Project Lead Tech Resume
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Cincinnati, OH
OS APPLICATIONS NETWORK HARDWARE:\
- MS Windows 2000/XP MS Office Suite2000/XP TCP/IP Memory
- MS Windows 98/NT MS Novell GroupWise Wireless Dell PC s / Latitudes Symantec Antivirus Novell Netware HP/Compaq Desktops
- Symantec Ghost Nortel IBM PC s / ThinkPad s Norton Ghost Cisco Hard Drives MS Terminal Server Overture DVD/CD Drives Citrix Metaframe Siecor Fusion Splicer HP Laser/DeskJet Printers MS Outlook Anritsu Fusion Splicer Lexmark LaserJet Printer MS Visio Fluke DSP 2000 Tester HP Scanners Active Directory Expo OTDR Motherboards
- VoIP / IP Telephony
PROFESSIONAL EXPERIENCE:
Confidential, Cincinnati, OH
Project Lead Tech
Responsibilities:
- Project Lead tech Installing CCTV, Burglar Alarms and Control access in Commercial buildings.
- Perform Site Surveys and Quality Assurance walk through with the Customers.
Confidential, Cincinnati, OH
Project Lead Tech
Responsibilities:
- Lead tech with Confidential, On the Bridgestone/Firestone network upgrade project.
- Installed Adtran and Juniper backup router, D - Link switch, and Cisco wireless access points.
- Project Lead tech with Cisco System s for The Home Depot Strive Project.
- Installed Cisco routers and Install Cisco VoIP phones, configured and tested.
- Troubleshoot and repair any voice or data issues while on site.
- Terminate and dressed Cat6 cable Confidential the patch panel.
- Terminate Fiber Optics using corning uni-cam sc/st termination kit.
- Installed indoor and outdoor menu monitors for fast food chain.
- Fiber Optic runs for the outdoor monitors and Cat 6 runs for the indoor monitors.
- Install and terminated all fiber optic and cat6 cable runs to the monitors.
- Install video surveillance cameras and control access card reader systems.
- Install Composite cable and Mag Locks for control entry.
- Tested Cat5e/Cat6 Cables and validated testing using a flute cable tester.
Confidential, Cincinnati, OH
Network Technical Analyst
Responsibilities:
- Network troubleshooting and resolution Confidential the layer 1,2 and 3 levels.
- Configure Cisco Routers and Switches.
- Vlan and Port configurations.
- Served as Team Lead on in house projects and Circuit Upgrades.
- Active Directory administration to manage users accounts.
- Write up reports on making a process or procedure more effective.
- Established a Strong working relationship with Cisco, Confidential & Confidential and Juniper on 2nd level escalations.
- Server reboots and Blade Server administration using VMWare.
- Communicate with upper management and line of business on the status of high impact incidents.
- Communicate troubleshooting results and participate in process improvement of incident experienced.
- Maintain current configuration, support documentation and best practices for field service technicians.
- Coordinate and facilitate the activities of field service technicians on branch incidents.
- Manage projects with field service technicians to be completed in a timely manner.
- Perform high level analysis and reporting on incident records.
- Encouraged and expected to present innovations to improve processes/quality and reduce costs.
Confidential, Los Angeles, CA
Project Lead Technician
Responsibilities:
- Project Manager for the Telecom upgrade projects for the Gap and Old Navy stores in Los Angeles.
- Project Manager for Kroger stores in OH, KY and IN on Telecommunications upgrade projects.
- Recruiting and hiring contractors for project work.
- Manage contractors, labor hours, budget and equipment on site.
- Work closely with vendors and general contractors dealing with site issues.
- Installation of all forms of cabling (CAT5, CAT5E, CAT6, TP, Coax and Fiber Optics).
- Patch panel, 66 block and 110 block terminations.
- Terminate Fiber Optics using fan out kits and SC/ST connectors.
- Test and Validate all cable runs with Flute DSP 2000 cable tester.
- Install ADSL/Cable modems; routers; access control and CCTV.
- Setup IBM/DELL point of sale terminals and pc’s for managers back office workstations.
- TCP/IP networking: Cisco/Nortel router configurations and switch setups.
- Cisco 1900 wireless router and access point installation
- Outside plant Fiber Optic pulling and terminations.
- Perform site surveys and management walkthroughs and Quality Assurance audits.
- Responsible for completing projects on time and working to exceed customer expectations.
- Strong customer service and customer satisfaction skills.
- Experienced a low turnover rate because I’m a team player and I lead by example.
Confidential, Sun Valley, CA
Low Voltage Cabling Field Lead Technician
Responsibilities:
- Provided business to business revenue control solutions Confidential an affordable cost.
- Installed CCTV, control access systems, data and phone lines.
- Pull and terminate CAT6 and Fiber Optic cabling for data/phone lines.
- Patch panel, 66 block and 110 block terminations
- Outside plant Fiber Optic splicing and terminations.
Confidential, Cincinnati, OH
Network Technician
Responsibilities:
- Provide 2nd level technical support for approximately 370 end users in a corporate environment.
- Installed and terminated Cat5, Cat6 and Fiber Optic cabling.
- Installed and Serviced wireless network workstations on river tow boats.
- TCP/IP networking: installing, configuration and updating Cisco 3500/3600 switches, routers and adtran CSU/DSU’s on a frame relay network.
- Troubleshoot and resolve software issues with MS Office Suite 97/2000/XP,MS Windows 95/98/NT/2000, XP operating system and MS Outlook.
- Troubleshoot and resolve network issues including LAN and wireless connectivity, server upgrades, switch upgrades and back up maintenance.
- Configuration and updating of wireless access point and devices.
Confidential, Cincinnati, OH
Network Analyst
Responsibilities:
- Install and configure Bay/Nortel Switches and Routers on a LAN.
- Install and terminated Coax and Cat5 cabling.
- Manage new cabling and wiring closet projects and Monitor activity across the network.
- Detail drawings for any new equipment or network jack installs using Visio.
- Cross connect, patch and activate network drops and Install Fiber Optic cable, modems and transceivers