Vice President of Product Management Resume

SUMMARY

I am a hands - on business leader who has been delivering and transforming solutions in cloud and IT infrastructure to achieve double digit growth.
My experience spanning technology vendors, start-ups and service provider allows me to understand what enterprise IT and software developers need.
As leader, I groom my team to combine strategic thinking and agile execution to win in a fast-changing market.

PROFESSIONAL EXPERIENCE

Confidential

Vice President of Product Management

Responsibilities:

As VP/GM of Managed Network Services for global enterprises spanning Europe, Asia and Americas, I am responsible for the P&L of a multi-hundred million dollar business.
Achieved profitability for an innovative services portfolio in 3 years with organic investment.
Launched new managed SDWAN service globally in 6 months.
Harnessing the software-defined networking disruption to reshape product portfolio, transform services from infrastructure-led to focus on business outcome and applications. Developing a services platform that converges network, security, edge (SASE) and cloud services for digitizing enterprises.

Confidential

Head of Network Automation

Responsibilities:

Rebuilt go-to-market across service provider and enterprise segments - simplified pricing, implemented attach strategy, rebuilt messaging platform and improved presales. Achieved over 50% growth in 24 months.
Delivered the Managed Services Accelerator solution, which significantly accelerates time-to-revenue of SD-WAN, NFV and universal CPE-based managed services. The cloud-native SaaS solution differentiates by orchestration, UX and analytics. It could be activated to onboard enterprises in weeks.
In six months, extended an IT service catalog platform to Cisco ONE Enterprise Cloud Suite, which helped IT deploy hybrid cloud IaaS and PaaS. Transformed from component sales to solution suite go-to-market, and laid foundation for it to grow 150% in subsequent year.

Confidential

Director of Product

Responsibilities:

Within weeks of joining, launched a health care e-Commerce subsidiary (Sprig Health) aimed at providing consumer access to medical services at up to 50% lower cash prices and establishing a marketplace for healthcare services.
Grew web and mobile sales transactions by 100% by improving purchase funnel user experience, social media activities, Search Engine Marketing (PPC) campaigns, in collaboration with Public Relations and Out-of-Home marketing activities.
Leverage on investor's resources to run a lean operation while meeting Customer Support, Payment Transactions, Business Intelligence, Regulatory Compliance, and Accounting needs.

Confidential

Senior Manager, Product Marketing

Responsibilities:

Defined online user community strategy to improve customer satisfaction and reduce cost to serve.
Implemented and operationalized the business relationship with electronic prescribing, physician credentialing, voice-to-text and other critical partners.
Defined requirements and built a SaaS-based Electronic Health Record (EHR) for ambulatory clinics with the CTO and CMIO based on EHR Meaningful Use requirements while quadrupling the development team.

Confidential

Director of Product Management

Responsibilities:

Engaged in complete enterprise sales cycles - from marketing, lead generation, sales discussions through deal closure.
Built an executive dashboard solution to address IT demand planning, utilization and financial transparency issues in a virtualized data center.
Built business plan, incubated and rolled out a SaaS offering in less than 3 months. Then ran the Confidential On Demand business and technical operations.
Built best-in-class and profitable business intelligence capability using Agile methodology in 2 months.

Confidential

Product and Program Manager

Responsibilities:

Managed the Confidential Payment Plans team, which implemented the tools to accept various online and offline customer payments.
Managed the Confidential ordering platform performance program, reduced customer-facing latency and errors by 35% and 40% respectively.
Built a support engineering team in Hyderabad, India to provide follow-the-sun system support capability.