SUMMARY:

Skilled and committed professional working in operational enhancement and sales with 18+ years of advancing experience in business development and marketing. Expert in securing and managing accounts, marketing process improvement, and management, with the ability to streamline effective sales and marketing processes within organizational settings to enhance company efficacy. Demonstrated skills in technological oversight and productivity.

AREAS OF EXPERTISE: Business Development Leadership Management Communications Public Relations Revenue Cold Calling Marketing Confidential Report Generation iPhone Platforms Organizational Efficacy Process Improvement Sales Brand Proliferation Computer Expertise Project Management Client Relations Customer Service Networking Cisco Direct Marketing Solutions Project Planning Operational Enhancement Indirect Marketing Profits Budgets

PROFESSIONAL EXPERIENCE:

Confidential

Business Manager

Responsibilities:

• Develop leadership and management competencies through the management of all Confidential applications, including the planning and design of complex projects and collaboration with multi - disciplinary teams to meet client needs, contributing to a 25% yearly pipeline opportunity growth in iPad/iPhone acquisitions
• Manage Business to Business accounts, with core focus on Retail, Healthcare, and Agency organizations
• Hone software development, technological support and oversight, and client relations skills through the adherence to and exceeding of client and company expectations
• Implement direct face-to-face marketing strategies to support client services and satisfaction
• Draft and implement new technological solutions to enhance operational functions and application efficacy
• Investigate, mitigate and communicate any risks to the product development schedule, while drafting effective solutions to existing technological and systematic barriers to company efficacy and technological performance
• Exceed yearly profit and revenue quarter and year targets, through the management of seven business specialists
• Enhance internal operations and optimize performance through client issue analysis and solution implementation
• Manage the renewal process of contracts, demonstrating an incredibly high client retention rate for future services
• Resolve discrepancies and inaccuracies in data and processes, while implementing quality review procedures
• Train, coach, and mentor incoming staff, through creation and implementation of training programs
• Streamline communications and selling process to enhance sales potential and company profits
• Establish effective marketing and communication strategies through the meeting of monthly sales quotas
• Increase revenue through key and strategic initiatives, and the refining of processes to reduce project costs
• Oversaw special projects and tasks while meeting a series of projects and overarching company goals
• Cultivate senior-level management, leadership, and sales skills through the meeting of sales and revenue goals
• Manage aspects of staffing, resource allocation, annual performance review, training, mentoring and coaching

Confidential

Mid-West Sales Director

Responsibilities:

• Identified current barriers to efficacy and crafted on-the-spot solutions to overcome obstacles
• Streamlined and upgraded tech-based communications and procedures to significantly improve company efficacy, specifically related to Cisco phone and server product lines
• Presented in trade show environments, while also developing critical relations and experience with Cisco
• Implemented strategic planning initiatives while collaborating with VARs and other strategic partnerships
• Created, generated, and implemented user training programs to standardized
• Developed management and leadership competencies through day-to-day cold calling and marketing, proliferating and establishing company brand in Midwest regions and contributing to high retention of region-based customers
• Streamlined communications and selling process to enhance sales potential and company profits
• Established effective marketing and communication strategies through the meeting of sales and profit quotas

Confidential

Manager of Business Development

Responsibilities:

• Sales and Marketing, Strategic Planning of Projects
• Staff Training and Operational Enhancement, Business Development
• Financial and Other Report Generation
• Client Relations, Liaised between clients and creative teams, technical staff, and account teams
• Conferences, Trade Publications, Trade Shows

Confidential

Regional Sales Manager

Responsibilities:

• Implemented e-Commerce Web Solutions, Online Initatives, Web Integration
• Staff Training and Operational Enhancement, Mentorship, Coaching
• Portfolio Management, 400 accounts across seven states
• Consultation on project development and management
• Strategic Planning, Collaboration with key departments