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Independent Incorporated Consultant/advisor Resume

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SUMMARY

  • Organizational Change Management and Enterprise Architecture and design. Implementation of large global enterprise management systems and data warehousing systems with training & localization across diverse cultures and environments
  • Solution Architect integrating new and existing Line of Business (LOB) systems and re - engineering business processes to maximize collaborative benefits to solve business needs (SOA, ITIL/COBIT, SharePoint, SAP, SQL, ProClarity, Project/Portfolio Server, Maximo, etc.)
  • Program/Project Management (scoping, budgeting, planning, risk assessment, change/configuration management, test and system assurance planning, problem resolution, remediation, quality assurance, corrective and preventative action planning)
  • SAP Functional Review/Training, including S/4HANA, MM, SD, FI, PP-PI, WM/IM, BW/BI, SCM, FICO, FICA, ISU-CCS, APO, CRM, MDM, XI, HCM, SRM, PLM, Hybris, Ariba, and QM modules
  • Performance Management establishing specifications and developed project tracking tool for assessing departmental/system efficiency
  • Develop ‘proof of-concept’ and pre-sales demonstration solutions (SAP ECC, S/4HANA, SharePoint, Project/Portfolio Server, Groove, SQL, InfoPath, BizTalk, Office, Virtuozzo, Hyper-V) that integrate with each other as well as other LOB applications (i.e. SAP, PeopleSoft, Oracle, Remedy, Siebel, HR, and custom) for clients and other Confidential Partners
  • Provide technical/functional/strategic/tactical advice regarding solution architecture to clients and other partners during pre-sales and the RFP process through implementation and post ‘Go-Live’ support
  • QA direction and interpretation of industry specific and corporate/regulatory governance guidelines and mandates (i.e. 21 CFR Part 11: Electronic Records; Electronic Signatures, 21 CFR Part 210: Current Good Manufacturing Practice in Manufacturing, Processing, Packing or Holding of Drugs, 21 CFR Part 211: Current Good Manufacturing Practice for Finished Pharmaceuticals, 21 CFR Part 820: Quality System Regulation for Medical Devices, Pharmaceutical and Drug Marketing Act (PDMA) and Sarbanes-Oxley Act of 2001(SOX), ICH, HIPAA, OIG, NERC, EMEA, Q7A)
  • Quality Assurance lead on numerous SAP/ERP computer system implementations, authoring Validation Plans, Master Test Plans, Application IQ/OQ/PQ, Test Plans/Protocols, Traceability Matrices, Risk Assessments, and Validation Summary Reports and providing guidance on URS, FRS, and DS
  • Interface with internal/external business clients, including platform/database/software engineering, PMO, distribution/supply chain, sales and marketing, technical operations, international, and HR areas
  • Responsible for managing multiple external resources, providing training and direction on project deliverables and interpretation/authoring of corporate SOPs, Policies, Guidelines, and Standards

PROFESSIONAL EXPERIENCE

Independent incorporated consultant/advisor

Confidential, Grand Haven, MI

Responsibilities:

  • SAP Advisory assessment with roadmap to gain more value from a post-divestiture SAP environment (copy of parent company) as requested by the CFO & Owner. Review of all business processes (key Stakeholders) and a very manual Finance related processes to identify gaps in functionality to streamline/automate processes.
  • Transform and manage Corporate Audit Technical Assurance - Systems department in a leading large global automotive manufacturer from reactive audits to proactive consultative reviews. Assess technical/functional design, business processes, analytical forensics, review business/technical requirements and financial controls. Consultative reviews to mitigate corporate risks and enable technical assurance of solution/business architecture to transform Global Finance to a consolidated Global Chart of Accounts from multiple despararet legacy systems to an SAP S/4HANA platform.
  • Subject Matter Expert of Inventory Management during a large regional dairy producer’s SAP S/4HANA implementation/integration with legacy HighJump Inventory Management system. Create SAP S/4HANA/BI reports to assist the Financial & Cost Accounting team’s Period Closing process.
  • Enterprise Architecture transformation guidence for a leading parts supplier for the transportation industry to provide a new omni-channel e-commerce and content management solution utilizing SAP ECC and hybris. Multi-language enabled product/parts content and documentation based on global market location.
  • Advisor and designer of an Enterprise CEM (Customer Experience Management)/ CRM (Customer Relationship Management) program for a leading healthcare organization. Established/aligned the technical and business strategies to transform legacy processses/systems to enable corporate strategic initiatives of providing a 360-degree View of “X” (patient, provider, business groups, members, prospects, etc.) on a modern, HIPAA compliant SaaS platform (Salesforce - Health Cloud).

Confidential, Downers Grove, IL

Principal Enterprise Architect/ Business Transformation Program Manager

Responsibilities:

  • Business Transformation strategy, planning, and roadmapping to gain/realize business value.
  • Value Engineering - to gather KPIs/PPIs, benchmarking, and value determination tovalidate/support business transformation strategy.
  • Design Thinking Coach - Led/fascilitated design thinking workshops to teach alternative methods of gathering and thinking about business requirements at customer sites and universities.
  • Pre-Sales Activities - Provide Enterprise Architecture support to sales teams with RFP/RFQ responses, customer or product questions.
  • Advisory Services - Provide trusted advisory services internally/externally and as an independent 3rd party for various Enterprise Architecture topics: SAP/ERP integration, Big Data/BI/BW/Data Services, System Lifecycle Management, Governace, Quality Assurance, Change Management, and Cloud Architecture Integration (SaaS, IaaS, PaaS, public, private, hybrid)
  • Big Data roadmapping and optimize strategy to gain business value, as well as TCO benefits of SAP S/4HANA and business data analytics.

Confidential, Denver, CO

SAP Enterprise Architect

Responsibilities:

  • Led implementation and management of 40+ SAP techno-functional team members
  • Managed/developed an internal SAP support team to take over after go-live
  • Visited production/manufacturing facilities to observe current business processes and gather business requirements

Confidential, Grand Haven, MI

Independent incorporated consultant/advisor

Responsibilities:

  • Chief Solution Architect responsible for identifying key emerging technologies to solve various client’s business needs. Maintain up-to-date technical/functional knowledge of various technologies and methodologies to provide essential “best practices” advising and consultation (SOA, ITIL/COBIT).
  • Project Governance Manager for multiple domestic and global SAP implementations, enterprise system integrations and on-going maintenance/support/advising.
  • Organizational Change Management, Enterprise Architecture, Project Governance, Business Process Analyses and Re-Engineering. Workflow requirements definition, requirements translation (Business-Technical), and optimization/integration/consolidation.
  • Corporate portal architecture, design, development, infrastructure, implementation, and project management (SharePoint Portal Server, ASP.NET 3.5, Visual Studio 2008, Expression, SQL Server 2005-08/Mobile).
  • Provide 3rd / 4th-tier support for othe Confidential Partners and clients along with ‘proof of-concept’ and demo solutions to support RFP processes through implementation and production support. (SharePoint, SQL, SAP, Project/Portfolio Server, Groove, Office, .NET, InfoPath, etc.).
  • Organizational Change Management and Enterprise Architecture and design. Implementation of large global enterprise management systems and data warehousing systems with training & localization across diverse cultures and environments.
  • Advised clients on establishing a sustainable platform for development, utilizing Software Development Life Cycle (SDLC) and ensuring compliance with federal regulations.
  • Planned, configured, tested and validated Corporate Systems (SAP, JD Edwards HR/finance module, BAAN, Infor, and Oracle ERP System).
  • Technical/Functional lead and power user for SAP and other ERP implementations, handled technical issues, provided functional expertise, helped streamline business processes and created SOPs.
  • Created SAP error tracking tools/matrices for batch records and inventory.
  • Performed rollout of corporate solutions, including creating a portal to help track validated states of assets and to provide asset management.
  • Provided SAP R/3 implementation support, advising, training, and error resolution/tracking.
  • Performed workflow and financial validation testing for a legal and financial application for the Confidential, verifying application performed properly and ensuring accuracy of financial calculations. Responsible for support and training for 13+ counties.
  • For a bar code labeling system, verified accuracy, matched with batch records, performed maintenance and support.
  • Performed corporate website/portal design, strategic advising, planning, implementation, conversion, enhancement and administration for numerous systems and products.
  • Provided software code configuration management through requirements analysis, automated tools and FDA-compliant documentation (IQ, OQ, PQ, URS, DDS, 21 CFR Part 11).
  • Performed Client/Server setup, troubleshooting, web/application server installation, rebuild and training for validated server, software and workstations.
  • Performed Regulatory/Compliance analyses/testing, standards definition, risk management, gap analysis, traceability/mapping and validation.
  • Administered/supported corporate headquarters network and data/application management.
  • Developed and implemented an asset/change/configuration management databases.
  • Developed decision support analysis applications/tools/matrices for Batch Record, Yield Calculation, Maintenance Management, Issue Resolution, and Discrepancy Tracking.
  • Liaison and Lead Resource for Change Management, Project Governance, Enterprise Architecture, Manufacturing, Quality Assurance, IT, Material Management, Environment/Health & Safety, Pilot Product Testing, Security, and Maintenance training/reporting.
  • Created a Knowledge Management Portal for a global implementation of Windows 2000 Professional, Confidential Office 2000, Exchange 2000, and PKI for a leading pharmaceutical company’s cGxP Validated workstation. The portal centralized workstation, helpdesk, employee, training, and scheduling data for an effective informational resource. Data needed to be merged from various sources, such as: SMS, PeopleSoft/ SQL, Vantive/Oracle, and Confidential Office.
  • Creation of sales demos and packaged solutions/tools for distribution utilizing .NET and XML-based technologies:
  • SAP R/3 ECC 5.0/6.0 and general Supply/Demand Chain tools
  • FDA, ICH, EMEA, HIPAA, PDMA, OIG, SOX, and various regulated compliance solutions and tools
  • Project/Risk/Change/Asset Management solutions and tools (COBIT/ITIL, SOA, PMI, SIPOC - SixSigma, and SPC)
  • Confidential SharePoint Portal Server (MOSS)/Team Services 3.x
  • Confidential Content Management Server
  • Confidential Commerce Server
  • Confidential Project Server/Portfolio Server
  • Confidential BizTalk Server
  • Confidential SQL Server 2005-08/Reporting Services
  • Confidential Server 2003-08/Windows XP Professional/Vista/Pocket PC/SmartPhone/Tablet PC
  • Confidential Small Business Server
  • Confidential Office 2007 (including: InfoPath, Groove, NoteOne, Visio, BCM for Outlook)
  • Confidential Business Solutions CRM Professional
  • Parallels Virtuozzo & Confidential Hyper-V - Server Virtualization and Consolidation, Disaster Recovery, Business Continuity

Confidential, Framingham, MA

Quality Manager

Responsibilities:

  • Global Quality Manager/Lead to utlize and coordinate internal/external resources/deliverables effectively to maintain aggressive timeline and resource allocation restraints:
  • SAP ECC 5.0 Implementation Project (Europe 16 countries, Australia, India, Hong Kong, Taiwan, China, and Japan)
  • Quality Assurance Activities/Analysis
  • Business Process Analyses - ITIL, SOA, SIPOC (Suppliers, Inputs, Products, Outputs, Customers) Definition, Business Process Procedures, Workflow Analysis/Evaluation
  • Workflow requirements definition, design, documentation, and optimization
  • Meet with local businesses to gather/define unique localization requirements and business processes within each country/region
  • Performance Qualification
  • Define/Design Gate Review Process
  • Impact Analysis
  • SOP Analysis
  • Change Management Analysis
  • Master Data Analysis
  • Issue/GAP Remediation
  • Risk Assessment/GAP Analysis
  • Manage Quality Assurance and other project related documents and collaborative information integrating SharePoint Portal Server, Mercury Quality Center, and SAP Solution Manager.

Confidential, New Haven, CT

Sr. SAP Quality Assurance Manager

Responsibilities:

  • Sr. SAP Quality Assurance Manager/SME to review and assess existing SAP Architecture and Testing Platform/Processes and advise on Best Practices to streamline and automate the corporate testing process while verifying the SAP Architecture and Maintenance/Support Structure are in compliance with Best Practices:
  • Pre-SAP ECC 6.0 Implementation Corporate Quality Assurance and Testing Platform Assessment Project (Utilities Industry - ISU/CCS, PP, SD, MM, PM/SM, CRM, BI upgrade from 4.6c)
  • Quality Assurance/Testing Activities/Analysis Assessment
  • Business Process Analyses - ITIL, SOA, SIPOC (Suppliers, Inputs, Products, Outputs, Customers) Definition, Business Process Procedures, Workflow Analysis/Evaluation
  • Workflow requirements definition, design, documentation, and optimization
  • Installation/Operational/Performance Qualification Criterion Best Practices
  • Automated Testing Tool RFP Assessment/Qualification (Mercury Quality Center)
  • Define/Design Gate Review/Approval Process
  • Impact Analysis Assessment
  • Review Testing Procedures for Compliance and Best Practices
  • Change/Configuration Management Process Analysis/Assessment
  • Master Data Migration Process Analysis/Assessment (Research various Automated Master Data Migration Tools to refresh SAP Client Environements (DEV/QA/PRD)
  • Risk/Issue/GAP Remediation/Analysis
  • Identify and Interview Key Business Process Owners and Document SAP Logical Landscape and Client Refresh Transport Escalation Process
  • Manage Quality Assurance and other project related matix/deliverables/documents and collaborative informatioRisk Analysis n via Corproate Portal and Documentation Repositories (SharePoint/SAP Solution Manager).

Confidential

Solution Architect

Responsibilities:

  • Solution Architect/Advisor for a joint ( Confidential Business Intelligence ‘proof-of-concept’ solution for the Confidential ’s corporate financial/business data warehouse strategy. Identify user requirements, define workflow/business processes, system design/development/testing (SOA, ITIL, SDLC), define project scope and appropriate platform for solution delivery (SharePoint), brief user training/documentation/walk-through to highlight key technical and functional capabilities for SQL 2005 Reporting Services, Analytical Services, and Integration Services.
  • Solution built on SQL Server 2005 with Reporting Services, Analytical Services, Integration Services, and ProClarity framework with the potential for deployment with business process and workflow assessment on a SharePoint Portal Server framework.
  • SQL 2005 Reporting Services allowed the creation of ‘ad-hoc’ reporting as needed in addition to the created standard application reports for various departmental needs.

Confidential, Framingham, MA

Quality Manager

Responsibilities:

  • Quality Manager/Lead to utlize and coordinate internal/external resources/deliverables effectively to maintain aggressive timeline and resource allocation restraints:
  • SAP ECC 5.0 Implementation Project (US, Mexico, Canada, Ireland, Germany, and Japan)
  • Quality Assurance Activities/Analysis
  • Business Process Analyses - ITIL, SOA, SIPOC (Suppliers, Inputs, Products, Outputs, Customers) Definition, Business Process Procedures, Workflow Analysis/Evaluation
  • Workflow requirements definition, design, documentation, and optimization
  • Performance Qualification
  • Testing Qualification (Mercury Quality Center)
  • Define/Design Gate Review Process
  • Impact Analysis
  • SOP Analysis
  • Change Management Analysis
  • Master Data Analysis
  • Issue/GAP Remediation
  • Risk Assessment/GAP Analysis
  • Manage Quality Assurance and other project related documents and collaborative information via SharePoint Portal Server, Mercury Quality Center, and SAP Solution Manager.

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