio for better understanding of the donation systems and propose process and technical improvements areas.

Environment: Java(angular), DROID, Bagit (python), AD/LDAP), Axure RP, SQL2010, MS Project, MS Visio2012, JIRA, Service NOW, Web service (REST)

Confidential

Technical Business Analyst

Responsibilities:

• Perform HBX-Login architecture assessment with help of SME/architect and propose solutions options to cater existing issues.
• Rollout Enterprise Tomcat/Apache environment to provide performance improvements for Login and automated deployments
• Replace Webgate with Proxies that work with OpenAM/CAS. Rollout DUO across Confidential login.
• Created the business process model using MS Visio for better understanding of the systems and propose process and technical improvements areas, AS IS and TO BE requirement analysis.
• Determine the impact to our application portfolio due to the changes in Login and Webgate/Proxies to identify which applications will require remediation to work with the new infrastructure. Create new Impersonation WebApp tool using little proxy.
• Defining test strategy, Test planning, propose SIT/UAT test execution activity.

Environment: Java, OAM, OVD (AD/LDAP), Axure RP, SQL2010, MS Project, MS Visio2012, JIRA, Service NOW, Web service (REST), Postman (API testing), DUO

Confidential

Technical Business Analyst

Responsibilities:

• Perform HBXLive architecture assessment with help of SME/architect and propose solutions options to cater existing issues.
• Build understanding around CISCO jabber, CAS (identity management) and X2O platform.
• Created the business process model using MS Visio for better understanding of the systems and propose process and technical improvements areas, to consolidate HBX applications (Course Platform, Adsys/Bodhi).
• Defining test strategy, Test planning, propose SIT/UAT test execution activity.
• Perform system Analysis and propose improvement Recommendations for student onboarding, roaster management, monitoring, analytics and security.

Environment: X2O platform, JavaScript/HTML/CSS, SQL server, Node.js, MS Visio2012, Confluence.

Confidential

Business Analyst

Responsibilities:

• Acted as primary liaison between the client departments and the Information systems IT department to perform analysis, review, and estimation of client requests, prepared and reviewed requirements and client documentation for MBA and Doctoral application
• Performed Business Process Mapping and performed AS IS and TO BE analysis
• Created the business process model using MS Visio for better understanding of the system and presented it to Project Manager and other team members for validation.
• Creating wireframes for existing and to-be application using Axure/Pencil.
• Defining test strategy, Test planning, managing SIT test execution activity.
• Root Cause Analysis and process improvement Recommendations, Stakeholder Analysis, Scenario Testing, Impact Analysis

Environment: Java, JSP, Grails, Axure RP, SQL2010, MS Project, MS Visio2012, BugZilla, JIRA, Service NOW, Web service (REST), Postman (API testing)