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Senior Director Of Innovation Resume

SUMMARY

  • Seasoned professional with 20+ years’ experience and combined expertise in product management. Legacy of excellence in orchestrating web - based solutions leading to organizational growth and multi-million dollar revenue in highly competitive industries including Financial Services, Recruitment, and Banking.

PROFESSIONAL EXPERIENCE

Confidential

Senior Director of Innovation

Responsibilities:

  • Oversaw the creation and implementation of Vitae, a massive networking and career progression resource for higher education professionals yielding phenomenal results:
  • Garnered nearly 1 million members in less than 3 years.
  • Built “Apply with Vitae” product feature, boosting additional membership rate by 67% and creating a revenue stream for the product.
  • Skillfully leveraged Lean Launchpad methodology, reaping significant organizational benefits:
  • Implemented company’s first innovation and product management processes.
  • Successfully navigated diverse personalities, transforming overall culture into collaborative and innovative environment embracing mission accomplishment.
  • Mentored 8 employees; 3 were promoted over peers.

Confidential

Director of Product Management

Responsibilities:

  • Conceptualized and implemented management feedback process that communicated critical product information sharing throughout the organizational hierarchy with favorable outcomes:
  • Created a productive framework positively impacting all working groups in the company.
  • Improved product development processes and overall employee morale.
  • Mastered the art of quickly—identifying client needs, conducting research, and producing results needed to validate product decision making. Led to:
  • 83% increase in visits by existing users.
  • 20% reduction in the attrition of premium job seeker products.
  • Incorporated market research into the product development process, resulting in increased product usage, development efficiency, and client satisfaction.

Confidential

Senior Principal Product Manager

Responsibilities:

  • Collaborated with geographically dispersed cross functional groups to establish first ever expedited bill pay product. Developed, managed, and launched application features that triggered growth and sales.
  • Exceeded goal for financial institution “buy-in” by 35%.
  • Pricing, delivery timing and marketing strategies became the model for the largest US banks.
  • Conducted extensive market research, coupled with multiple promotional presentations, leading to a highly successful product redesign/launch of hosted online banking and bill pay application and a 50% increase in Net Promoter Score.
  • Introduced a suite of personal finance products that enhanced client banking capabilities and increased revenue by 33%.

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