SUMMARY

• Total 3 years of experience in OpenText Stream Serve Support and Enhancement.
• Worked on OpenText Stream Serve Supporting to the client (Version 5.6.2).
• Worked on preparation of design documents, gathering business requirements and estimation providing.
• Involved in enhancing pre - existing business processes to capture new business requirements.
• Involved in Change Management Process.
• Implemented Surveillance.
• Preparation of Documents for Deployment.
• Monitoring the Production Server.
• Providing fix to the incident and moving to production by creating a change request by getting proper approvals
• Involving in CRB(Change Review Board) Call
• Doing Deployment, Testing and defect tracking.

PROFESSIONAL EXPERIENCE

Confidential

Stream Serve Developer and Support Enhancement

Skills: Stream serve(Storyteller, Design centre, Control center, Events, Processes, Connectors and), MS SQL server R2 2008

Responsibilities:

• UAT/PROD server maintenance with respect to Stream serves.
• Development of Story templates (Layout) using Storyteller.
• Responsible for the delivering of the project as per the requirements and time lines.
• Regular direct interaction with clients for better understanding of requirement and feedback.
• Fixing of bugs in storyteller.
• PROD deployment.
• Overlay designing (LXF).
• Participated in preparing knowledge base for Production support issues.
• Participated in requirement gathering and documentation of business requirements.
• Analyze the requirements and prepare technical specifications.
• Administration and installation of Open Text Stream serve 5.6 version.
• Implemented Surveillance.
• Preparation of Documents for Deployment.
• Monitoring the Production Server.
• Providing fix to the incident and moving to production by creating a change request by getting proper approvals
• Involving in CRB(Change Review Board) Call
• Working on new change request’s (Enhancements) in parallel to the incidents
• Using XMLIN event to process the xml formatted input.
• Using Storyteller Process in the template design.
• Using Steam IN to receive the text formatted input.
• Using Preformat IN to process the pdf formatted input.
• Using PDFIN filter to convert the pdf to lxf format.
• Doing the Daily monitoring of Stream Serve services for production server.
• Configured Stream Serve Surveillance for all the Applications to do both monitor and to have the service start up itself in the production server.
• Using Overlay to display logo based on the company code using translation files and script.
• Handling of watermark to display and hide based on client requirement.
• Configuring new printer based on the client requirement.
• Handling Sender Email addresses based on the client requirement.
• Giving support during Server’s reboot activity.
• Working on NAS share path migration when needed.
• Configuring applications in the new server when needed.