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Technology Architect Resume

Bellevue, WA

SUMMARY:

I’m an IT Professional with more than 18 years of technical experience and numerous certifications in hardware and software, and I enjoy putting my knowledge and experience to work to support a better user experience. I’m always ready to accept the next challenge and demonstrate my ability to manage scope, identify the critical path, delineate tasks, and deliver successful results. I work well in teams and across departments, particularly in situations where I can step in to help drive team members and stakeholders toward a common goal.

EXPERTISE:

Hardware engineering / System Center / Windows Server / Linux Server / Lync Server / Exchange Server / Confidential SQL Server / Confidential Hyper - V / Scale-Out File Server / Server clustering / Storage Services / Network administration / Project management / SharePoint / pfSense / Adobe Creative Suite / Confidential Office / Confidential Internet Information Services (IIS) / Dynamic Host Configuration Protocol (DHCP) / Active Directory Federation Services (AD FS) / Active Directory / Domain Name System (DNS) / IP address management (IPAM) / Group Policy Management

RELEVANT WORK EXPERIENCE:

Technology Architect

Confidential, Bellevue, WA

Responsibilities:

  • Provide user support, server administration, and other general IT management services
  • Provide long term solutions for integration of services, using various technologies and products.
  • These interactions are both written and verbal, and are both on-site and off-site
  • Provision data center environments for Product/Partner teams (Internal and External customer facing) - from bare bones Windows Deployments to full-fledged Data Center Environments with System Center/Lync/Exchange/file clustering/etc.
  • Be a SME and provide technical guidance for multiple projects and teams for the following technologies: (Internal and External customer facing)
  • Windows Server (all Roles and Features) (2000-vNext)
  • Windows Storage Spaces - Clustering (2012-vNext)
  • SAN Technologies (Hardware storage appliances) (various hardware vendors including prototype hardware setup and configuration.)
  • System Center (all products) (2007-vNext)
  • Lync Server (2010-2013)
  • Skype for Business Server (2015)
  • Exchange Server (2010-2013)
  • SharePoint Server (2007(MOSS)-vNext)
  • SQL Server (2000-2016)
  • VMWare (5.0-vNext)
  • Remote Access (KVM / RDS)
  • Networking Technologies (10/100MB through InfiniBand (56GB), including fiber) - configuration (both logical and physical) (Various hardware - Juniper, Cisco, Dell, HP…etc.. whatever is out there)
  • Server Hardware - again various hardware vendors including prototype hardware setup and configuration.

TPM Lab Manager

Confidential, Redmond, WA

Responsibilities:

  • Manage the Confidential Partner solutions demo environment for Windows Server, System Center Contoso Labs, Fabrikam.Lab Data Center in a box Keynote Demo Environments, WAP Keynote Demo Environments, and eBook HOL Labs
  • Provision data center environments for Product/Partner teams (Internal and External customer facing) - from bare bones Windows Deployments to full-fledged DataCenter Environments with System Center/Lync/Exchange/file clustering/etc.
  • Write and Test PowerShell scripts for internal as well as external publishing.
  • Write, Perform, document, test and support Test scenarios for various Product/Partner teams. (Internal and External customer facing)
  • Write, Perform, document, test and support Demo scenarios for various Product/Partner teams for internal as well as external publishing. (Internal and External customer facing)
  • Write, Perform, document, test and support Hand on Labs for various Product/Partner teams for internal as well as external publishing. (Internal and External customer facing)
  • Daily upkeep of the lab environments following MSIT/WSLabs guidelines.
  • Track Hardware deployments for various projects.
  • Track Project status Product/Partner teams - and flag any potential issues.
  • Own Networking Design and deployment - Including DTAP. (Direct Internet that is external Public facing)
  • Created request tickets for all deployment related Site Services work not covered in Confidential
  • Own customer interactions for a majority of Partner solutions for Windows Server/System Center, including providing long term solutions for integration of services within Confidential products.
  • These interactions are both written and verbal, and are both on-site and off-site. (External & Internal customer facing)
  • Be a SME and provide technical guidance for multiple projects and teams for the following technologies: (Internal and External customer facing)
  • Windows Server (all Roles and Features) (2000-vNext)
  • Windows Storage Spaces - Clustering (2012-vNext)
  • SAN Technologies (Hardware storage appliances) (various hardware vendors including prototype hardware setup and configuration.)
  • System Center (all products) (2007-vNext)
  • Lync Server (2010-2013)
  • Skype for Business Server (2015)
  • Exchange Server (2010-2013)
  • SharePoint Server (2007-vNext)
  • SQL Server (2000-2016)
  • VMWare (5.0-vNext)
  • Remote Access (KVM / RDS)
  • Networking Technologies (10/100MB through InfiniBand (56GB), including fiber) - configuration (both logical and physical) (Various hardware - Juniper, Cisco, Dell, HP, etc.. whatever is out there)
  • Server Hardware - again various hardware vendors including prototype hardware setup and configuration.

Operations Technical Project Manager

Confidential, Redmond, WA

Responsibilities:

  • Created request tickets for all deployment related Site Services work not covered in Confidential
  • Investigated and diagnosed project deployment issues and collaborated with functional support teams to resolve them
  • Managed projects to completion within service-level agreements (SLAs) and/or communicated issues that caused delays, while negotiating work orders and project deadlines with functional teams and property groups
  • Tracked projects and updated project status with daily reports
  • Scheduled and facilitated project kick-off meetings, status update meetings, and weekly reviews
  • Gained experience with Confidential, UTS, MS Market, iAdmin, MSNConf, PortProv, MSE, ITConfig, and other internal tools
  • Supported 3,000+ production and lab servers from an operational POV, including all troubleshooting, patching, monitoring, and alerting

Sales & IT Support:

Confidential, Seattle, WA

Responsibilities:

  • Tele-Sales & IT / CentOS Linux Support
  • Provide feedback and suggestions for improving the software interfaces, including UI design and creation.

Visual Data Specialist / GIS Data Specialist / Linux Administrator

Confidential, Kirkland, WA

Responsibilities:

  • Confidential Earth Photo Stitching
  • Confidential Street View Photo Stitching
  • Confidential Maps Validation
  • Administered and maintained Goobuntu ( Confidential branded Ubuntu Linux) Systems
  • JRE Support

Systems Administrator / Senior Graphic Designer / GIS Specialist

Confidential, Bellevue, WA

Responsibilities:

  • Develop and Rig a CG Character for Advertising Purposes
  • All Print and Web Marketing Material for www.wirelessapplications.com, and www.colowars.com
  • UI design and creation for Web-Based Applications for www.wirelessapplications.com, and www.colowars.com
  • Build and maintain office computers, servers and network devices of various OS (200+ machine environment)
  • Ensure product moves through pipeline to completion
  • Introducing and integrating new technologies into existing data center environments
  • Design, configure, enhance, and maintain a high-growth storage, backup and replication elements in a high-availability, mission critical environment.
  • Applying operating system updates, patches, and configuration changes
  • Deliver projects on aggressive deadlines
  • Build and maintain SAN Storage/Disaster Recovery/Backup System
  • Formulate policies and QC processes for internal and external applications
  • Installing and configuring new hardware and software
  • Build and maintain SQL Servers (both MSSQL and MYSQL)
  • File Systems Support
  • Experience with fiber channel HBA configuration
  • Provide first, second and third level support for all storage/backup/replication infrastructure elements
  • Script and execute backup scripts in a command line environment
  • Experience with NAS configuration
  • Build and compile applications in a command line environment
  • Troubleshoot other hardware/software/network problems and issues in an enterprise environment, and correct them
  • Provide feedback and suggestions for improving the software interfaces, including UI design and creation
  • Create video presentations for marketing and production.
  • Create video and interactive tutorials

Electronics Technician/Broadcast Engineer:

Confidential, Bothell, WA

Responsibilities:

  • Design, Install, and Maintain Audio, Video, and Data equipment & hardware systems under contract for Confidential government agencies, as well as for various other corporations and businesses.
  • In addition Develop and implement the company website; www.jwtel.com, and restructure the internal application database, to streamline productivity.

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