SUMMARY
- Senior Application Consultant: Did implementations of LN Logistics for Nesma Trading Company, a construction and security device manufacturing company in Saudi Arabia.
- Senior consultant implementing LN Sales, Purchasing, Warehousing, Pricing, Commissions/Rebates, Service and Dynamic Enterprise Modeling (DEM).
- Senior consultant doing Business Process Improvement and Business Process Reengineering projects with LN Logistics packages.
- Completed full cycle implementations for 4 companies (multiple sites) on ERP LN (FP2,FP5 and FP7) for LN Order Management, Warehousing, Pricing, Service, etc.
- Implemented different versions of Baan (Baan IV, Infor ERP LN) for global customers. Proficient in Order Management (Sales, Purchasing), warehousing and Service Modules.
- Worked for 7 years Confidential as a Senior Support Analyst supporting all LN Logistics modules including Sales, Purchasing, Pricing, Commissions, Rebates, Warehousing, Service Module and the PROVIA Warehouse Management System (WMS).
PROFESSIONAL EXPERIENCE
Senior Consultant
Confidential
Responsibilities:
- Implementing Sales, Purchasing, Warehousing and Pricing as Principal Logistics consultant for Distribution and Service.
- Defining scope of the project, project schedules.
- Preparing AS - IS study, TO-BE document preparation
- Preparing test server and installed LN environment on test server
- Configuring companies and mapping the processes in TEST server.
- Presenting CRP-I and identifying the gaps.
- Presented business process solution proposals
- Identifying Critical process customization and preparing functional specs for customization.
- Providing training to the users and arranging for CRP - II with tested customizations.
- Assisted with migration of static and dynamic (open order) data
- Preparation of User Manuals
- Updating of weekly status reports
- Arranging information for daily, weekly and steering committee meetings.
- Adhering to time schedules and timely completion of project.
Senior Consultant
Confidential
Responsibilities:
- Implementing Sales, Purchasing, Warehousing, Pricing and Service in multiple divisions.
- Defining scope of the project, project schedules.
- Preparing AS-IS study, TO-BE document preparation
- Training key users on Order Management and Warehousing packages of LN
- Developing functional specifications and tested Warehousing Integration with LN After Sales Service Integration with Service Car and the after sales Service
- Training and testing LN functionality for rejected material at warehouse reject locations
- Testing and documenting all LN warehousing functionality
- Providing detailed training on Distribution, Warehousing and Service functionality
Senior Product Support Consultant
Confidential
Responsibilities:
- Troubleshooting post implementation issues for global customers, in the LN Sales, Purchasing, Warehousing, Distribution and Service modules.
- Functionally analyzing customer problems and providing solutions
- Critical analysis of the customer requirements and raising enhancement requests to the Development Team
- Knowledge Transfer and Knowledge Acquisition
- Debug customer programs in LN Tools
- Provided training to the colleagues in Sydney support center through web on commissions and Rebates module.
- Prepared Functional documents for latest versions of LN and Baan ERP
- Testing of new solutions and help development team in filling the functional gaps.
