PROFESSIONAL SUMMARY:

• Highly motivated, goal - oriented IT professional with the ability to master new technologies, detail oriented with excellent presentation skills
• Knowledge of elicitation techniques like interviewing, creating questionnaires for surveys, brainstorming and focus groups
• Solid understanding of all phases of the SDLC Methodologies (Such as Requirement Planning and Analysis, Designing, Implementation, Testing, Deployment and Maintenance).
• Experience in creating, gathering, managing, consulting system requirements and defining business processes
• Experience in gathering user requirements, analyzing them and translating them into business requirements
• Knowledge of using Microsoft Visio for Use Cases and Activity Diagrams
• Understanding of the Business Requirement Document (BRD) and Use Case Specifications
• Knowledge of ICD-9, CPT, Medicare, Medicaid
• Possess strong leadership competence, good interpersonal communication skills and can thrive in a group setting or individually with minimum supervision
• Multitasking and problem-solving ability in any environment

AREAS OF EXPERTISE:

Analytical Skills: Business Process Analysis, Requirement Gathering, Use Case Modeling, Forecasting, Risk Assessment & Mitigation, Research, Reporting, Project Management, Supply Chain Operations, Six Sigma, Business Requirements Document (BRD)

Microsoft Project, SAP: ERP, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Access, Minitab

Communication Skills: Client Relationship, Customer Service, Budgeting, Negotiation, Teamwork, Interviewing, Contract Compliance

HIPAA, EDI, Claims Process, ICD: 9/10, CPT, Medicare, Medicaid, Facets, EHR

EXPERIENCE:

Confidential, Houston, TX

Graduate Teaching Assistant

Responsibilities:

• Project Coordinator for two different classes responsible for a team strength of 30 to 35 students per class
• Maintained relationships as a liaison between the professor and the teams for multilevel projects
• Facilitated and coordinated the work of multiple project teams engaged in the establishment and implementation of new projects
• Defined clear targets, objectives and communicated them to other team members
• Conducted regular meetings, facilitated communications, ensured coordination and cooperation among the team members
• Guided the teams on resource requirements, methodologies, tasks, dependencies, deliverables, risks and other issues throughout the life of the project
• Assisted the professor in supervising the work of team members and tracking the overall work progress
• Planned project review meetings and document weekly status review for the professor to overview
• Proactively investigate and resolve the issues preventing the success of the project

Confidential

Supply Chain Business Analyst

Responsibilities:

• Gathering, analysis and documentation of user and functional requirements by using interview techniques, workshops, surveys and focus groups
• Participated in extracting requirements through interviews with stakeholders and documenting those requirements
• Analyzed business requirements and segregated them by designing and developing Use Cases, Use Case Diagrams and Activity Diagrams using UML
• SAP data entry and data management using analytics, sheets and documents
• Developed product promotions, cost analysis and forecasting
• Co-authored Business Requirements Document (BRD) with the business users and team members
• Analyzed user problems, identified, researched, investigated, defined and document them in business processes
• Used MS Visio to develop and create Use Case Diagrams and Activity Diagrams to facilitate requirement understanding and validation