SUMMARY

• As a business professional, I’m trained to listen to customers and ask questions that help identify their critical needs.
• I’m self - motivated and manage my time effectively.
• Whether alone on in a team, I strive to contribute to the success of the organization, handling complex information and solving difficult problems using a collaborative and flexible methodology.
• I’m comfortable working and presenting to all levels of management as well as mentoring my co-workers.
• I tailor my work schedule to meet the demands of the project and am available to travel as needed.
• Observes and evaluates all aspects of a problem to formulate optimum cost efficient solutions.
• Motivates and inspires associates to form highly cohesive and goal-oriented teams.
• Effectively communicates at all levels of the organization.
• Seeks out opportunities to improve department’s effectiveness and contribution to the organization.

TECHNICAL SKILLS

Office Tools: MS Windows, Lotus Notes, Word, Excel, Access, PowerPoint, Project, Internet Explorer, Visio, QuickrMS SharePoint, MS Outlook, Clear Quest, Quality Center

Creative Software: Adobe Illustrator, Adobe PhotoShop, Adobe Acrobat Professional, Microsoft Publisher

Web Development: HTML, XML, JavaScript, VBScript, FrontPage, Dreamweaver, Fireworks, Netscape Navigator, Visual Basic

PROFESSIONAL EXPERIENCE

Business Development Lead

Confidential

Responsibilities:

• Facilitate requirements gathering and business process modeling sessions with stakeholders, and am accountable for business deliverable work products.
• Utilize ESDM, Change Management and PMP methodologies to achieve specific goals.
• Ensure that the solution fits the business objectives and customer needs within budgeted constraints.
• Train customers on new business processes and applications.

Implementation Consultant

Confidential, Columbus, OH

Responsibilities:

• Led teams consisting of business analysts, sales professionals, software developers, marketing and operations staff to design additional web-based product offerings for customers.
• Trained and managed teams for both Health & Wellness and Leave Administration program implementations.
• Reduced cost of program launch activities with changes to implementation process.