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General Manager Resume

SUMMARY:

  • Senior Management and Project delivery, 7+ years in Management and Project management.
  • Specialist in coordinating, manpower planning and quality improvement.
  • Experience in budgeting, business case, business analysis and business presentation to C - Level
  • Background supervisory skills, high level of business orientation, project planning and project management.
  • Good Analytical skills, solution oriented mind-set, internal processes.

PROFESSIONAL EXPERIENCE:

Confidential

General Manager

Responsibilities:

  • Responsible of 5 products of the company.
  • Responsible for annual growth target.
  • Responsible of all VAS product launch.
  • Review Business case, Service Description Document and Authorization. Request Form (SDA) for different products.
  • Writing Service Level Agreement (SLA).
  • Coordinating all project phases from conception until live production.
  • Liaise with all departments and externals client when necessary.
  • Ensure all project managers are working properly and escalate any issue found. accordingly for immediate fix.
  • Financial report, weekly progress report.
  • Presentation on New Initiatives and analysis.
  • Report to Shareholders.

Confidential

General Manager

Responsibilities:

  • Responsible of 20 products of the company.
  • Responsible for annual growth target.
  • Managing Portfolio of value of 7.5 million dollars.
  • Responsible of all VAS product launch.
  • Draft & Review Business case, Service Description Document and Authorization Request (SDA) Form for different products.
  • Writing processes for different products.
  • Writing Service Level Agreement (SLA)
  • Coordinating all project phases from conception until live production.
  • Draft and manage the BTL Calendar of Confidential .
  • Liaise with all departments and externals client when necessary.
  • Drafting budget of each products.
  • Drafting Marketing Plan and ensure smooth executions.
  • Ensure all Confidential ’s Partner Monthly invoice is delivered on time.
  • Ensure all project managers are working properly and escalate any issue found accordingly for immediate fix.
  • Financial report, weekly progress report.
  • Presentation on New Initiatives and analysis.
  • Liaise with MIS, BI, VAS Charging, IT for implementations.
  • Ensure written document of Customer Service document on each product.
  • Ensure Training is provided for product understanding.
  • Travel to meet and represent company on meetings.
  • Report to the CEO

Training Coordinator Manager

Confidential

Responsibilities:

  • Responsible of all training delivery and logistics including in provinces,
  • Design Modules related to training needed; ensure follow up after training delivery for project adjustment.
  • Supervise all Trainers and training reports, Dispatch all training according to Training calendar.
  • Ensure all Training Rooms are ready with all needed materials. Distribute all training materials accordingly.
  • Supervise all Evaluation administered to all trainees
  • Ensure all Credentials are delivered on a timely manner
  • Ensure all schedules are being given and also all working tools
  • Evaluate all trainers periodically and ensure high performance of trainers.
  • Design communication process for different entities based on project.

Confidential

PROJECT AND LOGISTICS COORDINATOR

Responsibilities:

  • Responsible for $300 thousand DOP, 7,742-unit medicine inventory
  • Supervised 2 administrative staff directed 8 contract warehousepersons.
  • Managed $100 thousand DOP budget, reported to President of the Foundation.
  • Responsible of all fleet maintenance, tires, repairing and drivers.
  • Supervise all fleet dispatching and fuel contract with provider.
  • Liaise with provider and ensure long-term sustainability
  • Send forecast of all material needed according to usage and availability.
  • Supervised receiving, inventory control, storage, distribution, traffic.
  • Scheduled drivers, negotiated rates and routes with truck lines/carriers.
  • Supervise Fuel administration, accident claims, repairing cost, and mileage track record.
  • Managed product distribution, security, and receivables.
  • Inventory included appliances, chemicals, hospital supplies, electronic products.

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