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Aem Content Management Specialist Resume

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Atlanta, GA

SUMMARY

  • Business professional with extensive background and knowledge in web, intranet, social intranet and content management concepts and technologies, knowledge management, social networking and collaboration for business
  • Demonstrated skill in project management, business analysis, understanding business needs and translating into requirements, Usability and Usability Testing, Service Delivery and Process Improvement
  • Successful working effectively with all levels of the organization including vendors, and within cross - functional teams
  • IT Consultant - Adobe Experience Manager (AEM) Content Management Specialist, Web Management
  • Proven success in leading and defining user experience, project implementations resulting in time savings, improved user experience, and elevation of relevant practice content and knowledge

AREAS OF EXPERTISE:

  • Content management
  • Project management/Content integration
  • Website development
  • Website design and usability, documentation
  • Stakeholder management
  • Usability and Usability Testing
  • Business Analysis

TECHNICAL SKILLS

  • HTML, CSS, JavaScript
  • JIRA, Confluence
  • Adobe AEM, WordPress, SharePoint, Vignette, WebSphere
  • Writing, editing, creative writing, research

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

AEM Content Management Specialist

Responsibilities:

  • Content Management, CMS Administration, Content Migration
  • Adobe Experience Manager (AEM):
  • Work within the UX team to support multiple business units working with AEM
  • AEM Authoring, using custom AEM implementation, including writing content and working with images for the respective requirements for Digital Asset Management
  • Agile/SCRUM migration project
  • Documentation and training, service delivery process improvement

Confidential, Atlanta, GA

AEM Content Management Specialist

Responsibilities:

  • Writing- creative writing content for books
  • Writing- for web, and social media outlets
  • Digital photography and editing

Confidential

AEM Content Management

Responsibilities:

  • Played integral role in migration of confidential from Documentum to Adobe AEM; inventory and tracking, audit and clean-up, content strategy, categorization and tagging, mapping, site build, content creation, user experience, usability testing, troubleshooting.
  • Continued support for cfodirect.com website using AEM authoring and Akamai. Supported cfodirect.com email publications using Eloqua.
  • Created assets for website and email newsletter per brand requirements with Adobe Photoshop. Generated monthly reporting for podcasts and email newsletters.
  • Managed and executed projects to enhance and maintain the firm intranet and social collaboration networking tool.
  • Oversaw and managed the content implementation and integration process including: risk management, metrics/tagging, script standards, quality assessment and management of work completed by outsourced vendor(s); manage team both offshore and onshore.
  • Articulated and translated technical concepts into solutions.
  • Designed solutions to resolve issues with vendors and clients, documented standard vendor procedures, addressed training needs, and consulted with stakeholders to define change management.
  • Conducted user acceptance testing (UAT), created user quick reference guides and frequently asked question documentation.
  • Conducted usability and UX for social collaboration, and websites.

Confidential

IT Application Developer

Responsibilities:

  • Provided analysis, design, development, and performance enhancement for business application systems; worked in a collaborative environment with developers, Business Analysts, Project Managers, testers, and Technical Leads. Interpreted use case scenarios and created documentation for software design specification(s), database schemas, and Unified Modeling Language (UML) Sequence Diagrams.

Confidential

Intranet Portal Administrator Team Lead

Responsibilities:

  • As part of Knowledge Management group:
  • Maintained relationships with key stakeholders by conducting requirements gathering.
  • Created requirements documentation, performed research and developed creative web solutions.
  • Designed, built, tested, and supported web pages, managed the deployment of web portlets between development, stage and production environments.
  • Conducted operational regression testing for code releases in both Vignette and WebSphere environments.

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