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Community Manager Resume

Lorton, VA

OBJECTIVE:

  • To effectively demonstrate my interpersonal communication skills in a professional environment with opportunity for growth and advancement.

PROFESSIONAL EXPERIENCE

Confidential, Lorton, VA

Concierge

Responsibilities:

  • Greet guests and visitors as they approach the front desk
  • Serve as a liaison between guests and other departments to ensure guest satisfaction
  • Arrange for package delivery and pick up services for guests
  • Ensure that the guest database is updated on a regular basis
  • Coordinate the efforts of front desk employees to ensure provision of exceptional services
  • Make reservations for dining, spa services and travel arrangements for guest and residents

Confidential, Alexandria, VA

Community Manager

Responsibilities:

  • Manage and contain executive office spaces
  • Exhibit stellar hospitality and customer service to clients
  • Complete all administrative task for clients
  • Enter and process invoices accurately for accounting purposes
  • Operate Cisco multi - telephone system
  • Enter and submit client variable charges to billing associate for billing purposes
  • Orchestrate and participate in fund raisers to help children in the city of Alexandria

Confidential, Alexandria, VA

Customer Service Associate

Responsibilities:

  • Provide quality customer service in a high, energetic and busy environment
  • Professionally answer, transfer and direct calls using Cisco multi- telephone system
  • Navigate within various databases
  • Plan and facilitate center events

Confidential, Vienna, VA

Human Resources Director/Recruiter

Responsibilities:

  • Manage full life-cycle recruiting efforts
  • Successfully recruit a wide spectrum of candidates within the life insurance industry
  • Met and exceeded weekly hiring quota
  • Manage high volume of clients
  • Utilize personal marketing skills for high volume hiring
  • Interview candidates for various positions within the company
  • Provide weekly candidate pipeline reports to executive team

Confidential, Alexandria, VA

Receptionist

Responsibilities:

  • Extend exemplary customer service and administrative skills to resolve customer inquiries with expediency.
  • Demonstrate proficiencies in telephone and front-desk reception.
  • Successfully utilize the MRIS platform to gather information concerning various properties
  • Provide prompt, courteous and knowledgeable assistance to potential homeowners

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