Business Manager Resume

SUMMARY:

Skilled and committed professional working in operational enhancement and sales with 18+ years of advancing experience in business development and marketing. Expert in securing and managing accounts, marketing process improvement, and management, with the ability to streamline effective sales and marketing processes within organizational settings to enhance company efficacy. Demonstrated skills in technological oversight and productivity.

AREAS OF EXPERTISE: Business Development Leadership Management Communications Public Relations Revenue Cold Calling Marketing Confidential Report Generation iPhone Platforms Organizational Efficacy Process Improvement Sales Brand Proliferation Computer Expertise Project Management Client Relations Customer Service Networking Cisco Direct Marketing Solutions Project Planning Operational Enhancement Indirect Marketing Profits Budgets

PROFESSIONAL EXPERIENCE:

Confidential

Business Manager

Responsibilities:

Develop leadership and management competencies through the management of all Confidential applications, including the planning and design of complex projects and collaboration with multi - disciplinary teams to meet client needs, contributing to a 25% yearly pipeline opportunity growth in iPad/iPhone acquisitions
Manage Business to Business accounts, with core focus on Retail, Healthcare, and Agency organizations
Hone software development, technological support and oversight, and client relations skills through the adherence to and exceeding of client and company expectations
Implement direct face-to-face marketing strategies to support client services and satisfaction
Draft and implement new technological solutions to enhance operational functions and application efficacy
Investigate, mitigate and communicate any risks to the product development schedule, while drafting effective solutions to existing technological and systematic barriers to company efficacy and technological performance
Exceed yearly profit and revenue quarter and year targets, through the management of seven business specialists
Enhance internal operations and optimize performance through client issue analysis and solution implementation
Manage the renewal process of contracts, demonstrating an incredibly high client retention rate for future services
Resolve discrepancies and inaccuracies in data and processes, while implementing quality review procedures
Train, coach, and mentor incoming staff, through creation and implementation of training programs
Streamline communications and selling process to enhance sales potential and company profits
Establish effective marketing and communication strategies through the meeting of monthly sales quotas
Increase revenue through key and strategic initiatives, and the refining of processes to reduce project costs
Oversaw special projects and tasks while meeting a series of projects and overarching company goals
Cultivate senior-level management, leadership, and sales skills through the meeting of sales and revenue goals
Manage aspects of staffing, resource allocation, annual performance review, training, mentoring and coaching

Confidential

Mid-West Sales Director

Responsibilities:

Identified current barriers to efficacy and crafted on-the-spot solutions to overcome obstacles
Streamlined and upgraded tech-based communications and procedures to significantly improve company efficacy, specifically related to Cisco phone and server product lines
Presented in trade show environments, while also developing critical relations and experience with Cisco
Implemented strategic planning initiatives while collaborating with VARs and other strategic partnerships
Created, generated, and implemented user training programs to standardized
Developed management and leadership competencies through day-to-day cold calling and marketing, proliferating and establishing company brand in Midwest regions and contributing to high retention of region-based customers
Streamlined communications and selling process to enhance sales potential and company profits
Established effective marketing and communication strategies through the meeting of sales and profit quotas

Confidential

Manager of Business Development

Responsibilities:

Sales and Marketing, Strategic Planning of Projects
Staff Training and Operational Enhancement, Business Development
Financial and Other Report Generation
Client Relations, Liaised between clients and creative teams, technical staff, and account teams
Conferences, Trade Publications, Trade Shows

Confidential

Regional Sales Manager

Responsibilities:

Implemented e-Commerce Web Solutions, Online Initatives, Web Integration
Staff Training and Operational Enhancement, Mentorship, Coaching
Portfolio Management, 400 accounts across seven states
Consultation on project development and management
Strategic Planning, Collaboration with key departments

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