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Functional Consultant Resume

PROFESSIONAL EXPERIENCE

Confidential

Functional Consultant

Responsibilities:

  • Primary consultant within the Professional Services Group (PSG) providing expertise with the ERP/CRM SaaS property and asset management application
  • Managed and led off - shore and remote development teams for client projects
  • Wore multiple hats that included responsibilities such as: Pre-sales, Business Requirements Gathering, Technical Consulting, Strategy Consulting, Product Management, Project Strategy and Management, Market Research and Wireframes Specialist
  • Helped the company retain a $250,000 international client project by jumping in to provide PM and Functional guidance and help build out their Intranet environment
  • Led the project by creating a process improvement business plan for a domestic client that prevented 20% loss in project budget
  • Generated leads using social media and presenting at trade shows; wrote POCs and conducted technical demos
  • Created complex SharePoint 2010 workflows and InfoPath forms that improved client business process by 40%
  • Authored 6 white papers that featured product comparisons, market analysis, and brand awareness strategies
  • Managed and edited web content using HTML, CSS, and JavaScript for clients

Confidential

Technical Lead

Responsibilities:

  • Primary System & Development Consultant Lead for SharePoint 2007 & 2010 projects
  • Primary lead in product management activities involving SharePoint; assisted in launching of custom client tools
  • Designed collaborative sites for internal clients using SharePoint 2007 services and PMPoint web services saving the company $125,000 in contractual expenses
  • Strategized migration processes of SharePoint environments that helped retain project budget of over $150,000
  • Helped streamline business processes to identify gaps / wastes across the 3 company branches and 400 employees
  • Conducted market analysis between various biotech-centric technologies; provided business recommendations
  • Interviewed, hired and trained new employees within the Enterprise Applications Practice
  • B2B consulting with third party vendors (e.g. Ensynch, FPWeb and Cisco) to develop OOB custom dashboard sites
  • Assisted in the non-profit business merging negotiations with the off-shore LBT team of Luxembourg
  • Managed SharePoint content using HTML & JavaScript for various departmental sites
  • Wrote and presented business plans to C-executives within the organization

Confidential

Content Manager

Responsibilities:

  • Managed/edited content as lead Content Manager for the ACSS team public-facing website
  • Help re-structure company website and exceed requirements within 20-day window - saving over $5,000 in additional contract work
  • Primary point of contact for troubleshooting web browser and Microsoft SharePoint & InfoPath issues
  • Provided remote-IT technical support as needed for the communications and marketing departments
  • Strategized and implemented backup operations of multiple websites on a recurring monthly basis

Confidential

Systems Engineer

Responsibilities:

  • Managed 4 technical teams (8-12 people) in their progress of transitional activities as primary lead
  • Knowledge and experience with SIGINT performance modeling for DoD Avionics System Designs
  • Managed executive level tasks and budget as a Cost Account Manager on projects worth $65 Million USD
  • Led a team of 7 senior executives in a successful Root Cause Analysis (RCA) event for a major software release that saved the program $300,000 USD in additional expenditures and prevented a loss of $1.6 M USD in contracts
  • Created a plan to enhance the model which would help predict errors within each group in order to better prepare for a customer delivery. Plan was approved by customer and Confidential and saved the business $1.2 M USD in future contract expenses
  • Completed market research that helped save over $110K USD in the integration of security software for a major software release
  • Served as a Systems Engineering Advisor to 6 high school students participating in the Confidential Information Technology Apprenticeship Program (ITAP) from June to August 2010
  • Recognized as an Innovator of Performance & Process Improvement design (named “Hats Off ”) for LM Corporate HR, March 2011
  • Creator of Intuit Brainstorm application training slides and reference card for IS&GS Civil CTO senior executives, January 2011
  • Recognized as “Star Performer” by senior management in performance modeling, August 2010

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