SUMMARY

• QA professional with over 8 years of experience in Software Testing and Functional Analysis, distinguished by commended performance and proven results.
• Fully conversant with Software Development Life Cycle (SDLC) methodologies, Quality Assurance and System Testing as well as structured analysis techniques.
• Sound work experience in various test management and defect management tools like HPALM, Jira, Quality Center and Bugzilla.
• Experienced in Agile and Waterfall methodology projects.
• Proficient in analysing Business and Functional documents and accordingly writing Test Plans, Test Strategies, Test Scripts, Test Scenarios, RTM and Test Cases.
• Extensive experience in functional testing of Finance, E - Commerce, Point-of-Sale (POS), Pickup and Delivery, Personnel Administration, Organization Management and HR Management Systems.
• Expertise in performing Grey Box Testing (Black Box Testing), User Acceptance Testing (UAT), System Testing, Functional Testing, User Interface (UI) Testing, Regression Testing, Integration Testing, Smoke Testing, Usability Testing, Load Testing.
• Excellent leadership quality with proven results in handling multiple projects simultaneously with offshore/Onshore delivery model.
• Worked with Scrum Masters, Product Owners, and Scrum team members to ensure success of Programs, Releases and Sprints.
• Experienced in documentation tasks, test data preparation, defect tracking and management.
• Strong experience in interacting with all stakeholders including team members, developers, and clients to handle complex projects
• Good communication & collaboration skills, onshore offshore co-ordination, interest & ability to learn new technologies in short span of time, highly motivated, organized and responsible team player.

TECHNICAL SKILLS

• HPALM, QC, Jira, Bugzila, QuickTestPro, Sharepoint, Selenium IDE
• Linux, Windows 95/98/2000/NT/XP
• C, C++, Java, VB Script, Visual Basic, SQL, SOAP UI
• VBScript, JavaScript, HTML
• Oracle SQL Developer, SQL Server Management Studio, XML
• MS-Word, MS Excel, MS-PowerPoint, MS Outlook

PROFESSIONAL EXPERIENCE

Confidential

Product Test Engineer

Responsibilities:

• Understand the existing application functions, enhancements and defects and coordinate the same with product owner and tech team.
• Uploading and editing project related documents in Confluence and maintain Jira board with Tech Lead.
• Preparation of test plans, test case, use cases, defects etc. and tracing the same within different applications.
• Execution of regression test cases and editing the test steps as per functional changes.
• Creating and executing the query with help of Oracle table and data model.
• Navigate between the records and query to find, create and maintain test data.
• Extensively used SQL to verify data and validate any transaction.
• Identified, documented and reported bugs, errors, flaws and other environmental issues within applications.
• Monitor transaction response time, page navigation time etc. to understand and analyze the logs from multiple systems and Identifying the root causes of the issue Using Http Watch Professional and sharing the same with Tech Team.
• Run and record the test scripts using HPALM and Selenium IDE to verify run time, review codes, error logs etc.
• Validated the server logs after respective batch cycle for tracking logs or errors which are running on UNIX boxes by using Putty .
• Extensively tested the application on Chrome and IE henceforth, for browser compatibility.
• Prepared presentation for the team, weekly reports for clients and retrospective meetings .
• Focus on areas of new development to trap defects earlier and more often.
• Conducted review meeting with the product owner and tech team to clarify any ambiguities regarding defects or enhancements and prepared minutes of meetings for the same.
• Assisted Tech lead for getting access to project related roles, software and hardware via service now and other in-house applications, for entire team and newly onboarded resources.
• Work with other team to identify knowledge transfer key area/subject, time required and scheduling of meetings accordingly.
• Proper recording and documentation of knowledge transfer sessions along with follow up with learners and stakeholders to measure program success and ensure learning transfer.

Environment: Atlassian Jira, Atlassian Confluence, HPALM, HTTP watch Professional, Putty, Oracle SQL Developer, Control M workload Automation version 9.0.00, Selenium IDE, Microsoft Office, XML, Java, HTML, other web and window-based Confidential customized applications like Top Team, Team Track, AWD, Service Now, Client Finder, Sametime

Confidential

QA Analyst

Responsibilities:

• Reviewed the Business/ Functional/ System Requirement Specs, High Level Design Documents, Detailed Design Documents and Requirement Matrix
• Participated in grooming, planning, daily stand-up meetings, project status meetings as well as retrospective meetings and iteration reviews.
• Coordinated with DBA to create test environment.
• Involved in entering requirements, developing test plan tree, designing the test steps, writing test cases and running test scripts using HPALM.
• Ensured the appropriate parties review and sign-off on test cases prior to test execution.
• Exported test cases from Excel and requirements from MS Word to HPALM.
• Assisted Quality Centre Admin in creating Users and their access levels.
• Created proper traceability between Requirement, Test Plan, Test Lab and Defects module in HPALM.
• Interacted with Developers and Business Analysts to understand the severity of the defects and assigned priorities accordingly.
• Created test cases, executed and recorded results of test cases.
• Performed backend data validation by writing SQL queries retrieving data from database and compared with the test data.
• Responsible for defect tracking, defect reporting and defect reproducing.
• Extensively worked on the POS terminals (also known as registers) connected to Controllers IBM 4690.
• The transaction data recorded at the POS registers are sent to the central data repository through the controllers. Also, all communications from the register to other 3rd party systems are routed through the controller.
• Worked on Self Checkout systems and took the diagnostic logs for further information.
• Tested on multiple operating system platforms (IOS, Android, Fire OS) on mobile, tablets, computers.
• Involved in QA planning, coordination and implementation of QA methodology and QA effort estimation.
• Performed browser compatibility testing using different browsers like IE, chrome, Fire Fox, Safari on mobile, tablets and computers.
• Involved in integration Testing, Functional Testing, Regression Testing, End to End Testing, User Acceptance testing. Production support.

Environment: HPALM, Agile, IBM 4690, i0S, Android, Putty, Web Services, LINUX, XML, Windows, VBScript, HTML, JavaScript, SQL, Microsoft Office, Android

Confidential

QA Analyst

Responsibilities:

• Attended scrum meetings with the Product Owner, Scrum Master, tech lead and developers to understand the user stories, application flows.
• Created test scenarios, test data and developed test plan and test cases for Application developed in Java/J2EE technology stack.
• Prepared a detail Test schedule and Test Metrics on daily basis for the project members to know the status of the QA Process.
• Created Test Data in SQL Server Database using SQL Server Management Studio.
• Proficient in managing defect lifecycle from open till closure.
• Co-ordinated with development team related to defects management, resolution and deployments .
• Regression and UAT testing in the Mainframe and AS/400 environment
• Involved in extensive DATA validation using SQL queries and back-end testing.
• Executed UI Testing, System Testing, Integration Testing, Data Testing, Stress/Load Testing, Regression Testing, positive and negative testing.
• Defect tracking, impact analysis and maintaining traceability matrix.
• Worked with users for UAT and collected User Requirements from time to time.
• Involved in Go/No Go decisions.

Environment: Java/J2EE,Adobe Flex, SQL Server, HTML, Windows Server, Jira, HPALM, Microsoft Office suite, QTP, Clear Case, Load Runner, Web services, Agile

Confidential

QA Lead

Responsibilities:

• Reviewed Business Requirement Document, Technical Design Documents and prepared requirement review documents, design review documents respectively.
• Conducted ambiguity review meeting with the business analyst and team lead to clear any ambiguities regarding requirements.
• Created test plans, test summary report and test cases .
• Participated in unit testing and pre-merge testing and prepared report based on results.
• Expert in retrieving logs from Command Prompt in Unix and the Devices (release log, build details, system error message and background message, any zap file or store configuration setting for executing the project).
• Performed Device testing on iOS, Android Devices and other web and window based simulators.
• Evaluated the request and response of the transactions on XML files, Epayt Transaction Viewer and Controller authorizer log.
• Performed data driven test manually for functionalities with multiple set of data.
• Involved in defect review meetings with the developer to discuss the severity and priority of the bug detected.
• Executed test cases, created test sets in HPALM after the bug fixes were done by the developer.
• Set schedule estimates, timelines, milestones for the task identified.
• Executed Regression test cases and changed the test steps as per the flow.
• Used remote desktop connection , mobile application , EPAY Simulator, EPAYT transaction viewer and MSCO simulator for executing some test sets.
• Co-ordinated between Offshore and Onsite team .
• Worked Closely with Production data and Created few real orders with complete real data which were later cancelled at Enterprise level

Environment: UNIX, Quality Centre, HPALM, Microsoft Office, XML, SQL, IBM 4690, i0S, Android, Putty, Web Services