SUMMARY:

I am a highly motivated, business savvy and technical professional, known for proficiency. As a Business Intelligence consultant my role is to build and execute strategies for diverse - industry clients who continuously seeks opportunities to expand abilities and positively impact the growth of the organization I serve. I worked closely with clients in various industries which afforded me the opportunity to learn about management, fostering successful client relationships, professionalism and team work. Through my experience I have learned that I am especially skilled at creating a winning strategy that set forth goals, objectives, strategies, tactics and the proper measurement tools.

TECHNICAL SKILLS:

BI Tool Skills: Business Objects 4.x /XI R3.1/ R3.0/ R2, Designer(Information Design tool), Desktop Intelligence, Web Intelligence, Info View (BI Launch Pad), Crystal Reports 10/2008/XI, Crystal Enterprise 4.x, Crystal Xcelsius (Dashboard Design tool), Query as a Web Service, Live Office, Analysis for OLAP/ Office, Explorer and Exploration Views, CMC, LCM/Promotion Management, SAP Visual Intelligence (Lumira), HANA Studio, Tableau 8, Tableau 9.x, Microsoft BI ( Microsoft Power Pivot, Power Query, Power Maps, Power BI Designer, Power BI Service), Microsoft Project, TIBCO Spotfire, Microstrategy 10, Business Objects Data Services, Mulesoft Anytime Platform, Jasper Reports, FUSE IT, Force Explorer, SalesForce Workbench, SQL Server Management Studio, pgAdmin for PostgreSQL, ServiceNow Platform, IT Service Management (ITSM), IT Operations Management (ITOM), ServiceNow Discovery Certified, ServiceNow Certified Administrator, ServiceNow collaboration and knowledge base modules, Cmaps, Confidential .

Database Skills: Oracle (8i/9i/10g/11g), SQL Server (2000/2003/2005/2008/2012 ), TeradataSAP HANA, MSAS Cubes, SAP BW (Queries/Cubes/MultiProviders), PostgreSQL

Programing Language: SQL,C,C++, JavaScript

OPERATING SYSTEMS: Windows XP, Vista, 7, 8; Windows Server 2003, 2008, 2012; Linux

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Business Intelligence & ServiceNow Consultant

Responsibilities:

• Key Member of the Sovereign data warehousing, analytics, ServiceNow platform and project management team to provide optimum solutions to the clients using market leading technologies.
• Key member of the internal Sovereign team that leads the effort to manage and deliver large scale BI, Salesforce and ServiceNow platform related projects for Sovereign customers.
• Key member of the Sovereign in-house architect group responsible for designing and delivering both in-house and client solutions using market leading technologies.
• Involved as a developer to understand and document client's functional requirements and translate requirements into stories using ServiceNow Scrum/Agile module.
• Involved as a developer to implement Core configuration (system configurations/integrations, service portal, theming) for ServiceNow platform.
• Integration with LDAP (user, groups), Lawson data (user location, departments), Microsoft SCCM (via MID Server).
• Importing data exports/data feeds using import sets/transform maps and JDBC integration.
• Manage user, groups and roles for OOTB and custom applications built within ServiceNow platform.
• Involved as a developer for implementing ServiceNow ITSM/ITOM applications such as Incident, Problem, change, service catalog, discovery and cloud management.
• Involved as developer to work with forms, list, tables, business services, UI policies, UI actions, business rules, service catalog items, record producers, workflows, knowledge base and notifications.
• Involved as an administrator to deploy and configure ServiceNow MID servers and MID server clusters for ServiceNow discovery.
• Involved as an administrator to create and maintain discovery credentials, discovery schedules, IP network range sets, discovery/CMDB health dashboards as well as troubleshooting any discovery related issues.
• Discover client's On-premise & cloud environments and populate/maintain CMDB.
• Configure SHAZZAM scan ports, process classifiers and process handlers for the classification of CI’s on the dependency maps.
• Involved as a developer to create cloud integration to AWS, Azure and manage/provision VM's from ServiceNow Cloud portal.
• Leading the effort to create unit test cases and assist the clients during the UAT process and post UAT defects/enhancements.
• Involved as a developer to migrate code across multi-tier ServiceNow environments for Go-Live.
• Involved as developer to create ServiceNow reports using standard OOTB ServiceNow reporting/ dashboarding and Tableau.
• Involved as a SAP Business Objects platform, Tableau and Power BI subject matter expert to help facilitate the clients in designing reporting frameworks for better insight to their data, and also working with support teams to help with platform administration.
• Involved as a lead to analyze client’s BI environments and provide tools and gap analysis along with market recommended strategies for standard BI architecture and tool portfolios.
• Involved as a SAP Business Objects platform administrator to plan and execute XI 4.2 SP6/SP7 and XI 4.3 Sp1 upgrade, migration and support for multiple clients.
• Involved as a HANA developer to create a geocode framework for client’s location data and create HANA views for end user reporting using SAP Business Objects and Tableau.

Environment: Business Objects 4.x, Tableau 9/10, SQL Server 2012/2014/2016 , Business Objects Data Services 4.x, SalesForce, SalesForce workbench, FUSE IT / Force Explorer, Tableau, Amazon AWS, ServiceNow (Istanbul/Jakarta), ServiceNow Discovery, Microsoft Excel/Word/PowerPoint, Cmaps, Confidential

Confidential - Minneapolis, MN

Business Intelligence Consultant

Responsibilities:

• Involved as a reporting architect to address the gaps in a major CRM upgrade to Salesforce. We were able to make reporting available at the same time as Salesforce go-live, which helped the users validate and report data immediately.
• Involved as a SAP Business Objects platform and Tableau SME to help facilitate the users to provide better reporting and insight to their data, and also working with support teams to help with platform administration, upgrades and support.
• Involved as a developer in an ETL migration project from Business Objects Data Services to Mulesoft. Mulesoft provides integration software for connecting applications, data sources and APIs, in the cloud or on-premises. My Experience with SAP Data Services and Mulesoft provides value to the team in meeting the deliverables on time.

Environment: Business Objects 4.1 (SP4), Tableau 9, SQL Server 2012, Business Objects Data Services 4.1, Microstrategy 10, Mulesoft Anytime Studio 3.7, SalesForce, SalesForce workbench, FUSE IT / Force Explorer, Microsoft Excel/Word/PowerPoint.

Confidential, New York, NY

Lead Technology Consultant

Responsibilities:

• Continue to work as lead for internal Confidential projects using upcoming technologies.
• End to end solution with SAP HANA on AWS platform and collaboration with SAP partners such as Confidential to design geo-mapping solutions with SAP reporting modules (Web Intelligence, Lumira and Design Studio)

Environment: SAP Business Objects 4.2, Amazon Web Service (AWS), SAP HANA SPS09, SAP HANA Studio, PostgreSQL, pgAdmin

Confidential - Reno, NV

Business Intelligence Platform Consultant

Responsibilities:

• Involved as a SAP Business Objects SME to collaborate with the SNC reporting and platform architects to design and deploy an improved SAP Business Objects 4.1 environment, which helped SNC to take advantage of new capabilities offered by the SAP Business Objects 4.1 stack.
• Involved as a lead member to help facilitate with tasks such as server sizing, server installation on development, test and production environments, server configuration, configuring Single Sign On (SSO) with windows AD, Secured Socket Layer (SSL) configuration, enable monitoring, enable Auditing and other tomcat configuration tasks.
• Involved as a lead member to help migrate content to the new SAP Business Objects 4.1environment and designing strategies and test plan documents for post migration validation.
• Developed extensive documentation to capture the platform upgrade and migration process per client’s request, which will serve as a baseline for any future enhancements.

Environment: Business Objects 4.1 (SP4), Business Objects 4.1 (SP7), SQL Server 2012, SAP Lumira, Microsoft Excel/Word/PowerPoint

Confidential - Weston, MA

Business Intelligence Lead

Responsibilities:

• Involved as a lead with the Commercial Information Management (CIM) team to design and deploy managed services reporting model which resulted in an affordable yet very effective initiative to minimize request backlog and improve support for users.
• Involved as a lead to work with business users to help prioritize reporting content for migration to the new SAP Business Objects 4.1 platform. The effort resulted in a clean content migration with proposed strategies for delta migration to keep the new environment clean.
• Involved as a delegated admin to help with SAP Business Objects platform configuration tasks.
• Involved in planning and estimating the timelines for multiple on-going projects, handling resource allocations and cost estimates.
• Involved as a technical resource on multiple internal company initiatives which included technologies such as Microsoft BI, Tableau, Amazon Web Service, Informatica and Confidential Cognos
• Involved as developer with internal Confidential growth and development team where we designed projects using Microsoft Azure platform, Amazon Web Service platform, SAP HANA proof of concept and open source reporting tools such as Jasper Reports etc.

Environment: Business Objects 3.0 (SP1), Business Objects 4.1 (SP4), Tableau 8/9, Oracle 11g, Teradata, Amazon Web Service, SAP HANA,, PostgreSQL, pgAdmin,Microsoft BI, Microsoft Power Pivot, Power Query, Power Maps, Prism Flex View, SalesForce, SalesForce workbench, Force Explorer

Confidential - Atlanta, GA

Business Intelligence Analytics Architect

Responsibilities:

• Involved as a technical resource in Full Development Life Cycle of multiple projects which involved replacing existing reporting strategy using SSRS reports, Confidential Cognos reports and SAP BW templates with Business Objects 4.0 suite. This resulted in a single, unified reporting solution for all stakeholders within region sales line of business; that yields action oriented and purpose driven reports.
• Involved as a lead to implement role based reporting architecture for divisional managers, account managers and area sales managers; which helped increased their efficiency with the customers and improve their performance.
• Involved as a lead to design and implement initiatives for metrics that matter, where visualizations using SAP Business Objects suite and Tableau (Client & Mobile) were designed to helped drive answers to business questions, it also provided executives easy access to these dashboards using mobile devices.
• Involved as a lead to design the training process and documentation for the users to help educate them on SAP Business Objects suite and Tableau platform.

Environment: Business Objects 4.0 (SP2, SP4, SP7), Crystal Xcelsius 2008, Teradata, SAP BW, MSAS Cubes 2008, Tableau 8, Microsoft Excel/Word/PowerPoint.

Confidential - Milwaukee, WI

Business Objects Consultant

Responsibilities:

• Involved as a technical resource to implement a reporting solution using SAP Business Objects suite which involved designing multiple universes both on relational databases and OLAP cubes (SAP BW) to help answer important business question surrounding daily orders, shipments, backlog and production inventory.
• Involved as developer to create insightful visualizations for regions such as USA, Mexico and Brazil; which highlighted customers, plants, shipments, backlog and production inventory related metrics.
• Involved as a key developer in a HANA proof of concept by Confidential in collaboration with SAP where we designed and implemented an end to end HANA solution for TECHED & Madrid 2011 conferences. The solution involved installation and configuration of SAP Business Objects 4.0 with SAP HANA, HANA modeling on ECC Tables (Profitability Analysis COPA tables) replicated into HANA using SLT replication and Business Objects Data Services, designing Business Objects Universe on HANA views and real time data analytics dashboard using dashboard design tool (Xcelius)
• Involved as a developer to support reporting solutions and users. Also involved in creating documentation and conducting end user trainings.

Environment: SAP Business Objects XI 3.1 SP6, SAP Business Objects 4.0 (SP1/SP2), Crystal Xcelsius 2008, Dashboard Design tool 4.0,SAP BW, Oracle 10 g, SAP HANA 1.0 (Rev 23), Microsoft Word/Excel/PowerPoint

Confidential - Memphis, TN

Business Objects Developer

Responsibilities:

• Involved as a developer in the Business Objects XIR2 to XI3.1 migration project, which helped users to take advantage of the new platform and reporting functionalities for users provided by SAP Business Objects.
• Involved as a developer to design a universe on transactional Oracle EBS tables. The Universe included business areas such as legal entity, customers, invoices, receipts, collection and disputes. Actively involved in designing reports and dashboards using Web Intelligence and Xcelsius respectively, in order to give business better insight to their data.
• Worked with business users as an analyst to gather reporting requirements and conduct user trainings for existing reporting solutions. Also responsible for process and training documentation which helped the group to create a knowledge transfer central repository for all pre and post migration documentation and other user training documentation.

Environment: SAP Business Objects XIR2, SAP Business Objects 3.1 (SP3), Crystal Repots 10/2008, 1-Source Clarify, Teradata, Oracle EBS 10g, Microsoft Office