Director Of Enterprise Services Resume
TECHNICAL SKILLS:
Hardware: PC Compatible Systems, Sun Ultra, Sun Solaris, Cisco Routers, CheckPoint Firewalls, LINUX, Windows Server 2008
Software: Salesforce, SQL Server, Oracle, Cognos, Internet Information Server (IIS), Apache, MS Project Server, MS Office Suite, MS PowerPoint, MS Access, MySQL, SharePoint, Axure, SSRS, SSAS, Salesforce
Languages: Apex, Ruby on Rails, PHP, Microsoft .NET (C#, ASP.NET, VB.NET, ADO.NET), Visual Basic, C++, SQL, PowerBuilder, Perl, DHTML, CGI, Java, ASP, J2EE, CSS, APEX (Salesforce)
Techniques: PMP, CMMI, SCRUM (Certified ScrumMaster)
EMPLOYMENT:
Confidential
Director of Enterprise Services
Responsibilities:
- My job is with a new product developed by Confidential in the Confidential Cloud environment.
- The project was for a major health care provider which was already running for two months.
- Initially, I had to assess the architecture, resources and operations of the delivery team.
- From my assessment, I made strategical recommendations across the board and filled in a missing role of Solution Architect.
- We delivered the product for the client and have signed on for two additional follow projects.
Confidential
Director - Principal Architect
Responsibilities:
- My job was a mix of sales and delivery.
- Fifty percent of my time is dedicated to generating leads, performing or supporting sales meetings and working on RFPs.
- In addition, my position required me to assist with the delivery of the clients in which I was part of the sales cycle.
- My role was to oversee the projects, be a liaison with the clients, provide technical and business guidance to the teams, and look for more opportunities to sell within the clients.
- Other duties included entering sales activities, providing updates on sales pipeline, writing client SOWs, and executing performance reviews for members of the delivery team.
Confidential
Sr. Manager Solution Architect
Responsibilities:
- I was employed full time as a Sr. Manager Solution Architect.
- I managed between 7 and 10 Solution Architects and Business Analysts.
- My job was to maintain contact with my team, mentor new hires and retain good talent.
- In addition, I had responsibilities for reviews, career planning and disciplinary actions. Sr. Managers also maintained 50% billable work.
- My projects included large-scale implementations of a Quote to Cash solutions on the Salesforce platform using Confidential CPQ, CLM and Billing applications.
- These projects were national and global rollouts in multiple languages and currencies.
- Furthermore, I assisted sales teams at client sites and with estimating resources and cost for statements of work.
- Lastly, I was involved in internal initiatives such as design review process, new hire mentoring and resource improvement certifications.
Confidential, Pittsburgh, PA
Salesforce Practice Director
Responsibilities:
- Confidential hired me to try and start up a Salesforce practice in the Pittsburgh area.
- Our first client was a growing energy company who is expanding its Salesforce implementation from one internal group to the entire company as its enterprise software solution.
- My initial role was Solution Architect as well as Sr. Developer to mentor the entire practice.
- As practice director of Rough Stone, I was tasked to come up with a strategy for how to grow the practice both in resources and sales.
Confidential, Iselin, NJ
Salesforce Solution Architect
Responsibilities:
- I was employed full time as a Salesforce Solutions Architect.
- My projects included pre-sales, and full lifecycle implementation with on-shore and off-shore resources.
- Projects included two large application implementations.
- I was given four weeks to revive a project two months behind schedule in which the team had accomplished very little.
- I was able to work with the on-shore and off-shore teams in an agile methodology that pulled the project back on time for delivery.
- The company financially rearranged the contract to keep me on for two additional months.
- I was part of the pre-sales team prior to Confidential and then became part of the project delivery team.
- My role as Solution Architect soon melded into Project Manager and Sr. Developer after the client executed a shake-up of the initial team.
- The project was within a month of delivery when I left the company.
Confidential, New York City, NY
Salesforce Solution Architect
Responsibilities:
- I was employed full time as a Salesforce Solutions Architect.
- My projects included pre-sales, full lifecycle implementation and mid-project assistance.
- I provided pre-sales support, development both coding and declarative, project management, leadership and development of documentation such as Functional and Technical Specifications.
- My strengths are connecting businesses to the optimal solution by providing options and recommendations, debugging Apex code and client communications.
- Also provided Blog postings for the Confidential website and participated in the community to help solve problems.
Confidential, Cranberry Twp, PA
Salesforce Developer
Responsibilities:
- I held a contract position as a Salesforce Developer.
- The company was implementing Salesforce Sales Cloud, Confidential CPQ and Marketing Cloud.
- My role was to develop visual force pages using apex custom controllers.
- In addition, I provided architecture strategy, configuration development and worked alongside Confidential developers for customizations.
- Some areas of my development included researching and recommending strategies for app-exchange tools, Google Apps interfaces, mobile development and force.com.
Confidential, Pittsburgh, PA
IT Project Manager / Developer
Responsibilities:
- Manage project schedules, milestones, staffing, and budgets using HP PPM and Microsoft Project
- Lead, communicate and interact with stakeholders, business users, IT resources and consultants
- Guide the project through the company SDLC processes
- Drive project teams to meet milestones, budgets and requirements
- Be accountable for the success and/or failures of the project
Confidential, Pittsburgh, PA
SharePoint Consultant
Responsibilities:
- Assumed role of Project Manager for applications development and an intranet installation for Confidential .
- Provided analysis, documentation and development to multiple projects.
- Migrated SQL Server 2000 DTS packages to SQL Server 2008 SSIS for Confidential
- Managed the outsourced development of an interactive flash application for an international client
Confidential
Project Manager/Business Analyst/Technical Consultant
Responsibilities:
- Worked on projects utilizing Microsoft products such as SharePoint, Project Server and Microsoft SQL Server.
- Managed projects from start to finish.
- Developed documentation, request resources, maintained project plans adhering to estimated budgets and communicated status to clients and internal management.
- Installation of a SQL Server 2008 Cluster on a Windows 2008 R2 Environment and migration of SQL 2000 data
- Configuration of SharePoint WSS 3 for a custom application, build out of all lists, libraries and workflows, development of custom web parts using VB.net and C#
- Configuration of an Enterprise Project Server, SharePoint Web Access integration and development of SQL Server Reporting Services reports and web parts
- Multiple on-site analysis of SharePoint performance issues and service pack upgrades
- Developed vision documents, design documents, training materials and installation manuals for clients and internal projects
- Worked in multiple sectors including a Confidential 5 telecommunications company, three universities, a health based company and a manufacturer.
Confidential, Minneapolis, MN
Technology Consultant
Responsibilities:
- Placed in charge of managing the off shore development team of 20 developers.
- Chose and configured shared services for us by the entire team which included MS SharePoint services, Managed Exchange and Subversion.
- Prepared and maintained the schedules and capacity plans of three simultaneous projects using MS Project.
- Created the majority of the business specification documents using Axure and MS Visio and presented all specifications to the Executive Management Team for approval.
- Chose a vendor to host the hardware for production and testing environments.
- Prepared hardware environment by installing and configuring the software being used - Apache, Ruby on Rails, MySQL Enterprise, Mantis, monit and memcached.
- Created a quality control process and hired outside resources to perform testing and participated.
- Initially role included 40% of development versus 60% management.
- In the last 4 months of the project, role changed to almost 100% towards development in Ruby on Rails/MySQL
- Developed data cleansing and import procedures; rewrote major portions of the application that needed improvements based on defects found during the testing process; developed back end accounting pages and functionality.
- Responsible for monitoring the launch of the application and defects added; corrected issues and managed new requirements.