Business intelligence skills: ETL, Data warehousing, OLAP, Reporting; Tools Pentaho Suite, MS SQL Server, Spago BI.
Analysis and modeling: UML, Merise, BPMN.
Database systems: MySQL, Postgresql, Oracle, SQL Server.
Database administration: Oracle 11g.
Development environments: Eclipse, Dev C++.
Programming Language: C/C++, XML, JAVA.
Web development: HTML/PHP.
System integration: Windows, Linux (fedora).
Management skill: Project Management, project lifecycle (GANTT)
Network Background: TCP/IP
Standards: ITIL, eTOM (enhanced telecom operations), SID (information framework), Business Metrics, CMMI.
Others: Problem Solving and analytical skills
Document Management system developer (Workflow developer)
- Monitoring of an existing Workflow that concern
- The instruction of credit records for companies.
- Development of an electronic document management system that concern
- The management of credit facilities for companies.
- Modeling of the associated workflow that is based on business processes.
- Create the workflow application, the forms and the items associated.
- Integrate the digital signature in the workflow projects.
Tools: BPMN, EMC² Documentum, forms builder, process builder.
- Modeling and development of a standard BI solution to improve Customer Experience for a service provider.
- Selection of the optimal KPIs related to Customer Experience and Operation Efficiency from the Business Metrics Framework.
- Contribution to the development of TM forum Standards.
- Design a Customer Experience DataMart.
- Elaboration of the reports and the dashboards necessary for monitoring the Customer Behaviors
Tools: Method RUP and GIMSI, Standards: eTOM, SID and Business Metrics framework, UML, Pentaho Suite, Postgresql.
- Design and development of BI solution to control and monitor the operating performance of the Information System.
- The elaboration and the automation of IT dashboards.
Tools: Method GIMSI, UML, Pentaho Suite: Pentaho Data Integration, Pentaho Schema Workbench, Pentaho Report Designer, Pentaho Server and Administration, MySQL.
- Development of an application that assure guiding the music automatically in the audio system of the airport.