Data Analyst Resume

SUMMARY

Analytical, data - driven Business Intelligence Analyst known for championing progress-minded initiatives to improve profitability and quality. Skilled in collaborating cross functionally to identify opportunities, develop plans, implement programs, and continually improve results. Proven strengths in transforming data into actionable insights that tell the story behind the numbers.
DATA MINING & REPORTING: Skilled in analytics, data mining, reporting, report conversion, data cleansing, data modeling and relational databases. Proficient in building and managing dashboard solutions. Experienced in making strategic business decisions and recommendations on effective data sources, tools, visualization, and delivery methods to leverage information and achieve business objectives.
PROCESS IMPROVEMENT: Proven strengths in building productive collaborations with business stakeholders, data analysts, and IT resources to define and implement best-in-class analytical processes to inform increasingly effective operations and business decisions.

TECHNICAL SKILLS

Base SAS Programming
Microsoft Power BI
C# Programming
SAS Enterprise Miner
Tableau
SDLC
Agile Scrum Methodologies
PL-SQL & T-SQL
Predictive Data Modeling (Artificial Neural Networks, Regression, Decision Trees etc.)
Project Management
Systems Analysis & Design
ETL -Extraction, Transformation and Load Processes.
Crystal Reports.
Intuit QuickBooks, Sage.
Microsoft Excel, PowerPoint, Visio and Access.

PROFESSIONAL EXPERIENCE

Data Analyst

Confidential

Responsibilities:

Resulted in higher customer satisfaction and retention, and improved engineering, service, and finance operations.
Established database to collect claims data, applied data visualization and analytics tools and techniques using Microsoft Power BI and Excel, to build dynamic dashboards to provide relevant claim reports to management on demand.
Engineering department now uses reports and data to review product design schedule maintenance, and prioritize training based by region, territory, technician, customer, claim amount, malfunction cause and product model.
Management applies data for budgeting, and reports are used in court claims.

Finance & Operations Manager

Confidential

Responsibilities:

Compiled financial reports pertaining to cash receipts, expenditures, and P&L. Ensured accounting entries followed Generally Accepted Accounting Principles (GAAP). Developed budgets, prepared forecasts and monitored financial deadlines. Developed and used predictive models for operational and business plans.
Collected, tracked and evaluated current business and market trend data.
Presented weekly reports to CEO and VP focusing on financial accounting, cost accounting, sales data to ensure corporate strategy goals aligned with day-to-day operations management.
Observed client confidentiality and ensured data integrity in all work-related tasks.
Ensured balance sheet reconciliations were completed and cross-trained management on financial processes.

Assistant Administrator

Confidential

Responsibilities:

Developed policies to align procedures with the home health agency's strategic initiatives and complied with statutory, regulatory, state and federal guidelines. Worked with CPA to file agency's annual Cost Report per Centers for Medicare Services - CMS regulation and annual business tax returns.
Created and maintained facility documents and records, maintaining accuracy while managing sensitive data, and performed site evaluations, customer surveys and team audits as part of quality assurance program.
Managed financial operations, month-end reporting, and reconciliations.