SUMMARY:

• I am currently playing the role of Salesforce Senior Solution Architect/Salesforce Senior Technical Architect for Salesforce Lightning Implementation where Salesforce is integrated with multiple external systems with more than 100 REST APIs built.
• Proven, result focused Business Leader and Responsible for developing the technical road map, technology and process accelerators, delivery capabilities, go - to-market strategies, and driving business growth & client partnerships.
• Providing strategic direction and guidance to the C level executives on technology and its optimum application; applying thorough understanding of technologies and ability to implement the proper balance of people, processes, and technologies to improve employee productivity and achieve high client service level.
• Well versed in current business solutions and implementations in the emerging areas of collaboration, enterprise social, cloud business, and mobility.
• Proven leadership in creation of go-to-market business solutions, management of complex software projects, technology solutions.
• Had influenced the diversified Customers to grow Business to millions of dollars engagement.
• Also played the role of Salesforce Senior Solution Architect/Salesforce Senior Technical Architect with strong hands-on skills and domain knowledge with blend of strong project delivery experience in both Agile and Waterfall models. Extensively worked upon Salesforce Data Migration, Salesforce Integration, Apex, and Visualforce, Cipher Cloud, Sky High Integrations.
• Also started a new engagement on Salesforce Lightning implementation & Salesforce Shield for Data Security.
• Have strong exposure to multiple domains like Banking, Manufacturing, Airlines, Loyalty, Energy, Retail industries.
• Had extensively worked on integrating Salesforce with many external Systems using SOAP & REST APIs.
• And also have good experience on migrating millions of records from External Applications.
• Currently in the phase of migrating current Salesforce Classic Application to Lightning.

SKILL:

Salesforce Administration, Salesforce Configuration, Apex Data LoaderVisualforce, HTML, CSS, Java Script, JQuery, Salesforce Shield, Sky High, Cipher Cloud, Salesforce Lightning, Lightning Aura Components, Bootstrap, Web Service API, Rest API, Siebel 7.8, 8.0, 8.1.1, Siebel 8.0 Product Development, Siebel Configuration, Siebel Workflows, Siebel eScripting, Siebel EAI, Siebel EIM, OBIEE, UNIX Shell scripts, and ETL Tools (Informatica), SQL, PL/SQL, Java, Java Script, Outreach, S-Docs, Nintex, Salesforce Marketing Cloud, Distributor Marketing, GitHub, AutoRabit.

WORK EXPERIENCE:

Confidential

Sr. Salesforce Architect

Responsibilities:

• Driving the Salesforce Stereo committee meeting on weekly basis with Business & IT Executives on discussing the key items.
• Having regular meetings with the Business stake holders on grooming the User stories and providing recommendations
• Preparing the process flow & solutioning documents
• Mentoring the Business stake holders on the Salesforce platform capabilities
• Doing the Effort estimates for the requirements
• Providing the Solution & Business Case for the Requirements
• Developing Workflows, Process Builder.
• Creating Objects, Email Templates
• Automating processes using Salesforce automation tools, such as Process Builder, Workflows, Formulas, Flow, Assignment Rules, Advance Approvals.
• Creating Validation Rules, Formula fields and custom fields
• Configuring the Single Sign-on settings
• Creating Change Sets to deploy the components from lower env to higher env
• Developing the Salesforce Lightning Components

Confidential

Solution Architect

Responsibilities:

• Requirements gathering having the daily meetings with Business
• Doing the Effort estimates for the requirements
• Providing the Solution & Business Case for the Requirements
• Developing Workflows, Process Builder.
• Creating Objects, Email Templates
• Creating Qualtrics Surveys, S-Docs Templates
• Configuring the CPQ product bundles, support coverage, discount tiers.
• Working on CPQ quote approval workflows, design attribute-based SKUs, include quoting user experience considerations during CPQ modeling.
• Enhancing Deal Desk approval bot for sales organization using Salesforce CPQ native approval workflows.’
• Automating processes using Salesforce automation tools, such as Process Builder, Workflows, Formulas, Flow, Assignment Rules, Advance Approvals.
• Create data flow diagrams and process flow diagrams to facilitate better system understanding.
• Responsible for considering failover scenarios; evaluate and improve performance of the product and availability of the product and reporting Development team status to the Client Manager based on project defined communication intervals.
• Create data flow diagrams and process flow diagrams to facilitate better system understanding.
• Providing design leadership involving configuration, application development, migrations, and Integration APIs Driving End to End Salesforce implementation coordinating with Onsite & Offshore teams.

Confidential

.

Responsibilities:

• Daily interactions with Client to analyze and gather business requirements specifications and. Provide architecture & solution design; conduct code reviews; and mentor, guide, and monitor programmers, ensuring adherence to programming and documentation policies and standards; develop, test, and release software.
• Responsible for creating the Requirements User stories in Dev Ops tool and grooming the stories to create detailed tasks
• Providing design leadership involving configuration, application development, migrations, and Integration APIs Driving End to End Salesforce implementation coordinating with Onsite & Offshore teams.
• Building Lightning Components & creating Salesforce REST APIs to integrate with External Applications
• Create data flow diagrams and process flow diagrams to facilitate better system understanding.
• Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user .
• Configuring bundle products (features, options, option constraints, configuration attributes), product rules, price rules, discount schedules, pricing, contracted prices, quote templates, quote processes and custom actions.
• Manage products, price books and price book entries.
• Working CPQ renewals business process that includes renewal contract, Amendment, Co-termination of multiple contracts.
• Hands sound experience on working with Orders, contracts subscriptions, Assets and other standard/CPQ objects.
• Mentoring the resources in the team and helping them on technical aspects.
• Participate in team design sessions and process improvement activities.
• Identify areas of standardization and streamline business processes.
• Responsible for considering failover scenarios; evaluate and improve performance of the product and availability of the product and reporting Development team status to the Client Manager based on project defined communication intervals.
• Drive incident triage meetings, communicate issues and status updates in a timely manner to various stakeholders
• Responsible for establishing consistent work estimations amongst the development team to enable credible delivery timelines and costing for all development projects, organizing and leading being subject matter expert to solve technical challenges of all the projects including adherence to the overall architecture of the desired system.
• Work with stake holders of multiple legacy systems within the Willis Towers Watson organization to ensure effectiveness of established coding standards for internal tools being utilized throughout the enterprise.
• Utilize Insurance and Financial domain knowledge and tightly couple enterprise level application to the benefit of Willis Towers Watson. Understand business needs and based on that determine project’s technical feasibility, as well as implementation risks.

Confidential, New York City.

Salesforce Senior Developer

Responsibilities:

• Client Interactions on daily basis.
• Provide design leadership in large or complex projects involving configuration, application development, migrations, and additions to existing SF custom objects apps.
• Developed a custom Visualforce page for the DDP Clone functionality.
• Developed Apex Custom Controllers & Controller Extension classes
• Integrated Salesforce with APT (External System) using the REST API (http) call.
• Integrated Salesforce with Video recording System - HireVue using Http Widget API.
• Created Custom Objects, Custom Fields, Validation rules for different functional scenarios
• Developed Apex Triggers for Complex scenarios wherever needed.
• Developed Process Builder with multiple branch decision points which avoids the problem of having too many Workflows.
• Implemented Sky High Security Broker Integration for Data Security at rest.
• Started exploring on Salesforce Shield for data security at rest.
• Data Backup activities using App Exchange Tools
• Taking Production Code Backups & Regular Sandbox refreshes.
• Develop or review development of test protocols for testing application before user acceptance. Review test results and direct further development.
• Driving End to End implementation coordinating with Onsite & Offshore teams.
• Started working on Salesforce Lightning Prototypes to build few Lightning Components.

Confidential, Hillsboro, Oregon

Solution Architect/Tech Lead/Functional Consultant (BSA)

Responsibilities:

• Understanding the Business needs having regular interactions with the Customer as Business System Analyst.
• Solution and Technical architecture landscaping to accommodate integrations with multiple external systems as Solution/Technical Architect.
• Having Brain storming sessions and coming up with optimistic designs.
• Driving the delivery of the engagement to make sure to build with no gaps in functionality. Majorly done using Agile scrum models.
• Extensively worked on migrating millions of records of the data from Oracle Siebel CRM to Salesforce for Service Cloud instance. Also written scripts to automate these jobs so that can be run for multiple iterations.
• Hands-on coding when needed on Apex, Visualforce, Rest API, SOAP API, Streaming API, Java, Java Script, Data Loader automation, Customer Community Portals, Knowledge/Article management, Configuration, Administration, Security settings and etcetera.
• Writing the test classes to have coverage of more than 90% to ensure quality.
• Deploying the changes using Change Sets, Eclipse IDE, Snapshot.
• Data Backup & Code Back up activities.

Confidential

Technical Architect/Delivery Manager

Responsibilities:

• Majorly done the design for all the Enhancements
• Took care of Release Management
• Took care of Environment Management
• Worked on the Configuration/Administration
• Client Management to make sure releases are done smoothly
• Responsible for delivery of the releases.
• Played as Scrum Master as implemented in Agile model.

Confidential, MELLON

Solution Architect

Responsibilities:

• Understanding the Business needs having regular interactions with the Customer as Business System Analyst.
• Solution and Technical architecture landscaping to accommodate integrations with multiple external systems as Solution/Technical Architect.
• Having Brain storming sessions and coming up with optimistic designs.
• Driving the delivery of the engagement to make sure to build with no gaps in functionality. Majorly done using Agile scrum models.
• Extensively worked on migrating millions of records of the data from Oracle Siebel CRM to Salesforce for Service Cloud instance. Also written scripts to automate these jobs so that can be run for multiple iterations.
• Hands-on coding when needed on Apex, Visualforce, Rest API, SOAP API, Streaming API, Java, Java Script, Data Loader automation, Customer Community Portals, Knowledge/Article management, Configuration, Administration, Security settings and etcetera.
• Writing the test classes to have coverage of more than 90% to ensure quality.
• Deploying the changes using Change Sets, Eclipse IDE, Snapshot.
• Data Backup & Code Back up activities.

Confidential

Architect/Manager

Platform: SFDC and Siebel

Responsibilities:

• Understanding the Business needs having regular interactions with the Customer as Business System Analyst.
• Having Brain storming sessions and coming up with optimistic designs.
• Driving the delivery of the engagement to make sure to build with no gaps in functionality. Majorly done using Agile scrum models.
• Hands-on coding when needed on Apex, Visualforce, Rest API, SOAP API, Streaming API, Java, Java Script, Data Loader automation, Customer Community Portals, Knowledge/Article management, Configuration, Administration, Security settings and etcetera.
• Writing the test classes to have coverage of more than 90% to ensure quality.
• Deploying the changes using Change Sets, Eclipse IDE, Snapshot.
• Data Backup & Code Back up activities.

Confidential

Technical Manager

Platform: SFDC (Sales Force)

Responsibilities:

• Understanding the existing System
• Understanding the requirements for New System
• Solutioning to achieve the functionality
• Technical Design (HLD/LLD)
• Development with following activities
• Created Integration Workflows for Inbound Transactions.
• Created Integration Objects and Components
• Created Data Mapping between Internal IO and External IO
• Created the WSDL files for Inbound Transactions
• Created Proxy Business Services for Outbound Transactions
• Crated Mock Services for testing the Outbound Transactions
• Mentoring/Leading the team
• Configuring/Customizing Sales Force Application
• Reviewing all the Development deliverables of the team
• Unit Testing
• System Integration Testing
• User Acceptance Testing
• Production Setup
• Production Support

Confidential

Lead Consultant

Platform: Siebel

Responsibilities:

• Understanding the existing System
• Understanding the requirements for New System
• Solutioning to achieve the functionality
• Technical Design (HLD/LLD)
• Development with following activities
• Created Integration Workflows for Inbound Transactions.
• Created Integration Objects and Components
• Created Data Mapping between Internal IO and External IO
• Created the WSDL files for Inbound Transactions
• Created Proxy Business Services for Outbound Transactions
• Crated Mock Services for testing the Outbound Transactions
• Mentoring/Leading the team
• Reviewing all the Development deliverables of the team
• Unit Testing
• System Integration Testing
• User Acceptance Testing
• Production Setup
• Production Support

Confidential

Senior Consultant

Platform: Siebel

Responsibilities:

• Created Integration Workflows for Inbound Transactions.
• Created Integration Objects and Components
• Created Data Mapping between Internal IO and External IO
• Created the WSDL files for Inbound Transactions
• Created Proxy Business Services for Outbound Transactions
• Crated Mock Services for testing the Outbound Transactions