Director Of Systems Resume
SUMMARY
- Senior technology leader with 20+ years of solution delivery experience leading transformational change and operational organizational effectiveness as well as joint venture projects ranging from $1M - $300M with Big 3
- Exceptional business acumen and broad technology expertise.
- Particularly skilled at fostering a collaborative environment that establishes trust, encourages participation, develops a team approach to achieving goals and promotes accountability.
AREAS OF EXPERTISE
- Business Process Transformation
- IT Strategy, Innovation and Resiliency
- Project and Change Management
- Strategic Roadmap and Build vs. Buy Analysis
- Strategy Development & Architecture Design
- SDLC Delivery, Transition to Operations
- Cost Optimization & Fiduciary Accountability
- Operational Excellence, ITIL, Agile
- Mergers & Acquisitions, Systems Integration
- Enterprise Applications & Infrastructure
- Business Resiliency
- Business Intelligence & Data Warehousing
- Benchmarking, Scorecards, & Metrics
- IT Governance & Quality Assurance
- SOX & Risk Management
- Shared Service Delivery Model
- Team Building and Management
- Vendor Management: (Onshore, Offshore Near Shore, Virtual Teams)
TECHNICAL SKILLS
Business Intelligence (BI) and Data Technologies: Business Objects, Hyperion, Oracle, SQL Server, Tableau, Spot Fire
Change Management: BMC Remedy, Service Now
Information Management/Enterprise Asset Management: CMDB, Alphabet Insight
Methodology/Lifecycle: Agile, Incremental, Waterfall, SDLC
Modeling Languages: UML
Object Oriented Analysis and Design: Rational Software Architect, VISIO, JAD, Data Mappings
Program/Project Management (PMO): Business Case, Benefits Analysis, ROI, Roadmap, Build vs. Buy Analysis, Project Management
Microsoft Suite: SharePoint, Access, Excel, Word, PowerPoint, Visio
Requirements Management: Scope and Functional Business Requirements
Software Change Management (SCM): Team Foundation Server (TFS)
Programming Languages: .NET, ASP, XML, VB, COBOL, JavaScript
Testing Applications: Quality Center
PROFESSIONAL EXPERIENCE
Director of Systems
Confidential
Responsibilities:
- Director of Systems, providing consulting and professional IT services to clients in life insurance and financial services sector.
- Senior level advisor and business analyst for enterprise scale initiatives.
- Own and lead business analysis effort to collaborate with business owners to draft business cases, design efficient and effective business processes, gather business requirements, recommend and select technology solutions.
- Identify opportunities of continuous improvement and achieving operational efficiency.
- Assist in RFI/RFP/ vendor analysis process
Vice President
Confidential
Responsibilities:
- Corporate Vice President responsible and accountable for Enterprise Architecture (EA) and Strategy development focusing on standing up the Enterprise Architecture organization.
- Team collaborator in the creation of a governance framework for adherence to EA processes, standards, frameworks and tools for organization.
- Established and periodically reviewed systems, process, target architecture metrics across the enterprise in compliance with the Enterprise Architecture Governance Methodology.
- A uthoritative voice and Corporate lead for establishing the foundation of principles, defining and deploying the Enterprise Operating Model to enable a 10-year strategic Insurance Modernization transformation roadmap, as well as creating the EA Review Board which included engagement to enable strategic initiatives, business services, data services, application/technology inventory assessment (build, buy, hold), and innovation work.
- Led the evaluation team on enterprise level transformational change program including by not limited to governance of the integrated outcomes from cross-functional teams assigned, liaison with third party vendors, qualify recommendations, and recommend best fit solutions.
- Drove Application Portfolio management via disciplined assessment and rationalization of technologies and applications at organization level to derive business benefits saving NY Life $500K in consulting fees in 2016.
- Assessed new technologies and articulates the transition from current to future state within domain, striking balance between standardization, customization, innovation, costs and risk management.
- Led ongoing competitive analysis of specific products and technologies and provided input for product/technology selection for projects.
- Continuous monitoring and process development covering the reviewed, identification and prioritized technology risks in order to develop, manage and evolve a risk mitigation plan at enterprise and business levels.
Director
Confidential
Responsibilities:
- As Director, Confidential Organization, functioned as team and applications lead and with direct oversight of over 50 applications in production and led the onshore and offshore resources for Run, Change, Grow, and Transform the Business initiatives. Applications spanned across domains: Finance - Accounting, Controllers, Reinsurance, Tax, Treasury, Statutory Reporting as well as Corporate Functions: Business Resiliency, Corporate Responsibility, Corporate Services, Office of General Counsel, and Office of Government Affairs.
- Developed and maintained the key areas of focus to transform policy accounting and disbursements business and technical capabilities in areas such as Direct Program Management, Architecture, Design, Development, Integration, Testing, Implementation, Business Intelligence, Operations, Infrastructure, and Contract Management.
- Transformed and streamlined the Treasury platform migrating from legacy to a SAAS solution saving Corporate Finance $200K in legacy support expenses over a 2-year horizon.
- Technology lead for a 2-year Global Finance Transformation ($350 Million) project accountable for establishing technology operations /Finance applications in Knoxville, TN and Noida India.
- Led business application requirements, test scripts across four project waves (four Finance business teams per project wave) to coordinate, troubleshoot the deployment of virtual desktop based on BRDs from Finance SMEs, Finance Management, IT Application teams, infrastructure and security based on project plan.
- Analyze, estimate application upgrades, data requirement changes in test, model environments prior to scheduling change management production upgrades.
- Recommend alternative solutions - plan, test, signoff and IT approvals (Security, Architecture, Procurement), occasionally seeking Risk and Security exception approvals.
- Lead IT owner and single point of contact with business teams troubleshooting model and production issues with virtual desktop - escalating to IT helpdesk, infrastructure teams and IT Sr managers when necessary.
- Manage and provide recurring KPIs to project team, Finance and IT senior leadership.
Sr. Systems Consultant
Confidential
Responsibilities:
- As Sr. Systems Consultant, expanded FinTech role and responsibilities to support Accounting, Controllers, Reinsurance (TAI), Tax (LTTax, Corptax), Treasury (FIS ICMS & Lex, Fiserv BRM Edge), Statutory Reporting (Ryan Tracker, ETM Wings) functioning as team and applications lead.
- Server Administrator & End User Support - Procure, build, deploy and support computers and servers. Recommend hardware, software, technology for department
- Application Developer for custom department file interfaces and secure file transmissions
- SQL DBA for multiple vendor and custom-built applications
- Crystal Report Developer - build, deploy, support custom reports complimenting custom built applications
- Intranet Web Developer - build, deploy, support department intranet site, converting daily, monthly printed output to web based reports, reducing printing costs, simplifying output distribution.
- Security Liaison / Administrator for user access, entitlements for network, vendor and bank applications access, recertification audits.
- Disaster Recovery Coordinator
Sr. Programmer Analyst
Confidential
Responsibilities:
- Lead programmer supporting the Confidential 's IT application development and production support.
- System administrator for Treasury Management Systems: FIS (Sungard) ICMS, FIS Liquidity Express, Fiserv BRM Edge.
- Application Developer for custom department file interfaces and secure file transmissions
- SQL DBA for multiple vendor and custom-built applications
- Crystal Report Developer - build, deploy, support custom reports complimenting custom built applications
- Intranet Web Developer - build, deploy, support department intranet site, converting daily, monthly printed output to web based reports, reducing printing costs, simplifying output distribution.
- Security Liaison / Administrator for user access, entitlements for network, vendor and bank applications access, recertification audits.
- Disaster Recovery Coordinator