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Senior Cognos And Lead Bo Administrator Resume

OBJECTIVE

  • To seek a career in an organization that provides me challenging work environment and helps me to think innovatively there by honoring my skills and hence contribute to the development of the company. I believe in addressing the problems on permanent basis rather than fixing the issues for the day.

SUMMARY

  • Overall IT experience of 8.5 years with Business Intelligence experience of 7+ years working on both SAP BusinessObjects (BO) and IBM Cognos BI
  • Assigned onsite on BO administration in Singapore for 8 months. Have been the only one for the duration of the project at its inception at Singapore. Today, it is still continued with other team members after laying out the foundation.
  • Continuing my current onsite Assignment for BO and Cognos administration in USA for last 39 months.
  • Certified Star Infoscian - world class training program.
  • Has been a consistent top performer and been rated CRR 1+ (Highest performance rating in Infosys Ltd.) or CRR 1 always.
  • Awarded multiple IT awards at onsite and offshore.
  • Provided multiple solutions as a value add to the client and the employer, thus helping to save efforts and enable automations.
  • Possess advanced communication, influencing and negotiation skills and demonstrated experience in fast-paced operational environment.
  • Possess Customer Relationship Management skills.
  • Possesses good Banking Domain knowledge with a strong understanding on ITIL process.
  • A skilled communicator with ability to lead and motivate junior team members. Possess Strong leadership, analytical and relationship management skills.

TECHNICAL SKILLS

Operating System: Worked on UNIX (AIX5.3, 6.1), Linux (Red Hat 5.x and 6.x)

Programming Languages: Development knowledge on J2EE, C, C++, SQL

Scripting Languages: Worked on Unix shell script, Javascript

Application server: Worked on Oracle’s Weblogic Server 10g, Websphere 6, 7, 8

Webserver: Worked on iplanet(OiWS), peoplesoft, I.H.S.

SSO: Worked on CA eTrust Siteminder

Data provider and client: Worked on Oracle10g, 11g, Oracle12c, Sybase (ASE/IQ)

Authentication: Worked on SunOne LDAP directory and PeopleSoft tools

Monitoring Tools: Worked on AppDynamics 4.x, RTView

Ticketing tools: ServiceRequest Management (S.R.M.), RecordForChange (RFC), ResolveIT, ServiceNow Management (serviceNow)

PROFESSIONAL EXPERIENCE

Senior Cognos and Lead BO Administrator

Confidential

Responsibilities:

  • Providing L3 level of support for clients working on Cognos and BusinessObjects, and working with vendor for any kind of product limitations.
  • Recommending the resource requirement of the applications both hardware and distribution of components during the onboarding, and for Business as Usual (BAU) growth.
  • Have been playing a key role mainly in the design, plan, and execution of major projects such as version upgrades, platform upgrades, and Client initiated projects globally in a time critical scenarios.
  • SDK solution of entitlement review and security reporting.
  • Reviewing annual Vulnerability findings of the middleware products and work with organization IT security team for the solutions and remediation.
  • Playing a lead role in the annual exercise of disaster preparedness (continuity of Business) and implementation.
  • Performing Root Cause Analysis of all the major Incidents, Incident, change, configuration, and release management.
  • SIZING recommendation of the application onboarding.
  • Proactive monitoring of the application growth and performing capacity review periodically.
  • Suggesting application teams to follow the best practices to overcome the unprecedented issues and thus enabling the users to save lot of time and effort for business delivery.
  • Planning, review, and helping in successful rollout in production.
  • Have been playing a key role till date in leading the project from the entire migration of reporting contents from HP servers to AIX env.
  • Have been driving purely based on process oriented approach.
  • Setting up EERS feed to the application team managers.
  • Running audit reports as and when required.
  • Generation and Renewal of certificates.
  • Frequent maintenance tasks like installations, upgradations, etc,
  • Other BAU tasks such as incident management, change management, configuration management, release management.
  • Most Important, have been a knowledge management anchor for many years, reviewing the published documents of the team and initiating process wherever required for the scope of improvement.

Lead BO Administrator and Cognos Administrator

Confidential

Responsibilities:

  • Recommending the resource requirement of the applications both hardware and memory.
  • Guidance on FTP schedule using JAVA SDK.
  • Provided multiple value adds using JAVA SDK for the client and helped in saving efforts to both the user community and the client.
  • Provided other custom solutions like inbox deletion, and CUID Comparison in XI R3.
  • Identifying the root cause during the incident management and acting proactively during the problem management phase.
  • SIZING recommendation of the application.
  • Suggesting the application team to follow the best practices to overcome the unprecedented issues and thus enabling the users to save lot of time.
  • Onboarding of new applications.
  • Helping in successful rollout in production.
  • Providing RCA post incident. Especially supporting with auditing functionality in BO.
  • Have been playing a key role till date in leading the project from the entire migration of reporting contents from HP servers to AIX env.
  • Have been driving purely based on process oriented approach.
  • Setting up EERS feed to the application team managers.
  • BO metrics and FRS filestore analysis.
  • BO Auditing.
  • Generation and Renewal of certificates.
  • Working with multiple middleware like Oraclient, Sybase, Teradata.

Senior BO Administrator and Consultant

Confidential

Responsibilities:

  • Recommending the sizing requirements of the applications both hardware and software nodes.
  • Guidance on FTP schedule using JAVA SDK.
  • Provided custom solutions like inbox deletion, and CUID Comparison in XI R3, and other value add using JAVA SDK to the client thus saving effort and time.
  • Identifying the root cause during the incident management and acting proactively during the problem management phase.
  • SIZING recommendation of the application.
  • Suggesting the application team to follow the best practices to overcome the unprecedented issues and saving time in high availability of the applications.
  • Onboarding of new applications.
  • Helping in successful release of application till production.
  • Providing RCA post incident. Especially supporting with auditing functionality in BO.
  • Playing a key role till date in leading the project from the entire migration of reporting contents from HP servers to AIX env.
  • Driving purely based on process oriented approach.
  • Setting up EERS feed to the application team managers.
  • BO metrics and FRS filestore analysis.
  • BO Auditing.
  • Generation and Renewal of certificates.
  • Working with multiple middleware like Oraclient, Sybase, Teradata.

BO Administrator

Confidential

Responsibilities:

  • Installation and configuration of SAP BusinessObjects (BO) enterprise tool.
  • Upgrading, Applying fixpack, patches of BO.
  • Server’s management like enabling and disabling of servers, restart of servers.
  • CmsDatabase configuration.
  • Performing Basic and legacy tracing.
  • Monitoring server’s health and the disk space.
  • Security Management (Users and groups, and Access level).
  • Instance management.
  • Troubleshooting all the basic requests together with all kind of scheduling issues.
  • Creating connections and handling TNS entries in an environment.
  • Migration of reports, connections, universe and overloaded objects.
  • Maintenance of proper CUID across all environments thereby following SDLC approach.
  • Basic activities in application server by monitoring the sever health.
  • Deployment of web applications both war and ear files.
  • Clustering and enabling SSO (LDAP) setup for the user end.
  • Monitoring report schedules.
  • Conversion of DesktopIntelligence (deski) reports to WebIntelligence (webi) reports.

RedHat System administrator and Open Source stack administrator

Confidential

Responsibilities:

  • To develop and complete the part of Open Source stack.
  • My role restricted to the front end in the jasperserver.
  • Installation of the Jaspersoft’s server, and iReport reporting tools.
  • Exploring RHEL5 and complying the stack development within it.
  • Installation of various application servers and understanding the architecture of UNIX.

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