Tech Product Owner Resume

SUMMARY

I’m a technically proficient Product Manager/Owner with strong oral and written communication skills. I am passionate about crafting product strategy, prioritizing based on customer & business values and owning end - end execution.
I have launched enterprise and customer facing products and services creating rich and fulfilling customer experiences. I’m a strong advocate of the customer, with a collaborative, agile and data driven approach to Product management.
Self-starter - with experience in managing and delivering business critical applications
Adept at driving cross-functional alignment by building partnerships with cross-functional teams
Strong analytical skills with a predisposition towards data-driven decision making
Drove Product Iterations through constant measurement of business and product KPIs
Skilled at managing competing priorities, and effectively communicating priorities to technical and non-technical stakeholders
Pragmatic certified Product Manager
Certified Scaled agile 4.5 product owner/manager and practitioner
Certified AWS cloud practitioner

PROFESSIONAL EXPERIENCE

Tech Product Owner

Confidential

Responsibilities:

Technical product lead /owner in the Rev management space, with the specific goal of shifting the mindset of consumer to sell airline products like a retailer.
Responsible for defining the customer centric objectives and the key KPI’s that go along to measure metrics of the product being launched.
Responsible for defining the team PI objectives and manage expectations from stakeholders.
Maintain the backlog, define user stories and collaborate with teams positioned across the globe.
Build product agnostic interaction API’s to facilitate offering/selling the product
Develop and foster key cross functional relationships across Delta’s business portfolios
Hands on experience producing and or consuming REST API’s, enterprise swagger designs
Launched products iteratively, learning from customer reactions through each iteration. Setup A/B experiments to measure impact for statistical significance
Accelerated omnichannel transformation by promoting 1VOT for all product offerings
Participate and drive discussions around moving applications to cloud enabling scalability & availability for the mission critical applications being built.

Product Lead

Confidential

Responsibilities:

Help drive POS product adoption from a mere less than 25% to around 60% in a period of 2 years.
Lead the team as Product Manager for enabling 250+ airlines to brand their fares and promote opportunities for upsell and cross sell through the offline POS application.
Write detailed functional specification documents and process diagrams to help delivery teams deliver enhancements effectively and to the spec.
Improved sprint planning efficiency by 50% with relevant user scenarios and personas
Create & Influence product roadmaps and maintain a product backlog by business value, ROI and keeping customer in the center of the realm.
Collaborate with business development/sales/agency customers - providing solution consulting to effectively solve their business problems.

Senior Consultant

Confidential

Responsibilities:

Conduct As-is process and functional assessment and propose a to-be state roadmap for a digital ecommerce customer
Stakeholder management and contributing to several sales pitches with artifacts and relevant supporting materials helping win high revenue worth projects
Survey Creation, Administration & Analysis for a respondent set of~5000 in 9 countries in the Retail, Travel & Hospitality space
Conduct market research, competitor evaluation, gap analysis, requirements elicitation using consulting toolkits
Functional architect and lead business analyst for the Mobile Apps delivery for a major airline
Lead technical business analyst & Subject Matter expert for a point of sale application -
Write detailed requirements and use case documents.

Information Technology Analyst

Confidential

Responsibilities:

Provide maintenance & Production second level tech support for customer raised issues.
Senior IBM Mainframe TPF/ Assembler developer
Lead technical business analyst responsible for writing technical specification documents for var
Aid Business Managers in taking timely and judicious decisions for application landscape maintenance and development
Ensured repeat business of around USD ~3 Million during my stint at United Airlines.