Senior Consultant Resume

SUMMARY

Senior Application Consultant: Did implementations of LN Logistics for Nesma Trading Company, a construction and security device manufacturing company in Saudi Arabia.
Senior consultant implementing LN Sales, Purchasing, Warehousing, Pricing, Commissions/Rebates, Service and Dynamic Enterprise Modeling (DEM).
Senior consultant doing Business Process Improvement and Business Process Reengineering projects with LN Logistics packages.
Completed full cycle implementations for 4 companies (multiple sites) on ERP LN (FP2,FP5 and FP7) for LN Order Management, Warehousing, Pricing, Service, etc.
Implemented different versions of Baan (Baan IV, Infor ERP LN) for global customers. Proficient in Order Management (Sales, Purchasing), warehousing and Service Modules.
Worked for 7 years Confidential as a Senior Support Analyst supporting all LN Logistics modules including Sales, Purchasing, Pricing, Commissions, Rebates, Warehousing, Service Module and the PROVIA Warehouse Management System (WMS).

PROFESSIONAL EXPERIENCE

Senior Consultant

Confidential

Responsibilities:

Implementing Sales, Purchasing, Warehousing and Pricing as Principal Logistics consultant for Distribution and Service.
Defining scope of the project, project schedules.
Preparing AS - IS study, TO-BE document preparation
Preparing test server and installed LN environment on test server
Configuring companies and mapping the processes in TEST server.
Presenting CRP-I and identifying the gaps.
Presented business process solution proposals
Identifying Critical process customization and preparing functional specs for customization.
Providing training to the users and arranging for CRP - II with tested customizations.
Assisted with migration of static and dynamic (open order) data
Preparation of User Manuals
Updating of weekly status reports
Arranging information for daily, weekly and steering committee meetings.
Adhering to time schedules and timely completion of project.

Senior Consultant

Confidential

Responsibilities:

Implementing Sales, Purchasing, Warehousing, Pricing and Service in multiple divisions.
Defining scope of the project, project schedules.
Preparing AS-IS study, TO-BE document preparation
Training key users on Order Management and Warehousing packages of LN
Developing functional specifications and tested Warehousing Integration with LN After Sales Service Integration with Service Car and the after sales Service
Training and testing LN functionality for rejected material at warehouse reject locations
Testing and documenting all LN warehousing functionality
Providing detailed training on Distribution, Warehousing and Service functionality

Senior Product Support Consultant

Confidential

Responsibilities:

Troubleshooting post implementation issues for global customers, in the LN Sales, Purchasing, Warehousing, Distribution and Service modules.
Functionally analyzing customer problems and providing solutions
Critical analysis of the customer requirements and raising enhancement requests to the Development Team
Knowledge Transfer and Knowledge Acquisition
Debug customer programs in LN Tools
Provided training to the colleagues in Sydney support center through web on commissions and Rebates module.
Prepared Functional documents for latest versions of LN and Baan ERP
Testing of new solutions and help development team in filling the functional gaps.