SUMMARY:

• Officially certified as a SAP BusinessObjects Administrator (BOCP - BOE) by BusinessObjects an SAP company.
• Overall 10 plus years of experience in Information Technology and around 7 years on (BI) SAP BusinessObjects projects.
• Accomplished BI projects in last few years in and as a Senior SAP BusinessObjects / Crystal Enterprise Administrator / Production support and Platform Architect.
• Initiated in Business Intelligence area as a SAP BusinessObjects reporter and moved to development, keeping a straight upward graph in my career, today serving Business Intelligence world as a Sr. SAP BusinessObjects Administrator/Production Support, Platform Architect and advancing as a Team Lead.
• Profound experience using SAP BusinessObjects components for Installation, configuration, modification, optimization, migration, applying fixes, patches, monitoring services, disaster recovery, backups, supporting and trouble shooting of various BI (SAP BusinessObjects and Crystal Enterprise) components such as CCM, CMC, CMS, Infoview, Supervisor, Reporter, Crystal Enterprise, Designer, Business View Manager, WEB I, Dashboard Manager, Performance Manager, Report Conversion Tool and Broadcast Agent.
• Worked on various SAP BusinessObjects versions 3.x, 4.x, 5.x, 6.x, XI, XIR2 and XIR 3.3 mainly on Oracle and Windows environment.
• Experience creating technical documentation, mentoring users, giving best practices advice, creating basic trouble shooting documentation related to the environment and resolving day to day issues.
• Strong client-facing consulting skills with ability to communicate complex technical concepts to business and technical decision makers, professionals and stakeholders.
• Experience in designing and implementing Star-Schema and ETL (Extraction, Transformation and Loading) Process. Experience in writing procedures, packages, triggers and functions. Involved in Database design, System design, Testing, Documentation, Implementation and Tuning SQL statements, and preparing pseudo code for development using tools such as Erwin, Vision Drawing, SQL Lab and SQL Station.
• Strong communications and interpersonal skills.

TECHNICAL SKILLS:

Data warehouse tools (BI - SAP BusinessObjects): Designer /Report/Supervisor Ver 3.0/ 4.x/5.x/6.0/6.5/XI (11)/XIR2 (11.5), XI R4.0 Data Integrator, Web Intelligence ver-2.x/6x,, CMC, CCM, Business view Manager, Infoview, Import Wizard, Publisher, Report conversion tool, Dashboard Manager, Performance, Manager, Broadcast Agent, Document Agent Server, Crystal report, Crystal Enterprise ver 9,10 and hands on experience supporting Data Integrator.

SAP BusinessObjects Dev Suite: BOSDK (Developer Suite Ver-5.1) and Web-I-SDK

ETL Tools: Data Integrator and Informatica (Power CenterRT)

Database: Oracle7.x/8.x/9i,10g,11, DB2, MS-SQL Server ver 7.0/2000/2003 , 2008 and Teradata Database ver 4.0/5.0.

Data Modeling: Platinum ERWin

Languages: SQL, PL/SQL, PRO*C, COBOL, Fox pro, C, C++, DB2, JAVA and JavaScript.

Operating Systems: Windows XP, Windows NT/2000/2003 SP2 and win 2008, MAC OS X (Client), UNIX (HP and Sun Solaris).

EXPERIENCE:

Confidential

Sr. BusinessObjects Administrator

Responsibilities:

• Promoting codes in all the environments
• Troubling shooting issues
• Resolving issues applying patches, fixes and services packs
• Testing and validating service packs, patches and fixes
• Migrating content along with/without security from old version to new
• Creating security model in new environments
• Adding and deleting users
• Working with Business Objects Support team on open cases
• Run and schedule batch reports in APOS on Weekly basis
• Creating technical documentation for end users and technical staff
• Give presentation on new approach be it security or environment related
• Train my backup on daily administration tasks to prepare them during my absence
• Participate in new project related work.
• Assign and take work ownership

Confidential, Plano Texas

Business Objects Admin/Implementer

Responsibilities:

• I was primarily responsible for migration of the reports and users from prior version to new 3.3 and to create brand new security structure in XIR 3.3.
• Creation of users, group, folders, categories, defining access level for admin, group and for all level of business.

Confidential, Baltimore MD

Project Lead/Manager

Responsibilities:

• Team work balance. Vendor evaluation, Project future tasks, setup work shops, participation in BI meeting for future product assessment,
• Guiding Admin and other team members

Confidential, Baltimore, MD

Sr. BusinessObjects Administrator

Responsibilities:

• Major responsibilities were to resolve the long overdue issues, which they were unable to resolve without the vendor support.
• I was fortunate enough to resolve their issues and also other issues that I came across within the same time frame I was given.
• Client had BO issues like corruption with the repository, many report related issues, connection issues and many more.

Environment: Windows NT, Oracle 9/10g, Business Objects 6.1b & 6.5, WebIntelligence, Infoview, SQL Server 2000, DB2.

Confidential

Sr. BusinessObjects Administrator \ Production Support

Responsibilities:

• Sizing guide for new server and Architect guidance.
• Configured and Installed hardware for the entire Business Objects suite of products.
• Installation and configuration of Performance Manger and Dashboard Manager
• Created new schema for auditing, performance manager and dashboard manger.
• Coordination with windows administrator and database administrator on major issues and whenever needed.
• Configures and moved FRS on network share for fail over and space issue.
• Applying patches and services pack on the server following complete life cycle.
• Updating java 1.5.13 and troubleshooting issue related.
• Configured authentication of windows AD and enterprise.
• Worked in environment of dual NIC cards and firewall setup to accommodate business objects out of the network users and internal issues.
• Working with Business Objects support on daily basis to troubleshoot the issue and if need escalate the case to product design group if bug found with the product.
• Mentoring reporting team and trained other users.
• Installation of Business Objects Enterprise XIR2 with service pack 2 with Fix Pack 2.5 on client system on weekly basis.
• Completely responsible for production environment during all hours (on and off hours).
• 24x7 production support.
• Managed over 65 users and 10 groups in the entire Business Objects suite
• Trouble Shooting In Business Objects Enterprise
• Maintained the whole environment (TEST and PROD) main servers.
• Updated and maintained Universes to meet new reporting requirements
• Performed Server Management Tasks, using Central Configuration Manager (CCM) and Central Management Console (CMC).
• Configured File Repository Servers, Crystal Report Job, Cache and Page Servers, LOV Job server, Web Intelligence Job and Report Servers, Desktop Intelligence Job, Report and Cache Servers, Destination Job Server, Program Job Server, and Event Server.
• Applying patches, hot fixes, critical fixes, service packs and testing/applying security patch.
• Requirement Collection, Documentation & high - level design
• Developed Functional (Business terms) and Technical Design documents
• Configured BO Server Products like WebI and Auditor on different nodes in Distributed Environment
• Designed architecture & set up for development, production & test repositories
• Worked with database connections, SQL joins, cardinalities, loops, aliases, views, aggregate conditions, parsing of objects, LOVs, and hierarchies.
• Tested Reports and deploy them over web
• Installing Business Objects repository.

Environment: Windows XP, server 2003, Oracle9i/10g, Tomcat, Java 1.4x/ 1.5.13/1.6. x, Business Objects XIR2 service pack 2 and Fix Pack 2.5, Crystal Enterprise XI, Designer, WebI, Publication Wizard, Data Integrator, Import Wizard, Crystal Enterprise, 10.0/9.0, Reporter, Designer, Supervisor, Business Query, Web Intelligence and InfoView, Performance Manager and Dashboard Manager Oracle 9/10g, MS SQL Server 2000.

Confidential, St.Louis, MO

Business Intelligence Administrator (Sr. System Engineer)

Responsibilities:

• Installed and configured hardware for the entire Business Objects suite of products.
• Managed over 1400 users and 30 groups in the entire Business Objects suite
• Trouble Shooting In Business Objects Enterprise
• Maintained the whole environment (TEST, DEV and PROD) along with 8 main servers.
• Updated and maintained Universes to meet new reporting requirements
• Performed Server Management Tasks, using Central Configuration Manager (CCM) and Central Management Console (CMC).
• Clustered Central Management Server (CMS) machines
• Configured File Repository Servers, Crystal Report Job, Cache and Page Servers, LOV Job server, Web Intelligence Job and Report Servers, Desktop Intelligence Job, Report and Cache Servers, Destination Job Server, Program Job Server, and Event Server.
• Applying patches, hot fixes, critical fixes, service packs and testing/applying security patch.
• Requirement Collection, Documentation & high-level design
• Developed Functional (Business terms) and Technical Design documents
• Imported data from Business Objects 6.x & Crystal Enterprise 10 to Business Objects Enterprise XIR2
• Configured BO Server Products like WebI and BCA Publisher & Auditor on different nodes in Distributed Environment
• Designed architecture & set up for development, production & test repositories
• Worked with database connections, SQL joins, cardinalities, loops, aliases, views, aggregate conditions, parsing of objects, LOVs, and hierarchies.
• Tested Reports and deploy them over web
• Deployed reports to Repository through Broadcast Agent Server
• Scheduled Business Objects Reports using Broad cast Agent and scheduler
• Business Objects Installing the Repository.

Environment: Windows XP, server 2003, Oracle9i/10g,TeraData, Business Objects 6.5.1, XI/XIR2.2, Crystal Enterprise 10, Designer, WebI, Publication Wizard, Broad cast Agent, Import Wizard, Crystal Enterprise, 10.0/9.0, Business Objects 6.5, Reporter, Designer, Supervisor, Business Query, BO SDK, Web Intelligence 2.x/6 and InfoView. Oracle 7.x/8.x/9/10g, MS SQL Server 6.5/7.0/2000 , Teradata

Confidential, St.Louis, MO

Business Intelligence Administrator

Responsibilities:

• Installed and configured hardware for the entire Business Objects suite of products.
• Managed over 1200 users and 30 groups in the entire Business Objects suite
• Trouble Shooting In Business Objects & Crystal Enterprise
• Maintained the whole environment (POC, DEV and PROD) along with 9 main servers.
• Updated and maintained Universes to meet new reporting requirements
• Performed Server Management Tasks, using Central Configuration Manager (CCM) and Central Management Console (CMC).
• Configuration of Web Application Server and Component Adapter for Java and .NET platforms
• Clustered Central Management Server (CMS) machines
• Configured File Repository Servers, Crystal Report Job, Cache and Page Servers, LOV Job server, Web Intelligence Job and Report Servers, Desktop Intelligence Job, Report and Cache Servers, Destination Job Server, Program Job Server, and Event Server.
• Applying patches, hot fixes, critical fixes, service pack and testing/applying security patch.
• Requirement Collection, Documentation & high - level design
• Developed Functional (Business terms) and Technical Design documents
• Imported data from Business Objects 6.x & Crystal Enterprise 10 to Business Objects Enterprise XI
• Configured BO Server Products like WebI and BCA Publisher & Auditor on different nodes in Distributed Environment
• Designed architecture & set up for development, production & test repositories
• Worked with database connections, SQL joins, cardinalities, loops, aliases, views, aggregate conditions, parsing of objects, LOVs, and hierarchies.
• Tested Reports and deploy them over web
• Deployed reports to Repository through Broadcast Agent Server
• Scheduled Business Objects Reports using Broad cast Agent
• Created complex reports for various Applications using the Universes, free hand SQL and Teradata as the main Data Providers.
• Business Objects Installing the Repository.

Environment: Windows XP, server 2003, Oracle9i,TeraData, Business Objects 6.5.1/2/3, Crystal Enterprise 10, Designer, WebI, Publication Wizard, Broad cast Agent, Import Wizard, Crystal Enterprise, 10.0/9.0, Business Objects 6.5, Reporter, Designer, Supervisor, Business Query, BO SDK, Web Intelligence 2.x/6 and InfoView. Oracle 7.x/8.x/9, MS SQL Server 6.5/7.0/2000 , Teradata

Confidential

BusinessObjects Administrator

Responsibilities:

• Documenting of Reports Detail Design, Business Scope.
• Trouble Shooting In Business Objects
• Updated and maintained Universes to meet new reporting requirements
• Applying patches, hot fixes, critical fixes, service pack and testing/applying security patch.
• Created complex reports for various Applications using the Universes, free hand SQL and Teradata as the main Data Providers
• Tuned SQL queries for speedy extraction of data.
• Developed standard reports in BusinessObjects and published onto Web.
• Upgraded the existing Universes in Business Objects from version 5.1.6. to 5.1.8
• Configured BO Server Products like WebI and BCA Publisher & Auditor on different nodes in Distributed Environment
• Business Objects Installing the Repository
• Installed and configured hardware for the entire Business Objects suite of products.Developed standard reports in Business Objects and published onto Web
• Trouble Shooting In BusinessObjects.
• Scheduled BusinessObjects Reports using Broad cast Agent
• BusinessObjects Installing the Repository.
• Resolved loops in the Universe and checked for integrity.
• Created the reports using BusinessObjects features such as Queries, Slice and Dice, Drill Down, @Functions, Cross Tab, Master Detail and Formula's etc.

Environment: Windows XP, Oracle9i,TeraData, Business Objects 5.1.8, Web Intelligence, Infoview, Broad cast Agent ver 4.0.

Confidential, Chicago

Sr. BusinessObjects Developer

Responsibilities:

• Created Universe to support Ad - hoc reporting and also created user defined objects.
• Design, development, maintains the Report portal, which provides user access to scheduled reports ps and report parameters.
• Scheduled Business Objects Reports using Broad cast Agent
• Tuned SQL queries for speedy extraction of data.
• Trouble Shooting In Business Objects.
• Business Objects Installing the Repository, set configuration, Create Multiple Domain, and set up User Security.
• Created complex reports for various Applications using the Universes, free hand SQL as the main Data Providers.
• Developed standard reports in Business Objects and published onto Web
• Resolved loops in the Universe and checked for integrity.
• Created the reports using Business Objects features such as Queries, Slice and Dice, Drill Down, Functions, Cross Tab, Master Detail and Formula's etc.

Environment: Windows NT, Oracle9i, Business Objects 6.5, WebIntelligence, Infoview, Broad cast Agent ver 4.0.

Confidential, Saint Louis, MO

BusinessObjects Developer

Responsibilities:

• Design, development, maintains the Report portal, which provides user access to scheduled reports ps and report parameters.
• Used Application development tool to deploy advanced engines for segmentation, predictive analysis, and statistical process control.
• Business Objects Installing the Repository, set configuration, Create Multiple Domain, and set up User Security.
• Created Universe to support Ad - hoc reporting and also created user defined objects.
• Created the reports using Business Objects features such as Queries, Slice and Dice, Drill Down, @Functions, Cross Tab, Master Detail and Formula's etc.
• Developed standard reports in Business Objects and published onto Web.
• Upgraded the existing Universes in Business Objects from version 5.1.6 to 5.1.8.
• Scheduled Business Objects Reports using Broad cast Agent
• Tuned SQL queries for speedy extraction of data.
• Resolved loops in the Universe and checked for integrity
• Worked on FileNet and TestDirector 8.0 as administrator.
• Involved in production Support and gave to the users
• Using Crystal Reports as Reporting Tool for some of the report.

Environment: Windows NT, Oracle9i, BusinessObjects 5.6 /5.8./6.1.3 , WebIntelligence, Broad cast Agent ver 4.0.

Confidential, Vernon Hills, IL

BusinessObjects Developer

Responsibilities:

• Designed and developed the data model for reporting purpose to the Capital Market department.
• Created Universe to support Ad - hoc reporting and also created user defined objects.
• Trouble Shooting In Business Objects.
• Used Application development tool to deploy advanced engines for segmentation, predictive analysis, and statistical process control.
• Upgraded the existing Universes in Business Objects from version 4.x to 5.x.
• Created complex reports for various Applications using the Universes, free hand SQL as the main Data Providers.
• Created the reports using Business Objects features such as Queries, Slice and Dice, Drill Down, @Functions, Cross Tab, Master Detail and Formula's etc.

Environment: Windows NT, Oracle8.0, BusinessObjects 5.0.WebIntelligence ver-2.0/2.5, Broad cast Agent ver 4.0,Informatica ETL Tool (Power Mart ver 4.0)

Confidential

System/Network Administrator

Responsibilities:

• Install and administer Sun servers running on Solaris 2.6/2.5.1.
• Monitor file systems space usage and administer backups for UNIX and NT servers.
• Perform disk volume setup and maintenance using Solstice Disksuite.
• Administer Mail server and did Patch Management.
• Interact with different application groups for the user problems and maintaining the problem Track sheet.
• Maintain systems for system uptime, patch management and user management.
• Monitor system jobs to ensure complete and timely backups.
• Administer and solve day to day user requirements and problems.
• Install and configure Oracle database
• Compile and installed third party software (Perl, Nedit, Samba).
• Install and administer Apache Web Server.
• Implement policies for backup schedule, upgrade operating system building clients for the development environment, configure and maintain NFS Servers and automounter services.
• Maintain DNS primary servers, secondary servers, and client s configuration.
• Schedule and support cron jobs and database administrators.
• Configure and manage network printers.
• Monitor and administer root disks and file systems using Veritas File System and volume manger.
• Administer schedules for automatic, unattended backups for clients across the network. Troubleshoot and maintain servers at remote locations running Veritas and Solaris 8 and 7 on Sun E6500/E4500, servers equipped with D1000 disk arrays and L11000 robotic tape libraries as a Unix systems administrator
• Monitor system jobs to ensure complete and timely backups.
• Administer and solve day to day user requirements and problems.
• Install and configure Oracle database and Samba server.
• Administer packages and did patch management.
• Perfom software installation on multiple Unix machines using custom jumpstart.

Environment: Sun Solaris 2.6/2.5.1, Sun Solstice Disksuite, NIS, Remedy client, Mail Server, Apache Web Server, CORBA, SNMP, Oracle 7x, UNIX