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Director, Corporate Strategic Liaison Resume

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SUMMARY:

  • Innovation Management Partnering, Integrity and Trust Strategic Workforce Planning & Analytics Talent Acquis ition - Leveraging Diversity Customer Focused & Employee Advocate Decision Qua lity & Drive for Results Effective Communicator Business Acumen and Change Leader Leadership, Vision & Client-Focused Collaboration and Teamwork Ethics and Va lues, Flexibility/Adaptability Position Class ification & Job Structure Analysis Com petency Modeling and Engagement Deployment and Retention
  • Organizational Assessment and Design
  • Group Benefit Plan, Compensation Design and Annual Admin & Reports
  • Business Process & Re-Engineering Improvement Management
  • Principal Confidential /HR Business Partner and Program Manager with 20+ years leadership and agility to manage from inception/concept (Business Case/RFI) through delivery (PWS/SOW), all aspects of large-scale regional projects consisting of varying lines of business (e.g., Healthcare, HCM/HR, Administrative, IT, & Financial) within private, publicly-traded companies, and Federal Confidential Government Contracting.
  • Proven overall contract operations management; specifically adhering to WBS and project schedules, monitoring contractual budgets and deliverables, fostering highly- effective client & stakeholder relations and interaction to effectively manage cross-functional teams in organizational effectiveness strategically by developing clear, actionable protocol & processes in service delivery and risk management.
  • Led efforts that drive company-wide programs and initiatives across all HR disciplines (e.g., salary review, performance management, workforce planning, cultural and organizational change), to include the integration of Talent Strategy & Management practices and Reward Strategies with performance assessments to enhance employee productivity, reinforce the company vision, culture and pay practices to ensure equity based on budgetary limits and according to established compensation policies to increase retention.
  • Experienced in performing benchmarking studies and survey's to analyze data, recommend and implement solutions to assure accurate comparisons of data within competing industries. Knowledgeable in federal/state regulations, ensuring that programs meet business needs and comply with applicable federal, state and local laws and regulations to administer cost-effective contracts and HR operations; to include development and execution of documentation such as plan documents & amendments, SPDs, annual reporting, unemployment claims & tax filings, retirement, health and welfare benefit plans, and workers' compensation.
  • Delivered strategic and proactive business support and consultation, to include employee relations, designing/deploying innovative human capital solutions to increase business capability and create talent pipelines and ensure positive performance practices (e.g., IDPs utilizing SMART goal-setting, development of mid-year/year-end evaluations, training development & delivery, including ad hoc coaching of employees/managers/leads).
  • SME in Talent & Organizational Development/Change Management; adept at contributing to the evolution and progression involved with implementing an organizational vision/mission focused on improving business operations to ensure continuity, strong customer relations, quality service delivery that drives value, return-on-investment (ROI) and future revenue growth
TECHNICAL PROFICIENCY:
  • Experience with planning, developing & managing innovative program & workforce dev. initiatives
  • Advanced MS Office Suite Proficiency to include SharePoint and MS Project administration
  • Ability to analyze and represent complex data using MS Excel and PowerPoint for Program Review Briefs
  • Advanced competency in HRIS, Oracle PeopleSoft HRMS, Paychex & HR Preview, HR Perspective, Lawson, Liberty PayAmerica, ABRA, ADP and HR Profile, AVUE, USIS/Atlas, RecruitMax, iCIMS, WebHire Recruiting Software, LinkedIn, iContact, INPUT Business Development software, CDS Accounting, sourcing and data-mining sourcing capabilities, Social Media, and AutoCad as well as other OTS software.

PROFESSIONAL EXPERIENCE:

DIRECTOR, CORPORATE STRATEGIC LIAISON

Confidential

Responsibilities:

  • Direct Regional HCM business operations to include serving as primary PM/CSL providing Confidential 's 5 Confidential Federal Clients with daily Program Management oversight concurrently influencing client behavior by providing market-focused expertise along with diverse industry understanding.
  • Built trust and collaboration by delivering exceptional service as a PM committed to continuous improvement in the service Confidential delivers to its clients; valuing the client viewpoint and pro-actively addressing and managing contract requirements, amendments and modifications.
  • Plan, execute, and monitor contracts while cultivating and fostering client relations with CORs, Contracting Officers and key stakeholders within each Agency, investigated & performed risk mitigation, QCM, policy compliance and talent acquisition.
  • Led recruitment strategy ultimately reducing time-to-fill across contracts by 90%, increasing internal competencies & continuous business process improvement (BPI) by initiation of Weekly/Monthly Status Reports, monthly billing preparation, program evaluation and strategic planning with the CEO.
  • Assist with capture strategies on engagements to include proposal development and relevant section content for RFP/RFQ/MRR responses (e.g., program management, staffing, risk management, quality control, & technical plans, as well as past performance & security proposals ) in conjunction with on-going recruitment support.
  • Serve as internal alternate Facility Security Officer (FSO) in collaboration with CEO.
  • Partnered with external consultants, broker and third-party administrators in the design and revamping of group health & welfare plans, as well as introducing 4 new voluntary plans to enhance the company's competitive advantage.

PROGRAM MANAGER, HUMAN DEVELOPMENT MANAGEMENT

Confidential, VA

Responsibilities:

  • Managed Regional Intelligence Community HDM Program activities in a transparent and productive way, building team & key stakeholder synergy and company reputation.
  • Achieved consistently high monthly acceptable quality levels (AQLs) in conjunction with the client's mission critical and HR Directorate objectives.
  • Assisted with program profitability & re-compete efforts for revenue growth of this large-scale 5-year contract with annual revenue of $6-8M est. managing a direct team of 35+ including subcontractors on multiple projects in 7 functional PWS areas in Springfield, VA and St. Louis, MO.
  • Served as trusted advisor to cultivate effective communication with COR, CO, GPOCs/Technical Monitors.
  • Led tasks strategy efforts utilizing knowledge of complex HCM to facilitate and pro-actively manage/monitor timely execution of quality program work products, services, and deliverables. Participated in briefs, reviews, audits, and quarterly site-visits.
  • Perform BD activities, including talent acquisition efforts and preparation/content development/review of technical proposals.
  • Validated proper deliverables, phase stage containment, CR & MODs as it relates to budget/schedule/conflict resolution management and risk impacts.
  • Delivered PMO functions aligned with PMIs PMBOK to ensure consistent methodologies/processes and tools.

VICE PRESIDENT

Confidential, MD

Responsibilities:

  • Provided leadership and management of Confidential (HCM) operations in collaboration with the President/CEO in management and oversight of all aspects of the Confidential 's business units to include Staff Augmentation, HR Consulting/Management Consulting, Learning and Performance, Recruitment and Hiring, and EEO Services.
  • Created, implemented and managed resources, operational and management systems, policies, processes, procedures, and practices.
  • Acted as Primary PM on all contracts with direct oversight and billing responsibilities. Served as Lead PM on the U.S.
  • Capital Police HR Contract delivering organizational development services.
  • Provided creativity and innovation in the development of new or enhanced company products and services.
  • Participate and lead assigned business development and sales efforts.
  • Collaborated with the President and Chief Executive Officer to attain short/long-term financial and operational goals.
  • Participated in the development of the Confidential to ensure future growth and sustainability.
  • Identified and analyzed employment compliance and client EEO related issues, drafted key documents, and presented findings and risk management recommendations.
  • Managed the hiring, inspiring, development, and retention of a high performing team of contract- based employees.
  • Oversaw all aspects of company's day-to-day operations in absence of the President, and assisted with business development and Corporate Citizenship initiatives.
  • Performed business development activities, including talent acquisition efforts and preparation/review of technical and cost proposals as well as program financial management services, including financial analysis, budget and cost quote preparation, reconciliation, and profit enhancement.

DIRECTOR

Confidential, MD

Responsibilities:

  • Provided leadership and management of Confidential (HCM) operations to minimize exposure to employment related risk thus enabling delivery of high quality services to the company's human assets and government clients.
  • Honed best practice expertise in change management to implement new business practices, policies, and strategies.
  • Developed and implemented the HCM Strategic Plan to include development of corporate policies and procedures, standard operating process for recruitment, and on-boarding and exit interview packages.
  • Directed and managed internal and federal compliance-related audit activities to ensure data integrity according to regulatory deadlines (DOL/AAP, EEO1, VETS, OSHA, 5500).
  • Implemented and directed administration of On/Off-Boarding activities, Policy and Performance Management, and Employee Relations/Retention efforts. Serve as coach and advisor for management team and staff as necessary.
  • Managed and re-aligned entire group welfare plan design for more robust administration and to ensure regulatory compliance; under ERISA and Code 125; federal and state employment law and recordkeeping compliance; ERISA, HIPPA, COBRA, FLSA, Title VII, FMLA and OSHA; to include primary broker selection, plan administrators, planning and oversight of annual open enrollment, recommendation and implementation of automated HRIS and usage of company's online portal.

HUMAN CAPITAL CONSULTANT/SPECIALIST MASTER

Confidential, VA

Responsibilities:

  • Provided strategic guidance and advice to key Program Managers in support of the Leadership Development Programs (LDP) Employee, Team and Corporate Development initiatives; specifically performing employee engagement/assessment center program design, experiential learning, career coaching project plans, and sr. school development and analytic efforts.
  • Managed various project activities: (a) Building and implementing strategic project plans for talent development programs, managing risk and mapping leadership competencies to qualifications for (e.g., coaching, mentoring, or experienced-based training); Developing solutions to identify high potential leaders, through assessment tools or a formal leadership development program utilizing the 70/20/10 Princeton Learning and Development Model;
  • Marketing new programs to leaders using stakeholder assessment, leadership engagement, and various communication tools; and Aligning LDP with the Agencies 2015 HR Pillar Mandates under the purview of the Corporate HR Program .

SR. PM, HUMAN CAPITAL STRATEGIC INTEGRATOR

Confidential, VA

Responsibilities:

  • Primary focus is on critical Workforce Planning (Talent Development/Deployment and Management, Training, Recognition, Mentoring and Succession Programs for the purpose of nurturing and growing proven mission-support delivery models (based on responsiveness, innovation, and transparent resource stewardship).
  • Responsible for ensuring work requested under the task order is performed properly to the complete satisfaction of the customer, including technical performance of all WBS area services and ensuring cost, schedule and programmatic objectives are met within budget and schedule constraints dictated by the customer.
  • Responsible for establishing policies, procedures and action plans for the successful product delivery while ensuring that such policies and procedures are effectively carried out according to government compliance guidelines.
  • Coordinate with agency-wide occupational services within various cadres to serve internal staff objectives particularly in the areas of career development and leadership training.

PROGRAM MANAGER

Confidential

Responsibilities:

  • As the GDIT PM Team Lead on the ISIS2 contract, responsibilities consisted of planning and conducting HCM projects with an Intelligence Community (IC) focus; served as the Confidential project lead for the Open Source Center (OSC) successfully establishing a routine process for all rotational and OCONUS assignments to ensure proper recruitment, poly, & medical certifications were completed along with development of agency­wide agreements prior to EOD.
  • Conducted job analysis audits, classification and vacancy announcements; interacted with branch level hiring managers to define required competencies by occupation and grade based on knowledge, skills and abilities (KSAs), clarify grade and assignment related details.
  • Active participant in monthly IC-wide Mentoring Coordinators Network, and Confidential Community of Practice Meetings.
  • Served as primary communicator and champion of Confidential directives and acted as secretariat to Director of HCM for Confidential members in support of monthly planning meetings and events.

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