SUMMARY:

Extremely motivated and passionate student, with over eight years of service and dedication to the community, seeking employment that will allow me to employ labor principals, creative instinct, leadership experience, and devotion to a working group.

SKILLS:

• MS Office 2003 - 2013
• Internet Explorer, Safari, Firefox, Google Chrome, Adobe (Navigation & Research)
• Keyboarding, 60 WPM
• Literary & Writing Composition
• Strong communication
• Public Speaking
• Leadership
• Commission Sales

WORK EXPERIENCE:

Confidential, Lansing, MI

Team Lead

Responsibilities:

• Led group of sales associates for mobile department within target
• Responsible for stocking new product shipments.
• Activated new mobile accounts and upgraded accounts for major wireless carriers
• Activated smartphones for guests
• Pitched and sold entertainment merchandise to Confidential guests.
• Completed training and sold services for major tech companies including Comcast (Xfinity), DirecTV, Verizon, AT&T and Sprint.
• Created and maintained schedule for store weekly.
• Exercised sales pitching and overall sales skills.

Confidential, Troy, MI

Sales Associate

Responsibilities:

• Maintained assigned area of stockroom.
• Responsible for knowing product information.
• Engaged with customers and brought out product according to their needs.
• Responsible for knowing about the rewards program and opening up several accounts per pay period.
• Responsible for fostering and maintaining relationship with customers to build personal clientele roster.
• Responsible for re - ticketing, stickering, displaying, boxing, and maintaining product.
• Expected to maintain approachable spirit when welcoming and engaging customers.
• Responsible for offering top-of-the-line customer service during, before, and after every customer transaction and encounter.
• Responsible for getting money bags at beginning and/or ending of every shift. (correct amounts must be in each bag) Also responsible for requesting coins, gift cards, and restocking shopping bags/boxes.

Confidential, Detroit, MI

Intern

Responsibilities:

• Assisted Police Chief’s sworn officers in daily duties surrounding his schedule.
• Maintained and updated social media platforms for entire Detroit Police Department along with three other interns.
• Took on several outreach projects for department which essentially helped bridge gap of communication and trust between public and police department.
• Assisted the chief on important press conferences, meetings, and department-wide ventures.
• Rode-along to crime-scenes and assisted PR Officers in controlling and speaking to media/press.

Confidential, East Lansing, MI

Responsibilities:

• Conducted over-the-phone research survey interviewers
• Recorded information collected from interviews
• Trained on new social climate studies for future interviews
• Worked on cleaning crews
• Prepared rooms for summer camps and fall living

Confidential, East Lansing, MI

Student Employee

Responsibilities:

• Cleaned Cafeteria Space
• Completed Dish-room duties
• Trucked food from kitchen to serving stations

Confidential, Detroit, MI

Summer Intern

Responsibilities:

• Worked in Engineering Department
• Assisted Department Managers
• Created elevator proficiency/improvement plan for department as final project

Confidential, Detroit, MI

Program Assistant

Responsibilities:

• Assisted Instructors and Program officers
• Educate and tutor Middle School children on mathematical equations and problems
• Assisted instructor to maintain order in classroom