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Stream Serve Developer And Support Enhancement Resume

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SUMMARY

  • Total 3 years of experience in OpenText Stream Serve Support and Enhancement.
  • Worked on OpenText Stream Serve Supporting to the client (Version 5.6.2).
  • Worked on preparation of design documents, gathering business requirements and estimation providing.
  • Involved in enhancing pre - existing business processes to capture new business requirements.
  • Involved in Change Management Process.
  • Implemented Surveillance.
  • Preparation of Documents for Deployment.
  • Monitoring the Production Server.
  • Providing fix to the incident and moving to production by creating a change request by getting proper approvals
  • Involving in CRB(Change Review Board) Call
  • Doing Deployment, Testing and defect tracking.

PROFESSIONAL EXPERIENCE

Confidential

Stream Serve Developer and Support Enhancement

Skills: Stream serve(Storyteller, Design centre, Control center, Events, Processes, Connectors and), MS SQL server R2 2008

Responsibilities:

  • UAT/PROD server maintenance with respect to Stream serves.
  • Development of Story templates (Layout) using Storyteller.
  • Responsible for the delivering of the project as per the requirements and time lines.
  • Regular direct interaction with clients for better understanding of requirement and feedback.
  • Fixing of bugs in storyteller.
  • PROD deployment.
  • Overlay designing (LXF).
  • Participated in preparing knowledge base for Production support issues.
  • Participated in requirement gathering and documentation of business requirements.
  • Analyze the requirements and prepare technical specifications.
  • Administration and installation of Open Text Stream serve 5.6 version.
  • Implemented Surveillance.
  • Preparation of Documents for Deployment.
  • Monitoring the Production Server.
  • Providing fix to the incident and moving to production by creating a change request by getting proper approvals
  • Involving in CRB(Change Review Board) Call
  • Working on new change request’s (Enhancements) in parallel to the incidents
  • Using XMLIN event to process the xml formatted input.
  • Using Storyteller Process in the template design.
  • Using Steam IN to receive the text formatted input.
  • Using Preformat IN to process the pdf formatted input.
  • Using PDFIN filter to convert the pdf to lxf format.
  • Doing the Daily monitoring of Stream Serve services for production server.
  • Configured Stream Serve Surveillance for all the Applications to do both monitor and to have the service start up itself in the production server.
  • Using Overlay to display logo based on the company code using translation files and script.
  • Handling of watermark to display and hide based on client requirement.
  • Configuring new printer based on the client requirement.
  • Handling Sender Email addresses based on the client requirement.
  • Giving support during Server’s reboot activity.
  • Working on NAS share path migration when needed.
  • Configuring applications in the new server when needed.

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