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Senior Programmer Analyst & Business Analyst Resume

SUMMARY

  • Analytical, solutions - driven Senior Archer Analyst with 8 years of experience analyzing business requirements, identifying risk, and implementing next generation solutions to achieve business goals and increase customer satisfaction.
  • Highly skilled at helping customers overcome their most difficult challenges by integrating hands-on design, deployment, process automation, and integration of leading tools and technologies.
  • Proven ability to establish relationships with business partners and IT organization to align technology solutions with business strategies.
  • Recognized as SME for Archer Security Operations within the Cyber Intelligence team.

TECHNICAL SKILLS

  • Governance, Risk, Compliance
  • Process Improvement
  • User Test Cases
  • Troubleshooting
  • Business Analysis & Solutions
  • Data Analysis
  • System Integration Testing
  • Agile Methodology
  • Installation & Configuration
  • Relationship Development
  • Team Leadership
  • Dashboards
  • Requirements Gathering
  • Technology Integration
  • System Architecture
  • SDLC, ITIL, SOX

PROFESSIONAL EXPERIENCE

Confidential

SENIOR PROGRAMMER ANALYST & BUSINESS analyst

Responsibilities:

  • Design business solutions, execute SecOps support and incident management solutions, and resolve complex IT issues.
  • Partner with product owner to ensure system enhancements are optimized prior to implementation.
  • Translate business requirements into RSA Archer business configuration following Agile Methodology.
  • Coordinate performance testing with external teams to improve performance and business outcome.
  • Highly skilled in advanced features: data feeds/imports/publications and Archer 6.x installation.
  • Configure data driven events, data feeds, questionnaires, applications, fields, events, notifications, reports, iView’s, Dashboards, custom workflows, and training and awareness campaigns.
  • Integrate Archer with external tools like CMDB, Splunk, QRadar etc.
  • Compliance assessor for IRM compliance including User Access Reviews and IT Access Reviews.
  • Upgraded SecOps Production and DR environments from v6.2 to v6.7

Senior developer

Confidential

Responsibilities:

  • Design business solutions, execute SecOps support and incident management solutions, and resolve complex IT issues.
  • Partner with product owner to ensure system enhancements are optimized prior to implementation.
  • Translate business requirements into RSA Archer business configuration and SQL data environment.
  • Coordinate performance testing with external teams to improve performance and business outcome.
  • Highly skilled in advanced features: data feeds/imports/publications and Archer 6.x installation.
  • Configure data driven events, data feeds, questionnaires, applications, fields, events, notifications, reports, iView’s, Dashboards, custom workflows, and training and awareness campaigns.
  • Deliver, evaluate, and test large technology efforts; led version upgrade from 5.x to 6.x.

Developer

Confidential

Responsibilities:

  • Enhanced and redesigned existing solutions; migrated Archer solutions from pre-production to production.
  • Integrated Archer with third party tools and databases by implementing workflow using events, record permissions, calculations, and notifications archer.
  • Configure data driven events, data feeds, questionnaires, applications, fields, events, notifications, reports, iView’s, Dashboards, custom workflows, and training and awareness campaigns.
  • Improved functionality and search results efficiency by enhancing database indexing features.
  • SME on ITIL processes, SM9 ticketing, and SPOC within testing and production environments.
  • Center of Excellence Initiatives: mentored and trained new and existing staff on Archer; created technical documents for Archer Applications; and member of technical interview panel for lateral hires.

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