SUMMARY
- Highly accomplished professional credited with expertise in various forms of business development. Reliable manager noted for executive reporting, onsite management, and training to a team of 50+ data analysts. Effective communicator acknowledged for exceptional customer service and ability to build and maintain relationships.
AREAS OF EXPERTISE
- Strategic Planning/Analysis
- Data Analytics
- Operations
- New Business Development
- Sales/Forecast Management
- Customer Service
PROFESSIONAL EXPERIENCE
Confidential, Raleigh, NC
Senior Manager
Responsibilities:
- Utilize expertise to identify inaccuracies in the Global Sales Headcount Executive Dashboard.
- Collaborate with Applications IT, Human Resources, and finance to determine root causes and ensure headcount reflected correctly by rep type, lines of business, and product hierarchy.
Confidential, Raleigh, NC
Senior Manager
Responsibilities:
- Developed a creative method for the disposition of irresolvable accounts resulting from inaccurate entry during CRM account creation.
- Provided substantial cost savings due to the need for continual maintenance and the elimination of downstream inefficiencies on the sale teams.
- Demonstrated skills in management and training to a team of 50+ data analysts in India during a prolonged period of in - country management turnover.
- Investigated policy deviations and worked with local Human Resources to ensure adherence to the corporate code of conduct.
Confidential, Raleigh, NC
Senior Manager
Responsibilities:
- Exemplified project management abilities with the development of a single, consolidated white spacing application. Tasks ensured buy-in from various divisions using their own disparate custom built solutions.
- Provided Executive Management reporting on the performance of NA Sales Organizations and product lines based on actual revenue in preparation for quarterly earnings call.
