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Hr & Admin Manager Resume

SUMMARY

  • A Master Business Administration in Human Resource with nearly 11 Years of Experience in HR & Operations, Recruitment, Manpower Planning & Budgeting, Performance Management, Employee Engagement and Training Development.
  • Experienced in Hospital Management & Administration
  • Experience in HR System & Policies
  • Successful in motivating staff through clear communication and outstanding organization skills

AREAS OF EXPERTISE

  • HR Policy Execution Recruitment Performance Management
  • Training and Development Employee Relations / Welfare Talent Pool Selection
  • MIS Reports Competency Mapping Statutory Compliance
  • Hospital Management Project Management

PROFESSIONAL EXPERIENCE

Confidential

HR & Admin Manager

Responsibilities:

  • Manpower Planning & Budgeting
  • Talent Sourcing & Positioning
  • Maintain the work structure by updating job requirements and job descriptions for all positions.
  • To initiate employee recruitment ( as per requirements of different departments) which includes release of advertisements, screening of applications, fixing interviews etc
  • Induction / Joining formalities / Issue ID Card’s / Attendance Mobile App - New Joinees
  • To issue appointment letters to duly selected staff and organise their induction and orientation.
  • Also to organize confirmation interviews at the expiry of the probationary period assisting with the implementation and revision of HR policies and procedures in HO.
  • To handle staff grievances, assist management in staff grievances, analyze repeated grievances and suggest corrective measures.
  • Also to counsel employees whenever necessary
  • To get maintained files and documents of all employees (staff & trainees) and records related to HR Policies.
  • Define & Track Roles & Goals for key positions/talent
  • Performance Management (formalize metrics, manage reviews, enable development)
  • To suggest welfare and incentive schemes to increase productivity and enhance staff motivation
  • To ensure the proper issue of identity cards, uniforms, lockers etc for new employees
  • To ensure that the staff performance appraisal exercise is completed regularly and on time by all departments
  • Employee Retention and Welfare.
  • Conducting Exit Interviews
  • Statutory Compliance, EPF, ESI, Bonus, Gratuity Payment
  • Complete Payroll Processing, Salary Designing, Attendance, Leave Management of Staff
  • Maintaining Database in Quick Books, Generating Employee Codes
  • Payroll Processing and Salary Calculations
  • Handling and Updating Master Data for Employees
  • Daily/ Monthly MIS, Maintaining and Updating database
  • Time Office- Leaves and Attendance Management
  • Managing Advances
  • To lead and support in the various admin activities
  • Take care of the facility maintenance on a whole - Security, House Keeping, Security Systems, Food Vendors, Stationery Vendors
  • Maintain good relations and rapport among the government bodies for any local support or help.
  • Should be able to coordinate the entire transportation, canteen system for the employees across the organization.
  • Should be able to maintain and coordinate with the vendor identification, negotiation and fulfilling the works assigned.
  • Maintaining continuous backup for all emergency services and coordinating with the vendors during critical situations.

Confidential

Operations Manager

Responsibilities:

  • Ensures adherence to quality standards in the centre operations
  • Implementation of Clinical and administrative protocols & procedures
  • Provide prompt, courteous, efficient and personalized service to all stakeholders
  • Ensures optimum utilization of facilities & services.
  • Ensuring that all clinical as well as non clinical processes and protocols are adhered to
  • Monitor the key performance indicators of the centre and initiate corrective action, whenever necessary.
  • Plan and implement up gradation of the centre facilities, product equipment and services in coordination with GM - Operations
  • Establishing MIS in critical areas to assist in monitoring, reporting & problem solving
  • Ensures relevant statutory requirements and norms are met so as to achieve efficiency of business operations
  • Implementing the Performance Appraisal Plan for the staff, Finalization of KRA’S to the Departmental Heads, Evaluating & providing feedback
  • Enabling the employee’s development by specifying their job competencies & through training
  • Handle medico legal issues in conjunction with the GM - Operations
  • To reduce expenditure by cutting costs and enhance profit margins
  • Monitoring & reviewing all patient related services to ensure high degree of Customer Satisfaction Index
  • Identifying performance targets & accountabilities
  • Reviewing & evaluating performance against the targets
  • Identifying & addressing deviations & its relevant causes
  • Is responsible for bottom line profitability and revenue generation as per target of the centre
  • Strategic business planning

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