PROFESSIONAL SUMMARY:

• Extensive experience implementing and leading large - scale programs from the requirements gathering phase to launch
• Developing and Implementing Large Scale Enterprise Information Security Programs
• Communicating to Senior and executive Leadership Cyber Threat and Trends along with effective countermeasures to address
• Implementing and Managing the Cyber Threat
• Managing cross-functional, large/complex program or multiple programs
• Adapting to situations in order to quickly resolve issues and/or gain alignment
• Effectively negotiating and influencing to reach desired outcomes
• Using my business and technical experience to identify impacts or risks and create plans to mitigate them

CORE COMPETENCIES:

• Developing Key Information Security Strategies
• Budgeting, Staffing, and Workforce Forecast
• Help/Service Desk Operations
• Issue/Risk Mitigation planning & execution
• Lean Company / Matrix Organization
• Reporting and Metrics development
• Project Management/Solution Design
• Third Party/Vendor Management
• ITIL

PROFESSIONAL EXPERIENCE:

Confidential

General Manager - IT Services

Responsibilities:

• Increases management's effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
• Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.
• Accomplishes subsidiary objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections.
• Coordinates efforts by establishing procurement, marketing, field, and technical services policies and practices; coordinating actions with corporate staff.
• Builds company image by collaborating with customers, community organizations, and employees; enforcing ethical business practices.
• Develop and manage SaaS, IaaS and PaaS ( public and private cloud ) include IT Security solutions ( vulnerability assessment, risk assessment, penetration testing )
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

Confidential

General Manager - Business Development

Responsibilities:

• Lead, inspire, develop and grow a team of talents and blended capable IT professionals.
• Responsible for planning, directing and coordinating of the Cyber Threat Intelligence program from initiation through to implementation and continued growth.
• Manage the day-to-day interface with local, in-country leadership.
• Be the primary contact for in-country leads on end-to-end service management, including quality and viability of service.
• Serve as the voice of the country during the development of the regional strategy, ensuring that the global designs are pragmatic and considering the local needs and constraints
• Understand and implement the complex local regulatory environment, including locally development or sourced systems and / or onshore systems support, development, resourcing, risk management and security.
• Drive, supervise, review technology diagnosis, security assessment activities, vulnerability testing, risk analyses and design components ( Security Operating Model, Perimeter & Network Security, IT Infrastructure Security, Application Security, End-point Security ) and deliver technical reports and formal papers on test findings
• Development of Red Team processes and identification of risk

Confidential

Business Manager

Responsibilities:

• Worked closely with channel / account reps to penetrate Enterprise and Government accounts, presenting company solutions and services to current and potential clients to increase sales revenue and achieve key business objectives.
• Coordinated company staff to accomplish the work required to close sales, managing account services through quality checks to identify and resolve client concerns.
• Utilized well-developed written communication skills to prepare a variety of status reports including activity, closings, follow-up, CRM updates and revenue forecasts.
• Devised and communicated new solutions and service opportunities to appropriate company staff regarding special developments, information or feedback gathered through field activity.

Confidential

Business Manager

Responsibilities:

• Responsible for the performance, profit and loss, compliance and communication of the business
• In charge of the day-to-day running of the business
• Managing the online customer acquisition, retention and loyalty programs;
• Establishing integrated marketing plans to ensure targets are achieved for average order size, conversion and traffic goals.
• Led integration of innovative video content, social media content and blogs enhancing consumer engagement
• Marketing strategy mix included email, PPC, social and SEO
• Reviewed web analytics, developed recommendations for store/campaign optimization, and implemented these recommendations directly.

Confidential

Product Manager

Responsibilities:

• Guided the efforts of a team charged with a product line contribution, from increasing the profitability of existing products to developing new products for the company.
• Responsible for a large sales increase of 150% in 2009 for Bluecoat.
• Recognized as the Best Product Manager Candidate for 2008.
• Increased rank of PT. Confidential from third-level distributor to become first-level distributor for Bluecoat.
• Define product specifications/features based on my industry experience as well as contact with customers.
• Directly responsible for lead generation and follow-up and arranging and coordinating principal itinerary for both end-user and channel / reseller.
• Continuously exhibit professional product knowledge while training and advising CAMs in all aspects of selling the product.
• Effectively managed pricing, margin and discount issues, demand generation, collateral and event management, serving as lead spokesperson, when necessary.

Confidential

Business Representative/Account Manager

Responsibilities:

• Consistently achieved individual and team targets while developing and employing highly-effective market-specific selling strategies to quickly move products and services.
• Demonstrated outstanding interpersonal skills to successfully maintain relationships with customers, suppliers and principals.
• Coordinated, scheduled and ensured project implementation timelines outlined by customers and suppliers and principals.
• Made quotations and negotiated with approval matrix/company policy; prepared contracts for products or solutions and presented them in a timely manner to allow for quick closing.