SUMMARY:

• Technical Lead/Project Manager for Tivoli Monitoring, Tivoli Netcool/Omnibus and IBM Workload Scheduler Implementations and Upgrades
• TWS Specialist with experience migrating from TWS 8.5 environment to a IWS 9.3 FP2 environment.
• Operations Consultant - Data Center and Improvements
• Experience with Dynamic Workload Console (TDWC).
• Extensive experience in AIX 5.2/6.0, Red Hat Linux 5/6.
• Excellent communication and leadership skills.
• System Management Tools: IBM Tivoli Enterprise Console 3.9, Nagios Core/plugins, HP Sitescope, AutoSys, Control -M, IBM Tivoli Framework 4.1.1, IBM Tivoli Monitoring 6.3, IBM Tivoli Workload Scheduler 8.x-9.x, IBM Netcool/OmniBus/Impact 7.3.1-8.x.
• System Administration: KSH/Bourne Shell/PERL Scripting, Logical Volume Management, LPAR Configuration, User Account Creation, OS installation NIM, Jumpstart, Server Configuration, Software Installation, Server Backup/Restore, Server Security (UNIX).
• SQL Data Gathering - DB2/MySQL/Oracle using Toad

EXPERIENCE:

Confidential

Tivoli Consultant

Responsibilities:

• I incorporated a Project Plan to upgrade TWS 8.5 to IWS 9.3 fp02 in a RHEL/Solaris environment while also adding High Availability backup for the Master Domain Manager and the DB2 database.
• I instructed the ETL admins on the usage of TWS for Datastage/Pentaho jobs and created shell wrapper scripts in order to transfer UNIX cron jobs to the TWS environment.
• I incorporated alerting and monitoring using a combination of TDWC rules and log file monitoring via Zenoss.
• I held weekly meetings to ensure timelines were met and expectations were managed with the customer. The last phase of the project consisted of the Operations Team and the ETL Admins in the use of the Dynamic Workload Scheduler as a replacement for the old JSC.

Confidential, Chicago, Illinois

Tivoli Consultant

Responsibilities:

• I had to create a project plan that would allow for the upgrade to take place without resetting the Daily Plan due to AdHoc jobs being a mainstay of their Batch Scheduling.
• I worked with the monitoring team to setup logfile monitoring for failed jobs and installed FTA’s to run cron jobs for AIX/RHEL.
• I also had to in corporate a High Availability setup for the new environment and train staff on the TDWC (forecasting, reporting, charting)

Confidential

Tivoli Monitoring Contractor

Responsibilities:

• I was assigned as a Tivoli Support Engineer on the Confidential account.
• I provided technical support, application upgrades, and monitoring/alerting setup using Tivoli Monitoring 6.3 and Netcool/Omnibus 7.4/8.1 - probes/impact rules/triggers/policies .
• Using Remedy ARS, Monitoring/Alerting requests were fulfilled and Change Request for enhancements/upgrades were reviewed and completed during a maintenance window after going thru TEST/QA processes.

Confidential, Atlanta, Georgia

ESM Administrator

Responsibilities:

• I lead a team of contractors in converting the monitoring environment from TEC 3.9 to using ITM 6.2 and Netcool/Omnibus.
• The conversion also moved architecture from AIX to RHEL. Constant modifications and upgrades were completed in order to meet the requirements of various service organizations within the company.
• Integration between the MOM ( TEC/NetCool) was switched from Remedy ARS to ServiceNow during the conversion.
• Global Services was reorganized and centralized.
• This project consisted of removing legacy schedulers (cron/autosys/control -m) and placing the jobs in TWS 8.6 .
• Upgrades took place for ITM 6.2 and TWS 8.6 which brought them to ITM 6.3 and TWS 9.2 respectively.
• All support staff for Global Services and Data Operations were provided by myself in the use of TDWC for TWS and Netcool TIP in order to monitor the environment as a whole.
• Custom Dashboards were created and provided to various groups based on their needs.

Confidential, Houston, Texas

Tivoli Consultant

Responsibilities:

• my main focus was to support the current Monitoring/Alerting environment which was using TEC 3.9 and also plan and execute a conversion to ITM 6.1.

Confidential, Dallas, Texas

Tivoli Consultant

Responsibilities:

• I had to installed new xagents for PeopleTools and create a new TWS environment to perform a switchmanager during the maintenance window in order to keep the downtime low as the requirement was to have minimal service interruption.
• I also setup TWS/DB2 with HA and HADR in order to meet Disaster Recovery expectations.
• I trained the staff in the new features of TWS 8.5

Confidential, Houston, Texas

UNIX Systems Administrator

Responsibilities:

• Planned and performed installation of ITM 6.2 on AIX.
• Installed and configured a complete ITM environment (TEMS, TEPS).
• Configured and deployed TEMAs to over 150 servers for OS and app management.
• Integrated ITM to send event information to TEC for correlation and processing.
• Transferred TEMS/HUB/Portal to RHEL 5 from AIX 6.
• Configured and managed TEC environment for event management and alerting.
• Managed HP Sitescope and BAC environments to monitor Hardware and software environments.
• Reduced event notification by using Automated System Recovery procedures.
• Used built in features of ITM and TEC to execute Remediation scripts to resolve reoccurring issues or to check conditions to reduce the number of page-outs to support teams.
• Installed and managed Tivoli Workload Scheduler 8.1 to manage batch scheduling for PeopleSoft, Informatica, as400, Veritas backups, and various UNIX and windows scripts.
• Installed and upgraded TWS 8.X from TWS 7.x.
• Installed and managed PeopleSoft and SAP Fault Tolerant Agents.
• Assisted Groups with creating Jobs and Job streams using the JSC for PeopleSoft jobs, Oracle RMAN bkups, SAP transactions, and FTP/UNIX scripts.
• Transferred Master Domain Manager to RHEL VM from AIX server.
• Performed upgrades and patch installations for multiple UNIX servers during Maintenance Windows.
• Worked with Various teams to configure UNIX/Linux servers and assist in Application installation and initial Setup.