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Director Of Enterprise Services Resume

TECHNICAL SKILLS:

Hardware: PC Compatible Systems, Sun Ultra, Sun Solaris, Cisco Routers, CheckPoint Firewalls, LINUX, Windows Server 2008

Software: Salesforce, SQL Server, Oracle, Cognos, Internet Information Server (IIS), Apache, MS Project Server, MS Office Suite, MS PowerPoint, MS Access, MySQL, SharePoint, Axure, SSRS, SSAS, Salesforce

Languages: Apex, Ruby on Rails, PHP, Microsoft .NET (C#, ASP.NET, VB.NET, ADO.NET), Visual Basic, C++, SQL, PowerBuilder, Perl, DHTML, CGI, Java, ASP, J2EE, CSS, APEX (Salesforce)

Techniques: PMP, CMMI, SCRUM (Certified ScrumMaster)

EMPLOYMENT:

Confidential

Director of Enterprise Services

Responsibilities:

  • My job is with a new product developed by Confidential in the Confidential Cloud environment.
  • The project was for a major health care provider which was already running for two months.
  • Initially, I had to assess the architecture, resources and operations of the delivery team.
  • From my assessment, I made strategical recommendations across the board and filled in a missing role of Solution Architect.
  • We delivered the product for the client and have signed on for two additional follow projects.

Confidential

Director - Principal Architect

Responsibilities:

  • My job was a mix of sales and delivery.
  • Fifty percent of my time is dedicated to generating leads, performing or supporting sales meetings and working on RFPs.
  • In addition, my position required me to assist with the delivery of the clients in which I was part of the sales cycle.
  • My role was to oversee the projects, be a liaison with the clients, provide technical and business guidance to the teams, and look for more opportunities to sell within the clients.
  • Other duties included entering sales activities, providing updates on sales pipeline, writing client SOWs, and executing performance reviews for members of the delivery team.

Confidential

Sr. Manager Solution Architect

Responsibilities:

  • I was employed full time as a Sr. Manager Solution Architect.
  • I managed between 7 and 10 Solution Architects and Business Analysts.
  • My job was to maintain contact with my team, mentor new hires and retain good talent.
  • In addition, I had responsibilities for reviews, career planning and disciplinary actions. Sr. Managers also maintained 50% billable work.
  • My projects included large-scale implementations of a Quote to Cash solutions on the Salesforce platform using Confidential CPQ, CLM and Billing applications.
  • These projects were national and global rollouts in multiple languages and currencies.
  • Furthermore, I assisted sales teams at client sites and with estimating resources and cost for statements of work.
  • Lastly, I was involved in internal initiatives such as design review process, new hire mentoring and resource improvement certifications.

Confidential, Pittsburgh, PA

Salesforce Practice Director

Responsibilities:

  • Confidential hired me to try and start up a Salesforce practice in the Pittsburgh area.
  • Our first client was a growing energy company who is expanding its Salesforce implementation from one internal group to the entire company as its enterprise software solution.
  • My initial role was Solution Architect as well as Sr. Developer to mentor the entire practice.
  • As practice director of Rough Stone, I was tasked to come up with a strategy for how to grow the practice both in resources and sales.

Confidential, Iselin, NJ

Salesforce Solution Architect

Responsibilities:

  • I was employed full time as a Salesforce Solutions Architect.
  • My projects included pre-sales, and full lifecycle implementation with on-shore and off-shore resources.
  • Projects included two large application implementations.
  • I was given four weeks to revive a project two months behind schedule in which the team had accomplished very little.
  • I was able to work with the on-shore and off-shore teams in an agile methodology that pulled the project back on time for delivery.
  • The company financially rearranged the contract to keep me on for two additional months.
  • I was part of the pre-sales team prior to Confidential and then became part of the project delivery team.
  • My role as Solution Architect soon melded into Project Manager and Sr. Developer after the client executed a shake-up of the initial team.
  • The project was within a month of delivery when I left the company.

Confidential, New York City, NY

Salesforce Solution Architect

Responsibilities:

  • I was employed full time as a Salesforce Solutions Architect.
  • My projects included pre-sales, full lifecycle implementation and mid-project assistance.
  • I provided pre-sales support, development both coding and declarative, project management, leadership and development of documentation such as Functional and Technical Specifications.
  • My strengths are connecting businesses to the optimal solution by providing options and recommendations, debugging Apex code and client communications.
  • Also provided Blog postings for the Confidential website and participated in the community to help solve problems.

Confidential, Cranberry Twp, PA

Salesforce Developer

Responsibilities:

  • I held a contract position as a Salesforce Developer.
  • The company was implementing Salesforce Sales Cloud, Confidential CPQ and Marketing Cloud.
  • My role was to develop visual force pages using apex custom controllers.
  • In addition, I provided architecture strategy, configuration development and worked alongside Confidential developers for customizations.
  • Some areas of my development included researching and recommending strategies for app-exchange tools, Google Apps interfaces, mobile development and force.com.

Confidential, Pittsburgh, PA

IT Project Manager / Developer

Responsibilities:

  • Manage project schedules, milestones, staffing, and budgets using HP PPM and Microsoft Project
  • Lead, communicate and interact with stakeholders, business users, IT resources and consultants
  • Guide the project through the company SDLC processes
  • Drive project teams to meet milestones, budgets and requirements
  • Be accountable for the success and/or failures of the project

Confidential, Pittsburgh, PA

SharePoint Consultant

Responsibilities:

  • Assumed role of Project Manager for applications development and an intranet installation for Confidential .
  • Provided analysis, documentation and development to multiple projects.
  • Migrated SQL Server 2000 DTS packages to SQL Server 2008 SSIS for Confidential
  • Managed the outsourced development of an interactive flash application for an international client

Confidential

Project Manager/Business Analyst/Technical Consultant

Responsibilities:

  • Worked on projects utilizing Microsoft products such as SharePoint, Project Server and Microsoft SQL Server.
  • Managed projects from start to finish.
  • Developed documentation, request resources, maintained project plans adhering to estimated budgets and communicated status to clients and internal management.
  • Installation of a SQL Server 2008 Cluster on a Windows 2008 R2 Environment and migration of SQL 2000 data
  • Configuration of SharePoint WSS 3 for a custom application, build out of all lists, libraries and workflows, development of custom web parts using VB.net and C#
  • Configuration of an Enterprise Project Server, SharePoint Web Access integration and development of SQL Server Reporting Services reports and web parts
  • Multiple on-site analysis of SharePoint performance issues and service pack upgrades
  • Developed vision documents, design documents, training materials and installation manuals for clients and internal projects
  • Worked in multiple sectors including a Confidential 5 telecommunications company, three universities, a health based company and a manufacturer.

Confidential, Minneapolis, MN

Technology Consultant

Responsibilities:

  • Placed in charge of managing the off shore development team of 20 developers.
  • Chose and configured shared services for us by the entire team which included MS SharePoint services, Managed Exchange and Subversion.
  • Prepared and maintained the schedules and capacity plans of three simultaneous projects using MS Project.
  • Created the majority of the business specification documents using Axure and MS Visio and presented all specifications to the Executive Management Team for approval.
  • Chose a vendor to host the hardware for production and testing environments.
  • Prepared hardware environment by installing and configuring the software being used - Apache, Ruby on Rails, MySQL Enterprise, Mantis, monit and memcached.
  • Created a quality control process and hired outside resources to perform testing and participated.
  • Initially role included 40% of development versus 60% management.
  • In the last 4 months of the project, role changed to almost 100% towards development in Ruby on Rails/MySQL
  • Developed data cleansing and import procedures; rewrote major portions of the application that needed improvements based on defects found during the testing process; developed back end accounting pages and functionality.
  • Responsible for monitoring the launch of the application and defects added; corrected issues and managed new requirements.

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