SUMMARY

• Accomplished Salesforce Consultant Specialist with 7 + years’ experience in implementing enterprise solutions (cloud, web based, client/server) using various technologies. Involved in all aspects of SDLC including Post - Production Support.
• Experience in Salesforce Administrator & Customization, Data Validation, Customer Service and Support.
• Performed data migration using Data Loader Utility.
• Experience in creating & managing - custom objects, custom tabs, fields, relationships, page layouts, record types, validation rules, email templates, report types, workflow rules and approval process, SOQL, SOSL and governor limits.
• Experience on creating Users, Profiles, Permissions Sets and Roles.
• Experience in creating Salesforce Custom Lightning Components.
• Experience in setting up environment by enabling My Domain, decompose the app in components and build the lightning app.
• Involved in Salesforce integration and planning strategy along with Architect.
• Experience on integration, integrated Salesforce with different external system, performed both inbound and outbound integration using SOAP as well as REST API.
• Expertise in core SFDC Standard APIs and developed customized solutions around them.
• Worked with key SFDC architectural concepts (e.g. API and governor limits) and how they influence design.
• Ability to customize using best of the breed applications into SFDC using App-Exchange integrations.
• Extensive experience in Apex Programming, Visualforce pages, Triggers, Workflows, Page Layouts, Roles, Profiles, Reports & Dashboards.
• Developed Visualforce pages using Salesforce-Lightning-Design-System.
• Developed Salesforce Lightning applications using Lightning Aura Components, Controllers and Events.
• Extensive experience on Salesforce Query Language and Salesforce Search Language.
• Hands on experience in developing and configuring Dashboards and Reports for different user profiles based on the need in the organization.
• Good understanding of Salesforce.com Governor Limits with an ability to optimize code.
• Experience in SFDC integration using Web Service (SOAP & REST API) and Apex Programming, Salesforce.com Service Cloud and Sales Cloud.
• Experience in Data Migration using Data Loader, Import Wizard, Force.com IDE, Eclipse IDE and Force.com Explorer.
• Involved in Unit Testing, Test Coverage and Code Review.
• Good working knowledge in Web Technologies HTML, CSS, JavaScript and Bootstrap.
• Effective team player with excellent communication, interpersonal and presentation skills.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, Salesforce SFA, Apex Triggers, Apex Classes, Visualforce Pages, Aura Components, Apex Web Services, Workflows & Approvals, Reports & Dashboards, Custom Objects, Custom Settings, Roles & Profiles, Visual flows, Lightning Process Builder & Salesforce1.

Salesforce Tools: Force.com Platform (Sandbox, Production), Workbench, Force.com Explorer, Force.com Data Loader, Data Import wizard, SOSL, SOQL.

Languages/Technologies: Java, J2EE, Apex, HTML5 & CSS3, JavaScript

Databases: MySQL, ORACLE, SQL Server.

Operating Systems: Windows 10/08/07/XP, Linux, Macintosh

IDE/Utilities: Force.com IDE

Other Technologies: MS Project, MS Visio, MS Office, Mulesoft

PROFESSIONAL EXPERIENCE

Confidential - Richmond, VA

Salesforce Developer

Responsibilities:

• Implemented the Salesforce.com applications using Agile SCRUM Methodology that involves the iterative development.
• Closely worked with Business Users, Business Analyst and large team for analysis of the existing system and specifications.
• Worked on various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.
• Added lightning components to the record pages.
• Have worked on Apex Classes, Visualforce Pages, Controller Classes and Apex Triggers for various functional needs in the application.
• Created Processes to automate different tasks using Salesforce lightning process builder and Created Custom Labels and Custom Meta data to insert in the Aura Component Bundle.
• Customized existing Visualforce to align with salesforce new Lightning UI experience.
• Created custom Report types and Dashboards so that users can generate reports and visualize data on dashboards.
• Involved in various activities of the project like information gathering, analyzing the information documenting the functional and non-functional requirements.
• Designed, developed and deployed custom objects consisting of validation rules with effective formula fields, workflow rules necessary to suit the needs of the application.
• Used process builder for visualizing and creating automated business processes.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Developed and configured dashboards and reports for different user profiles based on the need in the organization.
• Created workflow rules and defined related tasks, email alerts and field updates.
• Developed Triggers, Apex Classes and Visualforce Pages as per the needs of the application.
• Worked on SOQL & SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
• Used data loader for insert, update and bulk import or export of data from Salesforce.com objects.
• Integrated salesforce data with external systems by writing salesforce REST web services for Inbound classes and used HTTP requests methods to call external application REST API endpoint.
• Debug Apex scripts using Debug logs and System log console.
• Used the Sandbox for testing and migrated the code to the deployment instance after testing.
• Reviewed the code and other components developed by the team and performed functional testing.
• Coordinated with the UAT teams and making the necessary development changes and follow up with UAT team thereby providing UAT support.

Environment: Mulesoft, Apex, Triggers, Workflows, SOQL, SOSL, Data Loader, Force.com IDE, JavaScript, Apex Classes, Custom Objects, Sandbox.

Confidential - Nashville, TN

Salesforce Developer

Responsibilities:

• Gathered the requirements by coordinating with the business analysts, developers and project managers and utilize the full functionality of the Salesforce.com CRM solution.
• Efficiently worked with standard Salesforce.com objects like Accounts, Contacts, Leads, Cases and Opportunities.
• Used Salesforce Lightning Inspector to debug the lightning components during the development process.
• Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Worked with various salesforce.com Standard objects like Accounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.
• Developed Apex classes with methods to expose as web service.
• Prepared test scripts, test cases and performed unit testing. Involved in UAT setup and testing.
• Extensively used process builder and workflows to automate the process, achieve complex business logics.
• Created email templates in text, HTML and visual force formats necessary for the application.
• Created relationships among objects using Lookup and Master-detail relationships.
• Created various Profiles, Roles, Page Layouts and Record Types and configured the Permissions based on the Organizational hierarchy requirements.
• Developed user interfaces using SLDS and Lightning Aura Components.
• Developed various Apex Classes, Triggers, Controller classes and methods for functional needs in the application compatible with lightning.
• Created Apex Triggers & Apex Classes, also developed and managed complex workflows & approvals, validation rules, assignment rules and system triggers.
• Responsible for writing Test Apex Classes and providing adequate Code Coverage across all modules throughout the application.
• Developed in Sandbox and performed time deployments on production servers.

Environment: : Lightning, Apex, Triggers, Workflows, SOQL, SOSL, Data Loader, Community Builder, Force.com IDE, JavaScript, Apex Classes, Custom Objects, Sandbox.

Confidential - Plano, TX

Salesforce Developer/Admin

Responsibilities:

• Migrated customer reference data from Boulder Logic Database into customized objects of the company’s Salesforce.com CRM tool.
• Created workflow & approval processes, validation rules, Auto-Response rules, approval process, email alerts, templates and field updates.
• Used steel brick (CPQ Tool) as quote to cash and got chance to work with Apptus tool.
• Developed Apex Classes, Visualforce pages and Apex Triggers to develop the custom functionality as per the requirements.
• Worked on various Salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Products, Cases, Solutions, Reports and Dashboards.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Salesforce.com, checking for correctness of the data.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Designed various HTML Email templates for Auto-Response to customers.
• Created Visualforce pages and Visualforce components to achieve custom functionality.
• Wrote SOQL, SOSL considering the governor limits.
• Implemented Case Management by creating record-types specific to the user groups, assignment rules, escalation rules, case templates, workflow rules and actions, etc.
• Used Force.com web services API for implementing WSDL in the application for access to data from external systems and web sites.
• Developed in Sandbox and performed time deployments on production servers.
• Developed all types of real time Reports & Dashboards for applications.
• Used the Sandbox for testing and migrated the code to the deployment instance after testing.

Environment: : Salesforce.com platform, Apex Language, Visual Force Pages, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, SOQL, SOSL.