SUMMARY

• Over 4+ years of experience in IT sector as a Business Analyst,
• Extensive Experience of Software Development Life Cycle (SDLC),
• Methodologies: familiar with Agile, RUP, Waterfall,, Spiral, RAD, Prototype methodologies, etc,
• Adept at facilitation of interviews, workshops, conference, and JAD sessions.
• Expertise in gathering, analyzing, developing, and managing Business Requirement Document (BRD), Functional Specification Document (FSD), Technical Specification.
• Extensive experience of Business Process Modeling using UML Diagrams, including Use Cases, Activity, Sequence, Collaboration, State Transition, and Class Diagrams
• Extensive experience with legacy decommission, data retention, reporting requirements analysis
• Extensive experience in Quality Management, including developing Test Requirements and Test Plan, creating test cases, test scripts, generating test data; and conducting UAT,
• Ability to manipulate and organize the requirements and defects by Traceability Matrix.
• Have worked in various financial sectors like insurance, banking, mortgages, investments, wealth management and capital market.
• Designer with JAVA J2EE experience in various sectors of business.
• Worked closely with project stakeholders, SMEs, and staff to understand the requirements and specifications for new applications along with re - engineering the existing applications

TECHNICAL SKILLS

• Methodologies: SDLC, RUP, UML, XP, RAD, JAD, Prototype,
• Tools: MS Visio, MS PowerPoint, MS Word, MS Excel,, Excel automation, Salesforce, COTS, Rational Clear Quest, Rational Clear Case, ITIL. Access, Remedy, Rational Rose, Requisite Pro, Share point, Mercury Quality Centre, Mercury Win runner, TOAD 11.0, SSL, Websphere Message Queue, and IBM WSRR,
• Database: SQL, PL/SQL, MS Access, Oracle 7.0, 8.x, 9.x, XE, 11i, MySQL, DB2,
• Languages: C, C++, Java, XML, HTML, JavaScript, Servlet, JSP, JDBC, .NET,
• OS/Platforms: Windows (95, 98, ME, XP, 2003, 2007), UNIX.,

PROFESSIONAL EXPERIENCE

Confidential,

Responsibilities:

• Extensive experience in Conducting Feasibility Studies, Data Analyses, System Analyses, and Gap Analyses.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives, resolve issues and reach agreements
• Involved in creating a web based application, which is accessed by potential customers.
• Worked on Lending tools used by lending officers to generate or submit a new loan, price a loan, and identify period of the loan.
• Worked through the complete business process redesign and reengineering effort in converting existing process into a strategic web based portal environment
• Analyzed and provided resolution to data retention issues of critical department system.
• Identified all necessary UML Business Use Cases from requirements, including Use Cases Diagrams, Class Diagrams, State Diagrams, Entity-Relationship diagrams, Sequence diagrams using MS Visio
• Conducted user interviews, gathered and analyzed Business requirements
• Involved in writing complex SQL queries and Data Base ER Modeling
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle. Worked with ODS and OLAP system. I worked with Data Extraction, Transformation and Loading. Metadata architecture was also provided, for the purposes of query enhancement and clarification of data relationships. Also built the foundation for process implementation in MS-SQL.
• Developed data integrity procedures and quality control reports using SQL.
• Migrated Data from MS Excel to SQL Server Reporting Service Using DTS and SQL loader utilities.
• Created, documented and maintained logical and physical database models in compliance with enterprise standards and maintained Confidential metadata definitions for enterprise data stores within a metadata repository.
• Established and maintained comprehensive data model documentation including detailed descriptions of business entities, attributes, and data relationships.
• Participated in Information Technology Infrastructure Library (ITIL) design and release for access Management and Change Management
• Granting access to IT services and applications only to authorized users is of high importance from an Information security viewpoint.
• Conducted workflow, process diagram and GAP analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements
• Used MS Visio to develop Use Case diagrams, Activity Diagrams and Sequence Diagrams.
• Acted as a liaison between the technical group and business users (PM, PMA and trader).
• Wrote user requirements specification (URS) and Functional requirements specification (FRS) Documents as per the Business requirements and process flow.
• Proficient in working with COTS package.
• Advanced Excel & Access skills including knowledge of pivot tables, macros
• Support SMART software tool with up-to-date and accurate COTS data so that a solution-based case management and cost avoidance analyses could be provided.
• Setup and customized COTS integrated business information systems for clients.
• Prepared an analysis report based on the COTS evaluation.
• Communicate and document system changes to business models.
• Performed SQL Queries and PL/SQL stored procedures on the database to extract data.
• Acting as the interface and a single point of contact with the customer for his security related, technical issues and for the entire documentations and the written as well as the verbal correspondence
• Involved in UAT, test plans, documentation of test reports etc.
• Eliciting, creating and documenting requirements from business users.
• Strong business process flow mapping, process engineering.
• Methodologies: familiar with Agile, Waterfall, Spiral, RAD, Prototype methodologies, etc.

Confidential,

Responsibilities:

• Conducted workflow, process diagram and GAP analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements
• Used MS Visio to develop Use Case diagrams, Activity Diagrams and Sequence Diagrams.
• Experience with CRM Microsoft Dynamics
• Acted as a liaison between the technical group and business users (PM, PMA and trader).
• Wrote user requirements specification (URS) and Functional requirements specification (FRS) Documents as per the Business requirements and process flow.
• Analyzed system performance and initiated process improvement measures for mainframe and Web based applications.
• Involved in project management methodologies.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives, resolve issues and reach agreements
• Identified all necessary UML Business Use Cases from requirements, including Use Cases Diagrams, Class Diagrams, State Diagrams, Entity-Relationship diagrams, Sequence diagrams using MS Visio
• Conducted user interviews, gathered and analyzed Business requirements
• Interacted with clients to gather all requirements to formulate business specifications and translate those into application functionality, decide when to advocate and when to compromise to arrive at a mutually acceptable solution.
• Proficient in working with COTS package.
• Support SMART software tool with up-to-date and accurate COTS data so that a solution-based case management and cost avoidance analyses could be provided.
• Setup and customized COTS integrated business information systems for clients.
• Prepared an analysis report based on the COTS evaluation.
• Communicate and document system changes to business models.
• Experience in developing ITIL based a process that was built around a process-model based view of controlling and managing operations.
• Helped and Supported Clients based ITIL Services providing guidance on clarification and prioritization of service-provider investments in services.
• Participated in Information Technology Infrastructure Library (ITIL) design and release for access Management and Change Management
• Used SalesForce for generation of various forms of Interactive Reports
• Customized Various reports in SalesForce to meet the Business requirements
• Developed informatics mapping sessions and work flows as per the business tools and loading requirements.
• Used the Unified Change Management from Rational to track changes to multiple artifacts by versioning artifacts, associating requirements to specific change request/defects to streamline the defect/change tracking process.
• Acting as the interface and a single point of contact with the customer for his security related, technical issues and for the entire documentations and the written as well as the verbal correspondence
• Involved in UAT, test plans, documentation of test reports etc.
• Documented Test Plans that contains test scripts, test cases, test data and expected results for the User Acceptance testing.
• Experience in Evaluation and margining/Registered Plan products and Order Management.
• Eliciting, creating and documenting requirements from business users.
• Strong business process flow mapping, process engineering

Java Developer,

Confidential,

Responsibilities:

• Demonstrated ability to develop the code from scratch, documented, executed comprehensive test case set, maintain existing code, and code optimization.
• Identifying, investigate, and fixing the software problems.
• Engage and review project service delivery initiatives & negotiate Service Level Agreements (SLAs).
• Validate, negotiate and process IT delivery as per SLA by working in partnership with all impacted functional areas and stakeholders to ensure successful project delivery.
• Direct and mentor the stakeholders involved in requirements capture and the various development teams.
• Undertake the planning, monitoring and execution of projects ensuring delivery to the plan, cost and quality.
• Prepared various documents such as design document, SIT/UAT test cases, and support documents.
• Experienced working in onsite-offshore model.
• Demonstrated ability to work and communicate effectively with both business and technical audiences.
• Highly motivated to take independent responsibility as well as ability to contribute and be a productive team member.
• Environment: Java, JEE, Servlets, JSP, JDBC, Struts, WebSphere Application Server, Apache Tomcat 5.5, Oracle, Eclipse, SVN, ANT, JSF, XML, HTML, DHTML, Javascript, Putty, Telnet, WinScp, Filezilla, Web Services, TOAD, Java Beans, MQ Series, PL/SQL

Technical and data collection analyst,

Confidential,

Responsibilities:

• Collecting data information for company.
• Saving and backup data, System assistant.