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Senior Consultant Resume

PROFESSIONAL EXPERIENCE

Confidential

Senior Consultant

Responsibilities:

  • Analysis, design and build Confidential applications.
  • Write user stories as part of agile methodology.
  • Working on sprints and commit to delivery timelines.
  • Creating thin BCs in order to minimize the generated query columns and joins by eliminating the unnecessary ones.
  • Modifying existing monitoring scripts to comply with the new environment build.
  • Performed production environment verification for the upgraded Confidential version (from 8.0 to 8.1) and tuned the components to provide best - of-breed service and make sure that the Confidential application is leverage the available hardware based on the users landscape.
  • Worked on different performance tuning areas, from web server tuning through to Database, Confidential Server and components tuning.
  • Worked on testing F5 load balancer optimization with Confidential to ensure that the optimization parameters have taken effect on the application response time.
  • Generating SARM reports in order to verify the response time for different areas and see of there is a bottleneck in the system.
  • Troubleshooting various environments issues (connectivity, firewall, …etc.) and perform root-cause analysis.
  • Converting CRM application to Open UI and ensuring that the same functionality that used to be there for HI still function in OUI.
  • Writing CSS, JS files to fix some defects with OOTB OUI user interface.
  • Writing JavaScript files for Physical Render and Presentation Model.
  • Developing new requirements using Confidential Tools including (eScript, Business Services, BCs, Workflows, Runtime events, Workflow Policies, EIM jobs, PL\SQLs).
  • Developing functional requirements into low-level technical design using Confidential Tools, Workflows, Runtime Events, Applets, BCs, and BOs.
  • Modifying OOTB Confidential workflows and customize Confidential existing workflow \ eScript code to implement new requirements.
  • Reverse engineering existing code and revamping the code to apply best practice.

Confidential

Senior Confidential Consultant

Responsibilities:

  • Translating Functional Design Document into Technical Design Document.
  • Developing functional requirements into low-level technical design using Confidential Tools, Workflows, Runtime Events, Applets, BCs, and BOs.
  • Modifying OOTB Confidential MDM workflows and customize Confidential MDM to comply with customer matching rules.
  • Integration with external system using Confidential outbound web services.
  • Integrating external system with Confidential MDM and adjusting the matching rule engine to meet business requirement.
  • Using Informatica Identity Resolution to perform deduplication and address cleansing using address doctor.
  • Configuring IIR Matching Rules to comply with business needs by defining matching fields based on which fields are used to define a customer.
  • Using Batch integration along with data quality components to eliminate duplicates across legacy systems.
  • Configuring survivorship rules make sure that only data coming from trusted sources are updating certain critical key fields like Names, SSNs…etc. by adjusting the confidence level of each system added to specific attribute group.

Confidential

Senior Advanced Customer Engineer

Responsibilities:

  • Analysis Confidential server crashes, identify root cause for the crash by checking FDR files and fix issues from both Arch. & configuration perspectives.
  • Monitoring around 30 servers and report any leak that might affect enterprise performance.
  • Develop shell scripts to monitor and report any component that has load on HW and identify the root cause for the issue and work on that immediately to ensure smoothing of production system.
  • Deliver monthly report declaring the system bottlenecks and performance problems and giving recommendation to system & network engineer to resolve any issues with the production system.
  • Prepare Performance Health Check monthly reports to ensure stability of production systems.

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