IT Intern Resume

SUMMARY

5 years of professional experience in Development, Administration, Integration and implementation technology solutions using Force.com solution and Salesforce.com CRM.
Experienced in developing business processes and system solutions based on Force.com. Worked closely with clients to establish problem specifications and system designs.
Proficient in developing applications in test - driven and agile methodology.
Collaborate with Technical Architects and Business Analyst’s to gather requirements, proposed design solutions and successfully Implemented POC’s with R&D as per requirements.
Proficient with Sales Cloud, Service Cloud, Force.com in Salesforce.
Have good working knowledge in querying salesforce.com database with SOQL & SOSL using Force.com Explorer or Workbench.
Expertise in Salesforce.com Configuration & Customization, Visualforce pages, Apex classes, Controllers, Batch apex, Apex web services, Schedule apex, Apex Sharing and Triggers.
Created Custom Applications, Objects, Fields, Page Layouts, Profiles, Roles, Custom Labels, Custom Settings, Validation Rules, Visualforce component.
Excellent Team Player with good communication and inter-personal skills, received Team Achievement Award.
Received You made a Difference Award for reducing deployment time by 90% and development of complex integrations with third-party and also received Certificate of Appreciation from client.

TECHNICAL SKILLS

Salesforce.com: Sales cloud, Service Cloud, Apex, VisualForce, Triggers, Reports, Dashboards, Workflows, Approvals, OWD, Sharing Rules, Force.com Sites, Profiles, Integrations using REST and SOAP API.

Skills: Core Java, C, C++,. Net, HTML, CSS, Java Script, jQuery, XML

Database: Oracle, Microsoft Access, Force.com

Tools: Eclipse IDE, Workbench, SFDC Data Loader, ANT Tool, SVN, Bugzilla, Jira

PROFESSIONAL EXPERIENCE

IT Intern

Confidential

Responsibilities:

Managed small to medium amount of student data, Customized Data Reporting and Analytics.
Created customized reports utilized by directors for business decisions, managed HTML web pages, data management.

Senior Associate Consultant

Confidential

Responsibilities:

Provided best practices and presented additional opportunities to further leverage Salesforce and the Force.com platform.
Led and trained freshers the best practices for implementing Salesforce.
Supported business needs with technical design documentation.
Met with customer operations managers to identify issues and areas of potential improvement by working closely with them.

Senior Software Engineer

Confidential

Responsibilities:

Structured security and administration processes to ensure appropriate data access levels and business continuity.
Consulted with multinational clients, gathered and analyzed their business requirements to design and develop IT solutions (Salesforce.com) by collaborating with cross-functional teams.
Managed API integrations and web services.

Software Engineer

Confidential

Responsibilities:

Experienced in all stages of SDLC involving Requirement Analysis, Design, Implementation, Documentation, Testing, Configuration Management and Training to End Users.
Strong experience in Salesforce Development and Design.

Project Intern

Confidential

Responsibilities:

Developed Stock Trading Mobile application for Windows Phone using Windows Phone 7.
Built a native mobile application for mobile phones supporting Windows 7 and a middleware to connect to the global trading backend. Client can perform retail trading using their mobiles.

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