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Project Lead Tech Resume

Cincinnati, OH

OS APPLICATIONS NETWORK HARDWARE:\

  • MS Windows 2000/XP MS Office Suite2000/XP TCP/IP Memory
  • MS Windows 98/NT MS Novell GroupWise Wireless Dell PC s / Latitudes Symantec Antivirus Novell Netware HP/Compaq Desktops
  • Symantec Ghost Nortel IBM PC s / ThinkPad s Norton Ghost Cisco Hard Drives MS Terminal Server Overture DVD/CD Drives Citrix Metaframe Siecor Fusion Splicer HP Laser/DeskJet Printers MS Outlook Anritsu Fusion Splicer Lexmark LaserJet Printer MS Visio Fluke DSP 2000 Tester HP Scanners Active Directory Expo OTDR Motherboards
  • VoIP / IP Telephony

PROFESSIONAL EXPERIENCE:

Confidential, Cincinnati, OH

Project Lead Tech

Responsibilities:

  • Project Lead tech Installing CCTV, Burglar Alarms and Control access in Commercial buildings.
  • Perform Site Surveys and Quality Assurance walk through with the Customers.

Confidential, Cincinnati, OH

Project Lead Tech

Responsibilities:

  • Lead tech with Confidential, On the Bridgestone/Firestone network upgrade project.
  • Installed Adtran and Juniper backup router, D - Link switch, and Cisco wireless access points.
  • Project Lead tech with Cisco System s for The Home Depot Strive Project.
  • Installed Cisco routers and Install Cisco VoIP phones, configured and tested.
  • Troubleshoot and repair any voice or data issues while on site.
  • Terminate and dressed Cat6 cable Confidential the patch panel.
  • Terminate Fiber Optics using corning uni-cam sc/st termination kit.
  • Installed indoor and outdoor menu monitors for fast food chain.
  • Fiber Optic runs for the outdoor monitors and Cat 6 runs for the indoor monitors.
  • Install and terminated all fiber optic and cat6 cable runs to the monitors.
  • Install video surveillance cameras and control access card reader systems.
  • Install Composite cable and Mag Locks for control entry.
  • Tested Cat5e/Cat6 Cables and validated testing using a flute cable tester.

Confidential, Cincinnati, OH

Network Technical Analyst

Responsibilities:

  • Network troubleshooting and resolution Confidential the layer 1,2 and 3 levels.
  • Configure Cisco Routers and Switches.
  • Vlan and Port configurations.
  • Served as Team Lead on in house projects and Circuit Upgrades.
  • Active Directory administration to manage users accounts.
  • Write up reports on making a process or procedure more effective.
  • Established a Strong working relationship with Cisco, Confidential & Confidential and Juniper on 2nd level escalations.
  • Server reboots and Blade Server administration using VMWare.
  • Communicate with upper management and line of business on the status of high impact incidents.
  • Communicate troubleshooting results and participate in process improvement of incident experienced.
  • Maintain current configuration, support documentation and best practices for field service technicians.
  • Coordinate and facilitate the activities of field service technicians on branch incidents.
  • Manage projects with field service technicians to be completed in a timely manner.
  • Perform high level analysis and reporting on incident records.
  • Encouraged and expected to present innovations to improve processes/quality and reduce costs.

Confidential, Los Angeles, CA

Project Lead Technician

Responsibilities:

  • Project Manager for the Telecom upgrade projects for the Gap and Old Navy stores in Los Angeles.
  • Project Manager for Kroger stores in OH, KY and IN on Telecommunications upgrade projects.
  • Recruiting and hiring contractors for project work.
  • Manage contractors, labor hours, budget and equipment on site.
  • Work closely with vendors and general contractors dealing with site issues.
  • Installation of all forms of cabling (CAT5, CAT5E, CAT6, TP, Coax and Fiber Optics).
  • Patch panel, 66 block and 110 block terminations.
  • Terminate Fiber Optics using fan out kits and SC/ST connectors.
  • Test and Validate all cable runs with Flute DSP 2000 cable tester.
  • Install ADSL/Cable modems; routers; access control and CCTV.
  • Setup IBM/DELL point of sale terminals and pc’s for managers back office workstations.
  • TCP/IP networking: Cisco/Nortel router configurations and switch setups.
  • Cisco 1900 wireless router and access point installation
  • Outside plant Fiber Optic pulling and terminations.
  • Perform site surveys and management walkthroughs and Quality Assurance audits.
  • Responsible for completing projects on time and working to exceed customer expectations.
  • Strong customer service and customer satisfaction skills.
  • Experienced a low turnover rate because I’m a team player and I lead by example.

Confidential, Sun Valley, CA

Low Voltage Cabling Field Lead Technician

Responsibilities:

  • Provided business to business revenue control solutions Confidential an affordable cost.
  • Installed CCTV, control access systems, data and phone lines.
  • Pull and terminate CAT6 and Fiber Optic cabling for data/phone lines.
  • Patch panel, 66 block and 110 block terminations
  • Outside plant Fiber Optic splicing and terminations.

Confidential, Cincinnati, OH

Network Technician

Responsibilities:

  • Provide 2nd level technical support for approximately 370 end users in a corporate environment.
  • Installed and terminated Cat5, Cat6 and Fiber Optic cabling.
  • Installed and Serviced wireless network workstations on river tow boats.
  • TCP/IP networking: installing, configuration and updating Cisco 3500/3600 switches, routers and adtran CSU/DSU’s on a frame relay network.
  • Troubleshoot and resolve software issues with MS Office Suite 97/2000/XP,MS Windows 95/98/NT/2000, XP operating system and MS Outlook.
  • Troubleshoot and resolve network issues including LAN and wireless connectivity, server upgrades, switch upgrades and back up maintenance.
  • Configuration and updating of wireless access point and devices.

Confidential, Cincinnati, OH

Network Analyst

Responsibilities:

  • Install and configure Bay/Nortel Switches and Routers on a LAN.
  • Install and terminated Coax and Cat5 cabling.
  • Manage new cabling and wiring closet projects and Monitor activity across the network.
  • Detail drawings for any new equipment or network jack installs using Visio.
  • Cross connect, patch and activate network drops and Install Fiber Optic cable, modems and transceivers

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