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Director, Intelligent Automation Resume

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SUMMARY

  • Extensive IT experience including 10 years in Business Process Automation and 7 years of Robotic Process Automation (RPA) using various tools and technologies; Excel, VBA, Business Process Automation (BPA) using Automate BPA, Blue Prism and UiPath. He is certified o n UIpath, Automation Anywhere, Workfusion and Pega RPA.
  • Continue to be a senior thought leader spearheading Digital Transformation teams and programs leveraging emerging technologies, including, Artificial Intelligence (AI) and Robotics (RPA and Cognitive), enabling organizations to successfully navigate through the mesh of disruptive technologies. Facilitating rapid co - design, build, test, scale and institutionalize disruptive models with hyper-personalized, on-demand, Opti-channel, frictionless and efficient experience, harnessing expertise in process optimization (Lean & 6σ), digitization, AI & Robotics (RPA, OCR & NLP), advanced data analytics (predictive & prescriptive modeling), risk and change management, and talent leadership.
  • He leads pre-sales and delivery of complex proposals and engagements with revenue of $1M+ across North America at Global 360 clients in diverse verticals including BFSI, Manufacturing, Healthcare, Insurance and Retail with a scope of enabling clients to incubate, scale and institutionalize transformation CoE, Proof-of-Technology (PoT), Proof-of-Concept (PoC), and Proof-of-Value (PoV).
  • 8 years of extensive experience successfully implementing Project Portfolio Management tools, Enterprise Asset Management, Testing (Functional, Automation and Performance) and business process management (BPM) and enterprise content management (ECM) tools like Plainview, Primavera, IBM Maximo, HP ALM, HP Performance Center, SunGard Macess and Formworks

TECHNICAL SKILLS

Automation Tools: UiPath, Automate BPA, Automation Anywhere, Blue Prism, Pega RPA (Openspan), Excel VBA, NICE, WorkFusion SPA, Machine Learning, AI, NLP/NLU, Chatbot

Languages: C#, Python, Dotnet, JavaScript, SQL scripts

DBMS: MS SQL Server 2000,2005,2008 & 2012 Oracle 9i,10g & 11g

Internet Technologies: ASP, HTML, IIS, VB Scripting, XML, XSD, XSLT, Flash Action script, Xpath, Xquery, JSON, Groovy script

Tool: Crystal reports, MS Visio, Project 2000 & 2003, Toad for Oracle and SQL, Business Object, MS Office, DBartisan, Rapid SQL, HP Quality Center 9.2, HP QTP 10.0, HP ALM 12.20, HP PC 12.20, HP UFT 12.0, HPE Usage HUB 1.2, MS PowerBI, Tableau

Enterprise Applications: Planview 7.4.2, 5.x, 9.x, 10.x, 11.x, 12.x, 13.x Oracle-Primavera P6 6.0,6.1,6.2.x,7.0,8.x,11.x,12.x,13.x,15.2, MS Project 2003, 2007, IBM MAXIMO ITAM 6.0, 7.0, 7.2, HP ALM 12.20, HP PC 12.20, SunGard Macess and Formworks

PROFESSIONAL EXPERIENCE

Confidential

Director, Intelligent Automation

Responsibilities:

  • Practice Head - Blueprism & UIPath for US/Canada
  • Managing a team of 50+ Sr. RPA developers and Architects
  • POC for all RFE/RFI
  • Key rep and speaker in orals
  • Responsible for mentoring Architects and Sr. Developers
  • Responsible for developing RPA training curriculum based on industry standards and trends
  • Lead a think tank for RPA accelerator ideas revolving around ML, AL, NLP/NLU and Computer vision

Confidential

Principal Architect

Responsibilities:

  • Helped in tool selection as this was the first process identified for RDA
  • UIpath was identified as the tool of choice
  • Helped in contract and licensing cost negotiations
  • Helped in writing a custom support model defined as per client’s needs
  • Designed the infrastructure for DEV, QA and PROD which including a Business continuity environment or Disaster recovery environment
  • Created POC to demonstrate the RDA aspect of the tool which incudes human and bot interaction
  • Helped in Installing the Orchestrator and REDIS components
  • Documentation of AS-IS and TO-BE process in PDD
  • Designed the solution and documented in SDD

Confidential

Principal Architect

Responsibilities:

  • Manage and lead pre-sale activities which include RFE response, discovery sessions, assessments, and advisory consulting to the client
  • Design and Develop PDD, SDD and process maps
  • Design and development of Infrastructure architecture for Prod and Non-prod including App server load balancing and Active Directory integration
  • Creation of VBO’s for Functional and Technical bots with reusable components and converting them into accelerators
  • Use of Work Queues and exposing VBO’s as Web services
  • Client presented the GALAXY award for delivery excellence

Confidential

Sr. Solution Architect

Responsibilities:

  • Played the key role in Pre-sales activities which led to winning the multi-million multi-year deal.
  • Design and Develop VBOs using the Global and code stage with C# language
  • Exposing variables which can be configured to set the threshold for the alerts and can send emails and SMS to the Admin groups.
  • Process runs at the background on a separate port on the same runtime client and monitors services, processes, processer, memory and page file usage
  • Writes each run data to a SQL database which then can be utilized to analyze the peak usage and try to do RCA (Root Cause Analysis)

Confidential

Sr. Solution Architect

Responsibilities:

  • Restructure the WBS, BRS and OBS based on the new Organization structure.
  • Prepare Sandbox and install version 12 and 13 for business to test the new functionalities.
  • Create new On-demand and Tile reports.
  • Create new RPM reports using Report Builder 3.0
  • Manage and maintain regular Admin work related to the users, resources, primary and alt structures
  • Provide consulting and helped in configuring ICP and strategy modules
  • Helped in structuring and creating a weightage based ranking and grading model in Planview for identifying the best and least value preposition projects
  • Designed and Implemented Integration using Planview Open Suite with the WCCS a legacy timesheet legacy system
  • Helped users and business to leverage Insight Analytics and implemented new Cubes to fulfil the report requirements.
  • Managed a user base of 2K users
  • Helped in managing and creation of new Financial Management models
  • Configured and maintained Power BI from tile reports and to create custom reports from column sets.
  • Integration using pvloader and snaplogic
  • Review of the existing process and define a new streamlined process which defines how the time sheet data can be fed to the PPM tool through front-end rather than through a traditional way of database integration.
  • Blue Prism has been identified as a tool of choice
  • Design solution, Implementation of Blue Prism frame (Connectors, VBO, ACI, Process studio, control room and System manager) for legacy system developed using html, JavaScript, .NET and SQL Server
  • Resolution of challenges faced by the development team due to the involvement of legacy system which are developed in-house and are very old technology

Confidential

Solution Architect

Responsibilities:

  • Conducted interviews and discovery sessions with core business and support teams
  • Developed parametrized assessment template for RPA process identification
  • Reviewed of existing process and suggested to-be process with minimal change management
  • Created AS-IS and TO-BE process maps
  • Lead the RPA tool selection exercise and played a key role in tool identification
  • Developed POC for the pilot process
  • Implemented Blue Prism eco-system with one controller and 10 bots
  • Designed & Implemented the Disaster recovery and Continuity of business strategy
  • Managed a team of 7 (6 offshore and 1 onsite-lead)
  • Created documents PDD, SDD and FRD for a Robotic Process Automation project, based on business process design discussion with business stakeholders
  • Setting up reports and metrics for bot performance

Confidential

Solution Architect

Responsibilities:

  • Proposed a streamlined process which eliminated 2-minute worth of processing time
  • Designed solution and created bots using UiPath Automate. 120 bots were deployed running 24x7 to enroll more than 850k members and update 1 million members
  • Reduction of total enrolment time from 15 min to 3 min
  • Auto response configuration to the member for email and fax enrolment and mail correspondence for mail enrolment
  • Managed end to end delivery of the robots
  • Updating the robots based on change in process
  • Managed a team of 5 developers

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