OBJECTIVE

• I’m seeking a position where I can utilize my HR Functional expertize as an HR Consultant within an organization that I can learn and grow longevity with.

TECHNICAL SKILLS

• Computer Literate
• (Microsoft office and Lotus)
• Sales and Marketing
• HRIS (SAP - ECC6,ADP, PeopleSoft, Success Factor)
• Benefits Administration (moderate)
• Employee Relations
• System Security- SuccessFactor
• Consultant
• Customer Services / CRM
• Ad-hoc Reporting
• Orientation & On-Boarding
• Training & Development
• Performance Management
• XML/HTML
• WebEx
• SAP Human Resources Modules

PROFESSIONAL EXPERIENCE

Confidential

EC SuccessFactor Functional Consultant

Responsibilities:

• Co-facilitated workshops for global and localization for a global client
• Responsible to configure RBP Roles and develop a RBP method workbook that would assist client moving forward
• Sole configurator for Employee Central (Foundation Objects/ Employee Data/ Transactions)
• Sole owner for all workbooks: Foundation Objects, Employee Data, RBP, Transaction s, Configuration Tracker
• Responsible to work closely with client to continue gather data for workbooks to meet deadline for IT1
• Prepare weekly status updates on deliverables for the Confidential EC Function Team
• Developed test scenarios and monitored testing results to comply with client and Confidential deadline

Confidential

SuccessFactor Consultant

Responsibilities:

• Responsible for documenting, tracking and providing ongoing metrics for all gaps identified in Fit/Gap sessions
• Identify and implement Basic template design modifications required based on the Basic+ and Full Service country specifications
• Responsible for HRIS related issue resolution, using the SAP SuccessFactors System
• Responsible to all set-up permission roles in RBP
• Configured Dynamic Roles, workflows for testing in all 3 environments per countries requirements and Go-Live
• Lead testing efforts for Employee Central test scenarios and documenting defects in Quality Central
• Define ongoing security processes for implementation project due to all new enhancements by SF
• Escalate risks and issues to the EC HCM Lead and the Sector resources
• Prepare weekly status updates tracking progress of deliverables for the EC HCM Lead
• Project lead for Time Off Module: which includes configuration of (Holiday calendars, time accrual, Leaves, ect) per countries requirements

Confidential

Human Resources Consultant

Responsibilities:

• Consult and collaborate with senior managers to identify HR Issues or concerns and develop an understanding of the organizational environment.
• Manage and track all defects, pre-production, and report resolution progress to client and client executives
• Responsible for reviewing, evaluating, prioritizing, and assigning all defects, across multiple releases, to development teams
• Responsible for validating defect severities and criticalities as they pertain to the overall delivery of a scope of work and impact to overall business
• Coordinate and lead defect meetings between developers and testers to resolve all issues
• Assisted in the HR Portal and Service Delivery model implementation
• Work closely with the IT team on on-going HR process changes
• Actively designed the HR Global process maps by working closing with our HRIS PeopleSoft System
• Participated in the HR Scope design (Companies, Geographical and processes)
• Conducted local workshops (NAG) in order to collect the local business requirements for process design
• Preparation of the templates for HR Service Center Go-Live
• Ongoing tracking of changes due to the global processes implementation & collect HR general issues.

Confidential

SAP - ESS/MSS Global HR Transformation Consultant

Responsibilities:

• Principle HR leader supporting Coca-Cola NAG/LAG Region of HR Operations
• Worked on-site as part of the Europe/Eurasia Africa team to facilitate testing among business power users by providing detailed instructions to run scripts and by answering any questions during execution
• Gained SAP knowledge on the job to include data mining, transactional quality assurance checks, and defect resolution
• Created defect report for the weekly scorecards
• Facilitate ongoing meeting with LAG HR Operations team via-web and NAG team on site
• Contributed to successfully delivering User Acceptance Testing (UAT) on time and within budget
• Contributed to documenting the testing process within the Testing Methodology Handbook
• Made process improvement suggestions to team lead concerning test execution planning and design for this phase and the subsequent phases
• Managed security on the SAP system for internal and external usage. (Portal and MyHR site)
• Participated in Go Live for Shared Service Center - provided guidance on how knowledge/CRM
• Finished touches on process maps with final changes directed by executive team
• Gathered and analyzed high level stakeholder needs, requirements, and release plans
• Conducted composite root-cause and gap analysis through interview and survey methodologies to identify areas of opportunities between collaborative business partners
• On continuing bases, reviewed security roles and managed all request for usage of SAP-HR Module.
• Developed and managed Requirements and Change Management Business Process Models and documentation
• Obtained client executive buy-in for new tool implementation into Services Delivery space