Business Development Lead Resume

SUMMARY

My professional experience in the private sector includes business consulting, process design and implementation, and design of new systems and procedures.
I have worked with a variety of industry specialties which include Insurance, Retail, Finance, Retirement Plans and Health & Productivity.
I have worked alone and on project teams, and led business and IT teams through project engagements from Initiate to Implementation.

TECHNICAL SKILLS

Office Tools: MS Windows, Lotus Notes, Word, Excel, Access, PowerPoint, Project, Internet Explorer, Visio, QuickrMS SharePoint, MS Outlook, Clear Quest, Quality Center

Creative Software: Adobe Illustrator, Adobe PhotoShop, Adobe Acrobat Professional, Microsoft Publisher

Web Development: HTML, XML, JavaScript, VBScript, FrontPage, Dreamweaver, Fireworks, Netscape Navigator, Visual Basic

PROFESSIONAL EXPERIENCE

Business Development Lead

Confidential

Responsibilities:

Facilitate requirements gathering and business process modeling sessions with stakeholders, and am accountable for business deliverable work products.
Utilize ESDM, Change Management and PMP methodologies to achieve specific goals.
Ensure that the solution fits the business objectives and customer needs within budgeted constraints.
Work in waterfall and agile development models.

Implementation Consultant

Confidential

Responsibilities:

Led teams consisting of business analysts, sales professionals, software developers, marketing and operations staff to design additional web - based product offerings for customers.
Trained and managed teams for both Health & Wellness and Leave Administration program implementations.
Reduced cost of program launch activities with changes to implementation process.
Improved client satisfaction on program implementations by 50% for 2009.

Sr. Consultant

Confidential, Worthington, OH

Responsibilities:

Led a team of 11 on the development of sales support systems for a new product launch which brought the client $1 million in sales in the first year.
Developed 23 course offerings and assessment tests for the training division.
Managed recruiting and training initiative for new-hires.

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