Small Business Owner Resume Chapel Hill, NC - Hire IT People

SUMMARY:

Skilled marketing professional focused on exceeding revenue goals, driving high - volume new user acquisition and growing subscription- based businesses. Versed in all aspects of marketing campaigns from concept development to execution and launch.Public relations expert possessing excellent project management, leadership and event planning skills with a strong background in consumer public relations.Exceptional Program Manager highly skilled at shifting between various roles within managerial positions. Active and empathetic listener with a passion for social work. Brand development Brand recognition optimization Graphic design Knowledge of market trends Multi-media marketing Interactive marketing Channel strategy Media relations Trade shows Special events planning Account management Fluent in English

EXPERIENCE:

Small Business Owner

Confidential, Chapel Hill, NC

Responsibilities:

Created and executed marketing/PR campaigns, including new product introductions and existing product development.
Created solutions in the areas of inventory, sales reporting, distribution and product upgrades that led to system improvements and streamlined processes.
Created standard quarterly marketing collateral while ensuring all deadlines were met.
Utilized HTML coding strategies to design dynamic email messages and tracking software to follow customer conversation rates, increasing email campaign efficiency.
Managed projects and served as primary liaison between client and multiple internal groups to ensure clarity of goals and quality and adherence to deadlines.
Communicated with customers, employees and other individuals to answer questions and explain information.Identified, coordinated and participated in client relationship - building activities and meetings.Planned strategic brand - building events to expand the product portfolio.
Contacted new and existing customers to discuss how specific products could meet their needs.Generated new sales opportunities through direct and telephone selling and emails.
Developed innovative business plans and sales strategies for vertical markets.
Developed a new customer base consisting of five accounts.

Business Manager

Confidential, Chapel Hill, NC

Responsibilities:

Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and resolved complaints.
Opened a new store location and assisted in recruiting and new staff.Stocked and restocked inventory when shipments were received.
Reorganized the sales floor to meet company demands.
Directed and supervised employees engaged in sales, inventory- taking and reconciling cash receipts.
Determined staff promotions and demotions, and terminated employees when necessary.Completed weekly schedules according to payroll policies.
Trained all new managers on store procedures and policies.Maintained daily record of all transactions.Wrote order supply requests to replenish merchandise.
Trained staff to deliver outstanding customer service.Addressed and corrected sales staff communication issues in a tactful and effective manner.

Web Developer / Business Administration Manager

Confidential, Greensboro, NC

Responsibilities:

Contributed to relevant blogs, conferences and events both off - line and online to increase brand awareness.
Analyzed ratings and programming features of competitors to evaluate the effectiveness of marketing strategies.
Planned and negotiated media buys, including TV, radio, print and digital.
Managed the complete redesign and launch of the company's website in 5 months.
Created an official company page on Facebook to facilitate interaction with customers.
Developed onsite body content, meta descriptions and page titles in support of SEO strategies.

We provide IT Staff Augmentation Services!

Small Business Owner Resume

Chapel Hill, NC

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship