TECHNICAL SKILLS

• MS Word
• Excel
• PowerPoint
• Access and Outlook. Siebel
• Quality Center
• SIS WEB
• Internet explorer
• SIRen Application

PROFESSIONAL EXPERIENCE

Operations Analyst Trainee

Confidential

Responsibilities:

• SIRen capture, enrichment and confirmation, position reconciliation: to learn key processes in the SIRen life cycle
• SIRen capture to the final settlement, and then identify and resolve breaks from discrepancies dealing with security information, settlement date, executed quantity, commission, prices and settlement locations.
• Assisting with Data mining, business analysis, modeling/reporting and documentation: be responsible for the preparation and compilation of test scripts, to ensure that thorough business analysis is performed and that accurate business requirements are documented in accordance with internal policy.
• System testing: use systems effectively and efficiently to mitigate risk and develop strong relationships with IT colleagues to design, develop and test/implement technology platforms to deliver solutions to business requirements.
• Teamwork: collaborate with team members of all levels to complete daily tasks; share market and systems knowledge
• Develop best practice methodologies and approaches for business analysis
• Issue follow up and escalation
• Responsible for the development of the SIRen Training guide

Test Analyst

Confidential

Responsibilities:

• Accountable for systems testing on newly developed systems.
• Applying basic e.g. boundary value analysis and equivalence class partitioning.
• Intermediate e.g. path flow analysis and design logic tables and advanced testing techniques.
• Logging faults and review fault logs
• Reviewing test cases and make recommendations and optimizing them
• Tracking faults and prepare metrics on faults.
• Developing refining test cases and test procedures
• Preparing management reports
• Ensuring proper test prioritization according to risk based methodologies
• Using test management techniques to calculate the amount of time it will take to test the project.

Tester

Confidential

Responsibilities:

• Developing and Implementing test plans on Microsoft excel
• Creating master test plans
• Ensuring that agreed testing standards are met
• Leasing with senior testers in order to identify and implementing testing needs
• Maintaining continuity of system knowledge - specialty in Max Income
• Logging faults and reviewing fault logs

Senior Administrator

Confidential

Responsibilities:

• Determining standardized processes such as coding max income products
• Delivering on daily production standards and adhering to service and quality standards
• Providing an indirect service to customers and intermediaries
• Responding to immediate requirements within procedure with regards to urgent cases that needs to be authorized
• Performing quality checks on own work
• Capturing LSI’s regarding cases that have already been authorized.