Functional Consultant Resume

PROFESSIONAL EXPERIENCE

Confidential

Functional Consultant

Responsibilities:

Primary consultant within the Professional Services Group (PSG) providing expertise with the ERP/CRM SaaS property and asset management application
Managed and led off - shore and remote development teams for client projects
Wore multiple hats that included responsibilities such as: Pre-sales, Business Requirements Gathering, Technical Consulting, Strategy Consulting, Product Management, Project Strategy and Management, Market Research and Wireframes Specialist
Helped the company retain a $250,000 international client project by jumping in to provide PM and Functional guidance and help build out their Intranet environment
Led the project by creating a process improvement business plan for a domestic client that prevented 20% loss in project budget
Generated leads using social media and presenting at trade shows; wrote POCs and conducted technical demos
Created complex SharePoint 2010 workflows and InfoPath forms that improved client business process by 40%
Authored 6 white papers that featured product comparisons, market analysis, and brand awareness strategies
Managed and edited web content using HTML, CSS, and JavaScript for clients

Confidential

Technical Lead

Responsibilities:

Primary System & Development Consultant Lead for SharePoint 2007 & 2010 projects
Primary lead in product management activities involving SharePoint; assisted in launching of custom client tools
Designed collaborative sites for internal clients using SharePoint 2007 services and PMPoint web services saving the company $125,000 in contractual expenses
Strategized migration processes of SharePoint environments that helped retain project budget of over $150,000
Helped streamline business processes to identify gaps / wastes across the 3 company branches and 400 employees
Conducted market analysis between various biotech-centric technologies; provided business recommendations
Interviewed, hired and trained new employees within the Enterprise Applications Practice
B2B consulting with third party vendors (e.g. Ensynch, FPWeb and Cisco) to develop OOB custom dashboard sites
Assisted in the non-profit business merging negotiations with the off-shore LBT team of Luxembourg
Managed SharePoint content using HTML & JavaScript for various departmental sites
Wrote and presented business plans to C-executives within the organization

Confidential

Content Manager

Responsibilities:

Managed/edited content as lead Content Manager for the ACSS team public-facing website
Help re-structure company website and exceed requirements within 20-day window - saving over $5,000 in additional contract work
Primary point of contact for troubleshooting web browser and Microsoft SharePoint & InfoPath issues
Provided remote-IT technical support as needed for the communications and marketing departments
Strategized and implemented backup operations of multiple websites on a recurring monthly basis

Confidential

Systems Engineer

Responsibilities:

Managed 4 technical teams (8-12 people) in their progress of transitional activities as primary lead
Knowledge and experience with SIGINT performance modeling for DoD Avionics System Designs
Managed executive level tasks and budget as a Cost Account Manager on projects worth $65 Million USD
Led a team of 7 senior executives in a successful Root Cause Analysis (RCA) event for a major software release that saved the program $300,000 USD in additional expenditures and prevented a loss of $1.6 M USD in contracts
Created a plan to enhance the model which would help predict errors within each group in order to better prepare for a customer delivery. Plan was approved by customer and Confidential and saved the business $1.2 M USD in future contract expenses
Completed market research that helped save over $110K USD in the integration of security software for a major software release
Served as a Systems Engineering Advisor to 6 high school students participating in the Confidential Information Technology Apprenticeship Program (ITAP) from June to August 2010
Recognized as an Innovator of Performance & Process Improvement design (named “Hats Off ”) for LM Corporate HR, March 2011
Creator of Intuit Brainstorm application training slides and reference card for IS&GS Civil CTO senior executives, January 2011
Recognized as “Star Performer” by senior management in performance modeling, August 2010