OBJECTIVE

• To work in an IT environment where I can combine my educational training and work experience in Information Technology to work towards achieving the organizational goals and objectives.

TECHNICAL SKILLS

• Microsoft Office; Word, Excel, PowerPoint, Project, Publisher, Access and Outlook
• SQL, XML, Visual Basics, PeopleSoft, SPSS, Visual Basics and Filemaker

PROFESSIONAL EXPERIENCE

Confidential

Graduate Assistantship, IT

Responsibilities:

• Resolve IT client issues; Hardware, Software, Networking, Antivirus
• Build, provision, configure and deploy client PCs
• Inventory Management, assisted in maintaining the IT physical asset inventory
• Assisting in creating data mappings between interfaces of enterprise applications (SQL, XML, Excel)
• Assisted in maintaining security in an IT environment that employs sensitive student data
• Mange IT projects as directed by the Associate Register ; forms, replace, inventory

Confidential

Security Systems Analyst

Responsibilities:

• Monitored and protected security systems including employees, partners, products, and facilities
• Security is fully converged, combining physical security, information, (including IT) and product security with business continuity/crisis planning
• Respond to emergency help line to assist employees with product vaccines and technologies
• Assisted the employees by looking up needed sensitive information

Confidential

Sales/IT Tech Representative

Responsibilities:

• Develop and improve analytical methods to meet operations and customer needs in accordance with regulations
• Ensure proper and timely performance of selling electronics
• Assist customers in time of need/questions

­­­­­­­­­­­­­­­­­­­­­­­­­­