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Senior Consultant Resume

PROFILE:

Detail - oriented IT professional with more than 19 years of experience, which Includes 14+ years in Confidential ERP suite of products as software support / Implementation consultant. It includes Confidential ERP LN, Baan V and Baan IV versions, In Distribution Modules which includes Sales, Purchase, Commission & Rebates and Warehousing and Service Modules. I have done consulting, product support, business requirement analysis and for LN and other versions of Infor.Also part of the management team taking care of Sales,Pre-sales & Business Development.

SKILLS SUMMARY:

Applications: Baan IV, Baan V and ERPLN and WMS

PROFESSIONAL EXPERIENCE:

Confidential

Senior Consultant

Responsibilities:

  • Implementing Sales, Purchasing, Warehousing and Pricing as Principal Logistics consultant for Distribution and Service.
  • Defining scope of the project, project schedules.
  • Preparing AS-IS study, TO-BE document preparation
  • Preparing test server and installed LN environment on test server
  • Configuring companies and mapping the processes in TEST server.
  • Presenting CRP-I and identifying the gaps.
  • Presented business process solution proposals
  • Identifying Critical process customization and preparing functional specs for customization.
  • Providing to the users and arranging for CRP - II with tested customizations.
  • Assisted with migration of static and dynamic (open order) data
  • Preparation of User Manuals
  • Updating of weekly status reports
  • Arranging information for daily, weekly and steering committee meetings.
  • Adhering to time schedules and timely completion of project.

Confidential

Senior Consultant

Responsibilities:

  • Implementing Sales, Purchasing, Warehousing, Pricing and Service in multiple divisions.
  • Defining scope of the project, project schedules.
  • Preparing AS-IS study, TO-BE document preparation key users on Order Management and Warehousing packages of LN
  • Developing functional specifications and tested Warehousing Integration with LN After Sales Service Integration with Service Car and the after sales Service and testing LN functionality for rejected material at warehouse reject locations
  • Testing and documenting all LN warehousing functionality
  • Providing detailed on Distribution, Warehousing and Service functionality
  • Providing implementation support for Distribution, Warehousing and Service.
  • Developed functional specifications for a custom interface between an external “point of sale” software and LN Sales.

Confidential

Responsibilities:

  • n all the modules of Sales & Distribution and Service n DEM Business Process Flow and defining the DEM’s for all the users.
  • Study of As Is Processes
  • Develop new “to be” business processes
  • Identification of Gaps and Customizing as per requirement, some of the recommendations were incorporated as the standard functionality for the higher versions.
  • Preparing report specifications and testing new Baan reports.
  • Conducting Key Users conference room piloting
  • Defining DEM Roles for Distribution and Logistics users.
  • Providing to the users and arranging for CRP - II with tested customizations.
  • Preparing data for LIVE company migration and preparation for GO LIVE
  • Migration of open entries to LIVE
  • Developing cut-over plan for Go-LIVE
  • Preparing User Manuals
  • Updating of weekly status reports
  • Arranging information for daily, weekly and steering committee meetings.
  • Adhering to time schedules and timely completion of project.

Senior Product Support Consultant

Confidential

Responsibilities:

  • Troubleshooting post implementation issues for global customers, in the LN Sales, Purchasing, Warehousing, Distribution and Service modules.
  • Functionally analyzing customer problems and providing solutions
  • Critical analysis of the customer requirements and raising enhancement requests to the Development Team
  • Knowledge Transfer and Knowledge Acquisition
  • Debug customer programs in LN Tools
  • Provided to the colleagues in Sydney support center through web on commissions and Rebates module.
  • Prepared Functional documents for latest versions of LN and Baan ERP
  • Testing of new solutions and help development team in filling the functional gaps.
  • Successfully handled many Optimization, Migration and Re-implementation & Projects for top Indian customers.
  • Team member of the Indian Localization Enhancement Team.
  • Team Member of the Kaizen for improving the Business Process
  • Member of the Global Team for creation & review of Generic Solutions
  • Handled many special assignments like Functional Design for customizations/enhancements/ functional gaps, Pre-sales, Functional testing for the new releases.
  • Provided Knowledge Transfer and to multiple customers.

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