SUMMARY

• I have been in the data sciences ecosystem for the better part of 20 years and have functioned in both pre - sales and post-sales capacities.
• I am adept at navigating all levels of management and working in cross-functional teams across the organization.
• As a Sales Engineer, I have grown fledging products to full-scale marquee platforms, and handled prospects from call to close.
• My consulting experience of over 15 years include root-cause analytics, churn analysis, risk profiling, product and customer segmentation, leveraging cutting edge technologies such as predictive analytics, natural language classification, time-series analysis, and pattern detection.
• I consider myself a savvy business technologist and stay abreast of trends while leveraging my industry experience.

TECHNICAL SKILLS

• Startups / Go-to-Market / Technical Sales
• Product Development & Market Validation
• Technical Demos, Prototypes, Proof of Concepts
• Time Series, Trend Analysis, Segmentation
• ETL, NLP, Discovery & Hypothesis-driven Analytics
• LogiAnalytics, IBM Suite, Microstrategy, Cognos, BO
• Regression, Predictive, Correlation, Decision-Tree
• C, Python, MySQL
• Oracle, IBM DB2, SQL*Server, Fluent in SQL
• JIRA, Confluence

PROFESSIONAL EXPERIENCE

Business Technology Advisor

Confidential

Responsibilities:

• Liaise with stakeholders, business and IT to identify product improvement strategies, gaps in business process, and new product platform approaches. Identify KPIs and new revenue streams.
• Assess over 40 processes including technology, marketing, shipping, manufacturing and engineering.
• Develop and details proposals (~20) towards a future-state to redesign business processes, policies and product platform.

Business Consultant

Confidential

Responsibilities:

• Acted as “Business Relationship Ambassador” to inform and educate business owners on new technologies and solutions. Anticipate new business needs and responded with creative solutions on salesforce.com
• Led series JAD sessions to design the first corporate-wide client and candidate relationship management platform. Prototyped solutions, communication plans and rollout strategy.
• Managed business and technology partners in an agile environment using JIRA, Salesforce and Confluence.

Information Architect

Confidential

Responsibilities:

• Developed and proposed a aviation taxonomy to meet FAA’s and global standards and regulations of safety.
• Researched, surveyed synthesized over 20 years of aviation safety taxonomies to identify most comprehensive, and adaptable taxonomy, e.g. dimensions, terms and synonym sets.
• Facilitated decision-making and trade-offs, training and consensus building, and communication to FAA Administrator. Published proposed taxonomy and syndicated with executive sponsors.

PM / Product Information Consultant

Confidential

Responsibilities:

• Oversaw project from first proof of concept to end-state deployment.
• Facilitated design meetings with stakeholder to architect product platform, scope of work and timeline, project costs and rollout plan.
• Teamed with stakeholders to communicate weekly status updates, to facilitate product design decision and trade-offs, and communication plan to executives.
• Juggled evolving business requirements against project timelines. Gained support and alignment with vendors, engineering, and marketing divisions to ensure timeliness of deliverables.
• Instituted governance policies and data management to administer change control of project catalog.
• Evaluated and analyzed the effectiveness of BMS’s search and retrieval of medical content, i.e. taxonomy, tagging process, tagging terms, search retrieval algorithm, term search and business workflows.
• Owned analysis, reporting and recommendations. Designed and authored a Search Performance Scorecard reflecting metrics of information searchability.
• Proposed and presented future state vision and recommended projects i.e. business cases. Presented findings to stakeholders and project team.

Director

Confidential

Responsibilities:

• Team with corporate health centers to design programs for wellness and peak performance.
• Held individual sessions and group seminars at corporate centers, fitness hubs, and office.
• Partnered with executive leadership to publish monthly merger and acquisition migration .
• Managed production, delivery and communication schedules in order to keep 1000s of Wachovia customers and 200+ product lines on schedule.
• Acted as the “Voice of the Customer” for over 20 lines of businesses, product managers and IT departments align on progress, deliverables and migration rollout. Responsible for drafting corporate-wide progress reports of migration status.

Sr. Sales Engineer

Confidential

Responsibilities:

• Owned technical sales from call to close. Built suite of applications using Java and XSLT.
• On-boarded marquee partner, IBM and EMC as sales partners. Authored first versions of corporate training, marketing collateral and white papers that were used in trade shows and sales.
• Teamed with Market Analysts to define target markets and shape value proposition.
• Teamed with offshore Engineering teams in Japan to architect vertical solutions
• Designed and led simulation sessions to measure performance and effectiveness of financial consultants; defined metrics such as # of calls to resolution, call purpose, and # of tools touched.
• Identified redundancies and inefficiencies in business process and technology suite.
• Designed Scorecard and new KPIs to benchmark current-state performance and future-state anticipated performance.
• Formulated data capture mechanisms and business process rules to furnish metrics and data reports.
• Identified and presented improvement scenarios, and led multiple simulations of future state scenarios.