Senior Manager, Information Systems Resume Bentonville, AR - Hire IT People

SUMMARY:

More than 15 years of success in project leadership and resource management highlighted by steady advancement with Confidential. Analytical business leader, able to secure partners’ buy - in and collaboration across the organization to effect change. Embrace the challenges of process improvement, delivering innovative solutions that drive business forward.

CORE COMPETENCIES INCLUDE:

Managing Budgets, Resources & Vendors
Hiring, Coaching & People Development
In-store Infrastructure & Networking
Planning / Forecasting
Big Data / Data Movement / Visualization
SDLC and Agile Development
Cross-functional Collaboration
Customer Relationship Management

TECHNOLOGY / TOOLS:

Jira
Lean Kit
Remedy
Agile
Confluence
Clarity
PowerPoint
Excel
HADOOP
UNIX
Teradata
SQL
Data Stage
Mainframe
Python
SAS
R
Tableau
C#
.Net

EXPERIENCE:

Confidential, Bentonville, AR

Senior Manager, Information Systems

Responsibilities:

Promoted to steer data integration / data movement, and market basket data for entire Walmart enterprise, both domestic and international, with a budget of $10M.
Led, hired, evaluated, and developed a team of 14 direct reports (including Hadoop Developer, Mainframe Developer, DataStage Developer, C Developer, Kafka Developer).
Worked closely with business customers including Program Managers and senior executive leadership. Reported to Senior Director.
Created offshore team to handle added workload and support pager duties during non-peak hours.
Led project review meetings and attended Project Boards focused on planning and resource assignment.

ISD Manager, Data Analytics

Confidential

Responsibilities:

Led a team of 10 OBIE / Tableau experts and Data Scientists in managing multiple projects concurrently.
Team developed real estate modeling / data mapping for site selection of new stores, clubs, and Neighborhood Markets.
Delivered on Sam’s KPI visualizations, allowing club managers to track progress of tasks in the club.

ISD Manager

Confidential

Responsibilities:

Led Mainframe, HADOOP, and C# development efforts, facilitating key function for Pharmacy business customer.
Managed team of 18 direct reports and a project budget of $6M.
Developed strategy for application lifecycle management including development, QA, release, and support. Reported to Senior Director.
Led project to consolidate Pharmacy HIPAA data from Mainframe to HADOOP.
Led and implemented Data Strategy project which landed all Pharmacy data in one location for consumption and analytics.

Confidential, Bentonville, AR

Manager, Front End Development

Responsibilities:

Built out a release lifecycle and plan to deliver quarterly releases, which allowed Walmart to stay compliant with ongoing changes and government regulations.
Teamed with Quality Assurance to develop a QA lab for testing.

Confidential

Operations Supervisor, Field Support

Responsibilities:

Directed projects with a focus on reducing help ticket requests and call volume.
Managed service desk phone queue.
Led 18 direct reports including hiring, evaluating, and development planning.
Set up and opened more than 200 stores during my tenure with the team with almost no issues.
Collaborated with development to release a bug repair version which eliminated 500+ calls / issues per week.

SYSTEMS Administrator, Field Support

Confidential

Responsibilities:

Supported setup of new stores and relocation projects.
Worked closely on all UNIX systems and networks within Walmart.

TECHNICIAN, Field Support

Confidential

Responsibilities:

Escalated and worked tickets involving critical issues at store level.

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Senior Manager, Information Systems Resume

Bentonville, AR

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