SUMMARY

• Certified Scrum Master with 10+ years of professional experience delivering end - to-end digital transformations and IT solutions to enable business. Proven experience leading new and cross-functional teams within matrix environments to release global and large-scale implementations.
• Software Development Management | IT Project Consulting | Client Services & IT Support
• Business Cases | SWOT Analysis | Digital SOW & SLA| Account Management | Pragmatic Analytical Thinking
• Requirement Modeling & Management | Content Development, Governance, Localization, and Management |
• Process Improvement | Continuous Delivery | Continuous Integration | Continuous Deployment
• Scrum, Kanban & SAFe Scaled & Distributed Agile | Waterfall | Software Development Life Cycle (SDLC)

TECHNICAL SKILLS

• MS Project
• Visio
• MS Office 2010
• JIRA
• Rally
• Visual Studio
• Smartsheets
• HTML
• CSS
• JavaScript
• SQL
• Sharepoint pen-source Content Management Systems (CMS)
• Sitecore
• Sugar CRM
• ServiceNow
• Team Foundation Server (TFS)
• JIRA
• HTML5
• CSS
• Javascript
• Training in JAVA and C++

PROFESSIONAL EXPERIENCE

Senior Consultant

Confidential

Responsibilities:

• Work with C-Level stakeholders to map BPC process during SAP implementation
• Participate in change management activities including consolidation of training material

Scrum Master

Confidential

Responsibilities:

• Led CCPA NAQ team during analysis, design, solution, integration testing, and deployment of DSAR consumer response from T-TEN and Techinfo systems. Including vendor system integrations
• Successfully engaged PO & team in scrum ceremonies and guided them during sprint planning & demos
• Resolved and managed conflicts effectively during retrospective sessions
• Incorporated learned lessons during planning for next sprint backlog
• Presented project progress weekly to NAQ leadership and discussed risks, impediments & mitigations
• Reported progress & escalated impediments on program-level in Scrum of Scrums ceremonies
• Preplanned, created and coordinated production deployment release schedule and tasks across teams
• Captured end-to-end system integration testing results and resolved issues with the tech team
• Organized & captured UAT outcomes and worked with CPO to resolve issues
• Mentored BA to create T-TEN application workflow to understand the type of student data shared with TMNA systems & vendors

Scrum Master/BA

Confidential, Orlando, FL

Responsibilities:

• Led the implementation of Aprimo DAM solution design and security model collaborating with stakeholders organizationally
• Managed the migration of 6 TB of assets and its metadata to the cloud and the mapping of source data to its target classification, and subclassifications
• Groomed the backlog prioritizing feature releases per business requirements
• Created Business Requirement Document to progress data migration & development
• Elicited and defined project KPIs to prioritize requirements for MVP, offering HGV marketing package holder a self-servicing platform to book a package
• Completed documentation & knowledge transfer of Aprimo DAM solution
• Completed discovery phase and planned backlog of 400 user stories of the Marketing Package Holder to progress estimate of the development effort

Lead BA

Confidential, Washington DC

Responsibilities:

• Developed presentations & POVs during Content Management System (CMS) project discovery phase & kick-off
• Led team during discovery phase to lock down MVP scope of CMS
• Groomed user stories and their acceptance criteria in JIRA for business approval
• Facilitated team & stakeholders’ meetings to determine CMS governance workflow, content archiving best practices, and alignment to enterprise architecture
• Developed CMS content distribution and publishing workflows during cross functional workshops

Senior Consultant

Confidential

Responsibilities:

• Transitioned 350+ websites from another vendor recording meeting minutes and acquiring assets
• Reduced project development budget spent by flagging extra cost, accurately planning market priority launches, and working with technical team to offer solution alternatives
• Secured project alignment with SCJ global brand managers, ad-agencies, Translation.com, offshore delivery team to ensure effective execution
• Accelerated work estimates TAT from a week to three days and saved client costs with accurate project estimating, pre-planning and analysis, and scope governing
• Optimized project activities with partners to track milestones, devised best development approach, isolated dependencies among partners, and improved launch schedule
• Led weekly status calls with two creative agencies and Translation.com to report on progress of project
• Minimized the TAT to resolve production incidents to meet contractual obligations of three days
• Liaised with partners, brand, and SCJ Business Process Technology to remove impediments
• Escalated issues during SCJ digital factory resource capacity planning and allocation, and financial reporting
• Improved internal business processes and workflows with offshore delivery teams, SCJ, and partners
• Ensured no technical debt accumulation, and no impediment to the submission of translatable content through Sitecore adapter for SCJ translation memory sync up
• Informed creative discussions with global brand managers and adverting agencies
• Participated in executing testing scenarios for SCJ Sitecore component library
• Mapped SCJ process to acquire domains or integrate third party functionality such as Buy-Now

Business Analyst

Confidential, Houston, TX

Responsibilities:

• Identified the common business rules governing how to drive the data from various data sources in alignment with client reporting needs
• Identified the data structure flowing to the Avanade Modern Analytics Platform through the Sitecore pipeline processor to bridge gaps and progress solution development
• Defined KPIs, calculation metrics, and LOB specific dashboard of the Confidential digital analytics solution
• Developed training plan per LOB per launch schedule
• Mapped the steps for data access requests, data retention and management to enable organizational adoption of analytics