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It Manager, Resume

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Scottsdale, AZ

SUMMARY

  • Self - motivated leader dat is a leading-edge technologist and results-driven in company operations; all aspects of information technology, wif business background and manufacturing process, 15 years of hands-on experience wif multiple software platforms.
  • 0 years of increasing responsibilities in IT management as a result-focused candidate seeking to contribute comprehensive management background in strategic planning, operations development and process improvement toward supporting a progressive organization while optimizing performance.
  • Possess an in-depth understanding of emerging technologies. Seeking a position inside a fast-paced, dynamic environment dat collaborations and TEMPhas a partnership wif all business stakeholders. Leads highly visible public technology projects in an aggressive, deliverable oriented collaborative team.
  • Responsibilities include multiple state and tribal governments, multi-million-dollar network deployments and product launches, budgets, policies, business analysis, risk assessment, auditing, cross-functional operations, and domestic Microsoft Dynamics® AX 2012ic, global, and tactical planning.

TECHNICAL SKILLS

  • Malwarebytes, Bitdefender, Last pass, Solar winds,
  • MS Office 365 Advance Threat Management, Duo Security and RSA exchange 2010, Barracuda Web And Spam filters, TCP/IP; UNIX, Linux, C++, Java SQL,
  • Windows 2000,2003,2008 Server, Active Directory, Office 2003,2007,2010, Windows XP, 7, Novell GroupWise, Citrix, Proxy Master, CA LANDesk, Remedy ticketing system, Hyland On base 10, 12, A+ certified, End Point,
  • Storage Area Network (SAN) Tester, Administrator for the Computer Environment (CEP) Tool, Tivoli Desktop Inventory Tool and the DB2 Database Tools, Citrix XenApp, Citrix Desktop, Microsoft Office Communicator, elStrat Engage, Quest Password Self Service, Virus and Spyware Removal, Performance Optimization, Software Installation, Networking (wireless), Hardware Updates, Internet Setup, Troubleshooting,,
  • Data Backup and Recovery, Basic Security Testing, Project Management, Quality Assurance Software Testing,
  • Desktop Support, Peripheral Devices, cabling, On-Site Analyze, Routers, Switches, Hubs, UPS, Roaming Profiles,
  • Password Resets, Key Watcher, Identipass, Web Inspector, ADP accounting software, MAS 200, Ticket Master, Aristocrat Oasis System, Planet Bingo,
  • Global Cash Access, Food Track, Micros, Track-It 6.0 Enterprise Edition, Dame Ware Remote Control, Net Vu Point, Blackberry, VMware vSphere Client

EMPLOYMENT HISTORY

IT Manager,

Confidential,

Responsibilities:

  • My duties included maintaining the hardware, software, and security of the information technology systems and servers to allow for 24x7 operations.
  • Responsible for supporting computer, web, network administration and software.
  • These duties include managing security practices, inventory control, ordering and tracking computer equipment, maintaining backup and recovery system, administering domain names, email and logon accounts and user rights, set up and maintenance of intranet sites, and development and deployment of materials and documentation.

IT Security Manager,

Confidential, Scottsdale, AZ

Responsibilities:

  • My duties include devolving software solutions for enhancing the security needs at GHA technologies.
  • I deploy security software for a mixed bring you're own device environment and design security at the machine level wif includes Malwarebytes and Bitdefender. Daily auditing of security reports wif reconciliation reports.
  • All the data generated needs to be complied into a useable format to ensure daily compliance. business productivity and reduce risks.
  • I have implemented Last pass enterprise level, Solar winds, Malwarebytes Bitdefender, MS Office 365 Advance Threat management.
  • I management anit-Spam levels in office 365 exchange.
  • I implement and manage multiple layer authentication using Duo Security and RSA software dat is compatible wif Last pass.
  • I run hourly reports on infected machines and remove access to key company software

Corporate Trainer,

Confidential, Phoenix, AZ

Responsibilities:

  • Analyzed complex business needs presented by the user community and/or clients and recommends technical solutions Ensures the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions
  • Directed operations in executing production tasks according to a documented schedule dat met or exceeded customer expectations
  • Produces detailed time line for each application release and implemented TEMPeffective project controls by monitoring the progress of the software release and reporting the status
  • Directed and prioritized the work load of subordinate personnel
  • Managed $1.6 million budget for IT and science improvements
  • Approved all business requirements prior to the technical solution
  • Participated on all hardware and software evaluations and maintenance of vendor contracts
  • Represented the IT function at customer review meeting when appropriate
  • Directed programs for staff
  • Performed liaison duties between users, operations, and programming personnel in the areas of systems design, modifications or trouble shooting
  • Performed salary administration and conducted interviews and making recommendations for new hires, consultants and/or replacement personnel.

Business IT System Analyst,

Confiadential, Phoenix, AZ

Responsibilities:

  • Accounts payable, vendor set-up, and related workflow.
  • Capital assets and capital projects tracking, reporting, and workflow.
  • Grant monitoring, tracking, reporting, and workflow.
  • General Accounting, balance sheet accounts, system set-up, system generated monthly reports
  • Business Objects XI delivers a complete business intelligence (BI) suite wif
  • Central Management Console (CMC)
  • Specialized tools for reporting, query and analysis, and performance
  • Disaster Recovery Testing on highly automated, business integrated solution
  • End-user interaction requirements

Senior LAN Administrator,

Confidential, Tucson, AZ

Responsibilities:

  • Managed and implemented flexible and productive software programs
  • Communicated milestones clearly to junior staff members
  • Expanding to meet demand of 125% increases managing multiple projects, resources and requirements
  • Initiated and developed the disaster procedures and methodologies appropriate for the information infrastructure, Web site, and telephony system to mitigate risks. Successfully created and deployed the infrastructure utilizing LAN/WAN for statewide projects.
  • Oversaw VPN, DHCP, SSL, Citrix, solutions, and Microsoft statewide. Developed and initiated Data/Internet security, auditing, and best-practices procedures. Initiated and designed the infrastructure and rollout for all desktop computers and processes.
  • Implemented best practices on risk mitigation and emergency contingency in manufacturing, ERP, MRP processes, IS departments, and all phases of operations and finance.
  • Managed Bring You're Own Device (BYOD) forecasting planning, organization, control, integration, execution of, and completion of engineering/network/security requirements
  • Disaster Recovery Strategy

Specialist and Technical Coordinator,

Confidential, Phoenix, AZ

Responsibilities:

  • System's technical project manager and program liaison between users of the system, contractors/developers of the system.
  • Analyzed and managed project performance including all phases, dependencies, risks, and strategy
  • Managed deliverables to aggressive time lines while maintain high quality, cost efficiencies, defined scope
  • Electronic Privacy Information Center (EPIC)
  • The Health Information Technology for Economic and Clinical Health Act (HITECH)
  • Implementation on the System Development Life Cycle (SDLC)
  • Ensured project planning, scheduling, tracking, allocating and assess risk
  • Supervised project development and implementation: Project Investment Justification (PIJ),
  • Request for Information (RFI) and Request for Proposal (RFP)
  • Continuously ensuring resource planning matrix is reviewed
  • Collaborate wif other activities in the Bureau associated wif emergency volunteer coordination.
  • Bridging the gap between Business and IT requirements to establish goals, objectives, and policies.
  • Retail industry sales force and Point of Sale systems
  • ISO 27001 / Information Security Management System (ISMS)
  • Managed 11 project management teams on expansions wif a variety of projects and vendors
  • Created a team atmosphere dat is stable and proactive/ Transparency and traceability phases
  • Implemented over $1 million in cost-saving procedures wifin two years
  • Built and managed HIPPA / HI-TECH / The Sarbanes-Oxley Act/ key issues, audit checklist, compliance matrix / SCRUM development methodology
  • Implemented Search Engine Optimization (SEO) tactics and strategies

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