SUMMARY

• IT Project Manager/Technical infrastructure Manager (IT, Banking/Credit - card, Insurance, Pharmaceutical, Clinical Laboratories, Retail, Automation, Manufacturing, & Design, and Government) with a hands-on, innovative approach to exceeding the needs of the customers.
• Developed solutions for numerous products, platforms, and systems for the insurance, pharmaceutical, medical, retail, and manufacturing industries.
• Created and integrated network/computing solutions, manufacturing and production lines into customer’s facility.
• Proven ability to deliver on time and within budget. Works well with others, cool head under stress, efficient in off-hour and late night production implementations.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager/Scrum Master

Responsibilities:

• Project manager for multiple related projects within the Bacardi (Credit card) portfolio, ranging from Big Data ingestion to legacy code updates via ETL jobs including data quality(validation) review.
• Work with TSYS on yearly data element updates and downstream affected job streams.Core responsibilities include 2020 Financial budget planning/reporting and resource allocation.Scheduling of weekly independent releases and monthly integrated releases.
• Create monthly run book, confirm approvals, and review testing results prior to toll gate approval for release.Weekend work with operations team on release tasks. Report to Chief level and below on release status and completion.

Confidential

Senior Hadoop technical Manager

Responsibilities:

• Lead multiple projects using Hadoop data lake found on several Clouds (public and VPC) and internal Server farms.
• Provided full spectrum client support utilizing all Cloudera-Hortonworks products & authorized tools involving full life cycle implementation and future enhancements using Oozie, Spark2, Impala, Python, Apache Kafka, the new CDHW, Apache NIFI, and Ranger
• Review specifications from business requirements. Reviewed second- and third-party vendor software licenses with legal department and vendor’s legal department. Worked with technicians to design solutions supporting Client functions. Determine agreed-upon performance factors, cost/timeline limitations, and success criteria factors.
• Engaged and hosted all client/Cloudera-Hortonworks architect design sessions from concept to wireframe use cases supporting data migrating via ETL jobs and follow-up Data Quality(validation) review, reporting, modeling, and analytics,
• Requested/Aligned project/infrastructure/security technical expertise across the organization, from original request through future client program work/education and knowledgebase creation and Production support and tuning.

Confidential

Sr. Hadoop Project Manager/Scrum Master

Responsibilities:

• Scrum Master for over 200 Hadoop projects 1) Onboarding external SOR files into data lake. 2) Modernizing legacy data from DB2/Teradata/Oracle tables into data lake. 3) Custom feeds from gold level Data mart to Analytics, GL, and 3rt party contracts. Managed Teradata to MS-Azure Cloud Data Digitalization (modernization) Public and VPC overseeing data mapping, metadata, ingestion source to target. Documented business transformational rules with owners, worked with security on access and work area creation.
• Ran ingestion projects using SQOOP, Spark, HBase, Python, Apache Parquet, Apache Hive on ACID (Atomicity, Consistency, Isolation & Durability), Apache Kafka real-time data collection/file conversion, Bronze to Gold level ingestion. Data Lake population using Zalona data management, Kerberos authentication, metadata development, schema design, AIF creation, and data lineage documentation.
• Chief level Project reporting, responsible for General Ledger Financial management, NEXUS project resource tracking, Atlassian JIRA/Confluence project management and MS-Project tracking against available resources and personnel.
• Manage BI Analytic, modeling, and Reporting requirements using Tableau, Impala, SASGrid, and Datastage ingesting legacy data from Mainframe Teradata, SQL-Server, Oracle, and client/bureau SOR (system of record) files migrating data via ETL jobs and follow-up Data quality(validation) review.
• Scrum Master for Multiple language IVR ingestion of audio complaints converted into English word documents stored on the Hadoop Data Mart complete with metadata for BI-analytics. Original Audio files stored on Hadoop Data Lake for audit trail.
• Conduct Daily, Weekly, Monthly and Quarterly project owner meetings. Host Tech team design sessions with Architectural and HAAS (Hadoop as a service) team.
• Developed Hadoop Data Digitalization (modernization) procedures, ran walkthroughs, impact reviews, & SWAG estimate determination.
• Engaged major LOB system teams to develop self-service ingestion jobstreams, training, and COE practices.
• Engaged tech support, Storage management, and Disaster recovery to properly size a ten Petabyte plus production installation

Confidential

Project Manager

Responsibilities:

• Project manager for business group to complete Build vs Buy analysis of a Data Warehouse and a Customer Relations Management system. Met with CIO & CBO to determine most effective course of action.
• Met constantly with vendors and tech support teams from Fiserv, and Salesforce Inc. to determine gaps between business requirements and vendor capabilities. Conducted Weekly team meetings, reported on weekly status to CIO/CBO.
• Decision made to buy a CRM system and a Data warehouse system. Purchase request given to Board of Directors for approval. Customer 360-degree view to be provided by May 2018.
• Led project to migrate “client branded” card processing from internal processing to external computing model to deliver applications via the internet. Software applications were migrated, and Platform desktop deployed. Performed Risk management and budget management tracking progress/issues using MS-Visio, and MS-Project.
• Platform as a service deployment supplied a template (service) to be marketed to any new customer that joins the “Client Branded” credit card program. Responsible for projects to convert credit card processing to a new business system using First Data Credit Card Processing & Payment Solution.
• Created departmental repository in MS-SharePoint. Prepare all project SDLC management documentation. Prepared production migration documentation and Business requirements documentation. Created share drives for public review of project documents.

Confidential

Hadoop Project Manager/Scrum Master

Responsibilities:

• Interfaced directly with Verisk/Argus Data Team using Amazon Web Services (AWS) Cloud Public and VPC on Partner data needs. Data migration via ETL jobs (oozie) and follow-up Data quality(validation) review Attended daily scrum meetings with Database managing company Verisk/Argus running weekly sprints for development/maintenance, and analytics. Also conducted RAPID(Agile) deployment classes and exams. Created custom data cubes, and used SAS Proc Hadoop to customize data for the SASGrid.
• Ran upgrades, migrations, production scheduling, and disaster recovery. Supported the Argus Data Warehouse (ADW) Third party database service using Horton Works Hadoop. Supported Business Partner analytics and business intelligence requirements.
• Project manager for Nordstrom’s Data Digitalization (modernization) efforts, worked with the Mainframe team to translate history information files into ADW and Basel data modeling system (BDMS) systems.
• Accountable for tech support for the Front-End Payments business as primary point of contact for business & technology partners. Communicate using HR Products JIRA/Confluence, & CA-Clarity. SME responsible for departments HR reporting requirements.
• Managed multiple projects involving varied teams of business professionals for Systems development/Integration to support strong internal client/partner business relationship.
• Provided business direction/guidance supporting the Front-End Payment business with solutions/services to bridge gaps between business and processing requirements.
• Created departmental repository in MS-SharePoint for project SDLC management documentation. Created share drives for public review of project documents. Prepared production migration documentation and Business requirements documentation.
• Performed Risk management and budget management tracking progress/issues using JIRA/Confluence, CA-Clarity BPM, MS-Visio, and MS-Project supplying CIO level reporting on entire department’s status/finances/resources.
• Leveraged resources across functional or specialized technology areas Card and Merchant Solutions, Partnerships, US Business Card, and Retail Card Service - Business area, Product Group, and enterprise Platform,
• Supported Client partnerships using Big Data processing of TSYS System of record information files. Utilized industrial strength information solutions ensuring end-to-end delivery of agreed upon solutions or services within planned forecasts / cost estimates.
• Supplied Subject Matter Expertise (SME) in bank standards and tools knowledge gained from competing banks. Utilized current technologies in applications, architecture, processes, and infrastructure to strategically manage projects and resources
• Conducted Agile Scrum Master/Rapid course for 25 team members and business associates. Responsible as emissary for promoting process improvement, tools, and developed standards for process intake and improvement
• Proven record in vendor management with SME level knowledge of payment and money movement solutions. Strong background in data security, ETL, Kerberos authentication, transmission methodologies, and risk avoidance.

Confidential

Hadoop Project Manager

Responsibilities:

• Scrum Master for Hadoop Standup team completing over 35 sprints per monthly release. Over $20MM worth of app support, software, tech support, and education bought from Cloudera-Hortonworks
• Managed all ingestion projects for database service using Horton Works Hadoop tools on Data Digitalization (modernization) of legacy via ETL jobs and follow-up Data Quality(validation) review.
• Provided for Business Partner analytics and business intelligence requirements.
• Worked with a digital channel/online banking experience and web banking, online banking, mobile banking, telephone banking, ATM/POS, payment/transfer systems, and commercial online systems
• Worked with a Digital Channels contractor to perform penetration testing of web applications onto Tablet, I-Phone, and Android channels to Scorecard File Disclosure/inclusion, Cross Site Scripting (XSS), SEL Injection and Xpath Injection . . . etc.
• Manage multiple projects involving stand-up and systems integration of a Big Data installation of business information management systems to interface and sunset legacy Human Resource HR systems.
• Created departmental repository in MS-SharePoint for project AGILE (Scrum Master) management documentation. Prepared production migration documentation and business requirements documentation. Created share drives for public review of project documents using MS-Visio, MS-Project, and MS-SharePoint on projects valued at $500K - $3.5MM using Waterfall methodologies and Hybrid Agile (Scrum Master) quick-releases. Provided director-level reports on project status on project movement, milestones, and financials.
• Supplied business expertise as liaison between business community and the development Scrum teams. Was Scrum Master for Big Data standup team. Created and documented/managed the Agile (Scrum Master) Epics, Stories, and Sprints.
• Created departmental repositories in MS-SharePoint. Prepare all project SDLC management documentation. Prepared production migration documentation. Conducted Joint Application Design (JAD) sessions to develop business requirements, prepare for tollgates, organize business walkthroughs and reviews, and take part in production business case releases.
• Work with Business Intelligence, Web(e2e), Mobile, Mobile App, Portal, Dashboard, and Scorecard Scrum teams to align project releases with group dependencies. Performed Proof of Concept POC and system verification for new credit card issuance systems.
• Track Daily Defects using JIRA (QA software) ticket system, MS-project, CA-Clarity, Peregrine, HP-AML/HP-Quality Center, and SharePoint on projects valued at $500K - $3.5K using Waterfall methodologies and Hybrid Agile Scrum Master quick-releases.
• Supply technical expertise as liaison between business community and the development department. Prepare all Project management documentation. Prepare production migration documentation, and conduct JAD sessions to develop business requirements, prepare for tollgates, organize code reviews, and take part in production software releases.
• Used Business Intelligence, Web, Mobile, Mobile App, Portal, Dashboard, & Scorecard teams aligning releases with group dependencies.
• Document information consumption using of ETL, and Data Quality(validation) checking. Produced cross-functional plans to outline each department’s responsibilities and testing requirements