Senior Director of Innovation Resume

SUMMARY

Seasoned professional with 20+ years’ experience and combined expertise in product management. Legacy of excellence in orchestrating web - based solutions leading to organizational growth and multi-million dollar revenue in highly competitive industries including Financial Services, Recruitment, and Banking.

PROFESSIONAL EXPERIENCE

Confidential

Senior Director of Innovation

Responsibilities:

Oversaw the creation and implementation of Vitae, a massive networking and career progression resource for higher education professionals yielding phenomenal results:
Garnered nearly 1 million members in less than 3 years.
Built “Apply with Vitae” product feature, boosting additional membership rate by 67% and creating a revenue stream for the product.
Skillfully leveraged Lean Launchpad methodology, reaping significant organizational benefits:
Implemented company’s first innovation and product management processes.
Successfully navigated diverse personalities, transforming overall culture into collaborative and innovative environment embracing mission accomplishment.
Mentored 8 employees; 3 were promoted over peers.

Confidential

Director of Product Management

Responsibilities:

Conceptualized and implemented management feedback process that communicated critical product information sharing throughout the organizational hierarchy with favorable outcomes:
Created a productive framework positively impacting all working groups in the company.
Improved product development processes and overall employee morale.
Mastered the art of quickly—identifying client needs, conducting research, and producing results needed to validate product decision making. Led to:
83% increase in visits by existing users.
20% reduction in the attrition of premium job seeker products.
Incorporated market research into the product development process, resulting in increased product usage, development efficiency, and client satisfaction.

Confidential

Senior Principal Product Manager

Responsibilities:

Collaborated with geographically dispersed cross functional groups to establish first ever expedited bill pay product. Developed, managed, and launched application features that triggered growth and sales.
Exceeded goal for financial institution “buy-in” by 35%.
Pricing, delivery timing and marketing strategies became the model for the largest US banks.
Conducted extensive market research, coupled with multiple promotional presentations, leading to a highly successful product redesign/launch of hosted online banking and bill pay application and a 50% increase in Net Promoter Score.
Introduced a suite of personal finance products that enhanced client banking capabilities and increased revenue by 33%.