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Senior Consultant Resume

SUMMARY

  • Senior Application Consultant: Did implementations of LN Logistics for Nesma Trading Company, a construction and security device manufacturing company in Saudi Arabia.
  • Senior consultant implementing LN Sales, Purchasing, Warehousing, Pricing, Commissions/Rebates, Service and Dynamic Enterprise Modeling (DEM).
  • Senior consultant doing Business Process Improvement and Business Process Reengineering projects with LN Logistics packages.
  • Completed full cycle implementations for 4 companies (multiple sites) on ERP LN (FP2,FP5 and FP7) for LN Order Management, Warehousing, Pricing, Service, etc.
  • Implemented different versions of Baan (Baan IV, Infor ERP LN) for global customers. Proficient in Order Management (Sales, Purchasing), warehousing and Service Modules.
  • Worked for 7 years Confidential as a Senior Support Analyst supporting all LN Logistics modules including Sales, Purchasing, Pricing, Commissions, Rebates, Warehousing, Service Module and the PROVIA Warehouse Management System (WMS).

PROFESSIONAL EXPERIENCE

Senior Consultant

Confidential

Responsibilities:

  • Implementing Sales, Purchasing, Warehousing and Pricing as Principal Logistics consultant for Distribution and Service.
  • Defining scope of the project, project schedules.
  • Preparing AS - IS study, TO-BE document preparation
  • Preparing test server and installed LN environment on test server
  • Configuring companies and mapping the processes in TEST server.
  • Presenting CRP-I and identifying the gaps.
  • Presented business process solution proposals
  • Identifying Critical process customization and preparing functional specs for customization.
  • Providing training to the users and arranging for CRP - II with tested customizations.
  • Assisted with migration of static and dynamic (open order) data
  • Preparation of User Manuals
  • Updating of weekly status reports
  • Arranging information for daily, weekly and steering committee meetings.
  • Adhering to time schedules and timely completion of project.

Senior Consultant

Confidential

Responsibilities:

  • Implementing Sales, Purchasing, Warehousing, Pricing and Service in multiple divisions.
  • Defining scope of the project, project schedules.
  • Preparing AS-IS study, TO-BE document preparation
  • Training key users on Order Management and Warehousing packages of LN
  • Developing functional specifications and tested Warehousing Integration with LN After Sales Service Integration with Service Car and the after sales Service
  • Training and testing LN functionality for rejected material at warehouse reject locations
  • Testing and documenting all LN warehousing functionality
  • Providing detailed training on Distribution, Warehousing and Service functionality

Senior Product Support Consultant

Confidential

Responsibilities:

  • Troubleshooting post implementation issues for global customers, in the LN Sales, Purchasing, Warehousing, Distribution and Service modules.
  • Functionally analyzing customer problems and providing solutions
  • Critical analysis of the customer requirements and raising enhancement requests to the Development Team
  • Knowledge Transfer and Knowledge Acquisition
  • Debug customer programs in LN Tools
  • Provided training to the colleagues in Sydney support center through web on commissions and Rebates module.
  • Prepared Functional documents for latest versions of LN and Baan ERP
  • Testing of new solutions and help development team in filling the functional gaps.

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