We provide IT Staff Augmentation Services!

Owner Resume

Tx, WI

SUMMARY:

  • 15+ years’ experience creating IT and Business solutions
  • Develop and maintain IT architectures.
  • Collaborate with teams, organizations and companies to manage change.

EXPERTISE AREA:

  • Internal/External Communications
  • Server Administration
  • Database Administration
  • Change Management Application Development
  • Communications Strategist
  • Technical Training

PROFESSIONAL DEVELOPMENT:

Business Application Development; Change Management; Data - Knowledge-Information Management; Career Development, International Business Communication, Federal Business Communication, Application Development Life Cycle, Agile Software Development

PROFESSIONAL EXPERIENCE:

Confidential, TX & WI

Owner

Responsibilities:

  • Authored and Published two books.
  • Created multiple works of art.
  • Provide IT solutions
  • Marketing and Sales of products.

Confidential, Austin, TX

Chief Architect

Responsibilities:

  • Provided a detailed risk analysis, roll out indicators, and high-level contacts to the vice president of IT and infrastructure; implementing the change can result in a savings of an estimated $1.3M.
  • Encouraged employees to participate in internal programs; provided detailed options for employees regarding internal programs requirements.
  • Managed procedures and processes for IT support and created executive reports pertaining to upcoming network outages.
  • Attended meetings regarding cost analysis of call center outages; reduced cost by an estimated $400,000 annually by preventing call center outages.
  • Oversaw high level changes by working with cross-functional teams to ensure that the roll out was conducted according to the timeline and that the level of risk was understood.
  • Answered employees concerns about HR policies, procedures, and schedules.
  • Created key performance indicators and objectives for annual reviews following director guidelines.
  • Led cross-functional teams to solutions that enhanced the product and business quality.
  • Engineered multiple solutions that enhanced business quality; built a team that developed applications that enhanced productivity and migrated multiple applications resulting in a savings of $6000.
  • Implemented key performance indicators and objectives for employees.
  • Worked with cross-functional teams to upgrade and decommission equipment and services.
  • Developed documentation for the implementation and upgrade of IT; provided lessons-learned solutions resulting over $200,000 annual cost savings.
  • Hired and relieved vendor employees; ensured vendors were able to access servers; and communicated issues, provided feedback, and confirmed vendor was in constant contact with the vendor contractor.

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