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Team Lead Resume

CAREER OBJECTIVE:

Seeking a quality environment to create a niche for myself in the organization through hard work, loyalty and perseverance where my knowledge can be shared and enriched in all spheres.

PROFESSIONAL SUMMARY:

  • 10 years of experience in IT Industry and having 8 years of extensive experience specializing in packaging / repackaging /deployment delivery management and Project Management.
  • Worked as Team Lead with Confidential for packaging, virtualization, deployment using SCCM 2007,2012 and UAT Process.
  • Around 1 year of experience in Visual Basic and Vb.net as a developer in Microsoft technologies covering all phases of system development including requirements analysis, architecture and design, user interface design, hands - on development, unit testing, and deployment, Excellent interpersonal and communication skills.
  • Around 1 Year as an EDP Analyst in data capture, data processing, operational concept documenting, creation of in-house software tools for processing massive field survey data and land Information
  • 8 years of experience as IT Operations System Analyst in MSI Technologies for Repackaging using Windows XP,Vista, Windows 7. Worked on Package deployment tool Radia, SCCM and Active directory.
  • Worked on virtualization concepts (APP-V) and Symantec Workspace virtualization(SWV), citrix packages and Thinapp packages.
  • Worked with Application migration tool on servers.
  • Lead for discovery process, connecting with customer and creating request document and getting them approved by application owner.
  • Created Process document for discovery and UAT methodology.
  • Being a Quality control specialist coordinated all the issues related to discovery and UAT Process.
  • Onboarding and off boarding of resources which includes granting/removing access to all client systems, mailboxes, roaster maintenance, updating resource forecast.
  • Providing daily, weekly and Monthly SLA and KPI reports to project leadership and helping them to understand the status of the projects.
  • Operations Management
  • Led the meetings involving leadership team, identifying the risk and continuous follow up with stakeholders.
  • Created Pivot table reports and graphs, created SharePoint data entry forms and managed all the reports.
  • Implement quality improvement guidelines/plans relating to project management processes.
  • Ensure entire work is compliant with internal and external audit requirements. Worked closely with stakeholders to bring into closure.
  • Involved in Requirement Analysis, project reporting, metrics.
  • Involved in gathering Roll off’s base data across FS Projects and following up with leadership team
  • Achieved client appreciations multiple times, received client awards on quality delivery and great appreciation of leadership and management skills.
  • Attained highest satisfaction in delivery for all projects.

PROFESSIONAL EXPERIENCE:

Confidential

Team Lead

Responsibilities:

  • Analyzing the media and handling the discovery process, connecting with customer and creating Package request Document and getting them approved by application owner.
  • Created Process workflow for both discovery and UAT.
  • Remediating the applications on Windows 7 platform.
  • Completing documentation of the remediate applications within the specified time.
  • Assisting the team members in solving issues.
  • Trouble shooting the complex applications.
  • Worked on Active directory application testing, Group policy management.
  • Building asset repository for the Avanade TI Capability for significant value addition.
  • Connecting with the UAT testers and doing a follow-up on the applications that has to be completed with stipulated time.
  • Report daily Status to the Client and management prepare dashboard review every week to the management.
  • Involved in staffing and creating and scheduling calls with onsite.
  • Prepare metrics and planning every week.
  • Creating Audit Reports for the Project(Risk, Quality and BCP Documents as per the project needs)
  • Connect to different stake holders and complete the Auditing tasks.

Confidential

Senior System Engineer

Responsibilities:

  • Analyzing the Package request Document provided by the client.
  • Repackaging legacy installations into Windows installer format using Installsheild Admin Studio 7.5 in XP, windows 7 environment.
  • Worked on various stages of the packaging process workflow including Requirements gathering, Packaging, Testing and Quality Assurance.
  • Performed custom actions using VB Script as per enterprise requirements, particularly for site-specific applications. Worked on various other scripts for the team members which also will be executed through radia.
  • Troubleshooting various applications using tools like Beyond compare, installrite.
  • Creating transforms (MST) for vendor MSI'S, embedding transforms, applying patches (MSP) for software updates.
  • Define and create guidelines for standard packaging methods and for peer reviews of packaged applications.
  • Develop applications to match the Best Practices and Customizing to the requirements.
  • Debugging Applications using Installrite, Beyond Compare, and Araxis.
  • Creating the Final Report Documentation for packages (.MSI applications)
  • Testing applications on Windows XP and Windows 7 Operating System and make sure that the application is layered (Packaged) according to the Company’s best practices.
  • Verification for the standards using Checklist.
  • Maintaining documentation for every application we work on followed by Best practices.

Confidential

Software Engineer

Responsibilities:

  • Analysis, Coding and Debugging, Unit testing, Implementation and Maintenance

Technology: Visual Basic 6.0, Crystal Reports 8, MS-Access2000,MS-Excel 2000

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